339 reviews
All reviews (339)
Yelp (8)
Google (331)
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Lisa Cross
2 years ago
Thanks guy for letting my neice pet that snake! It was very exciting for her.
Teresa Gates
2 years ago
Cleo loves going to the Conway, AR PetSmart for her grooming session with Laykn. In the past, she would tremble in fear when returning for a grooming appointment. Not with PetSmart. She goes into the grooming area readily. And when she comes out, you can tell by how high she holds her head and tail, that she KNOWS she looks good!
Bruce Ripka
2 years ago
Wonderful selection of products. Great staff! They helped us find the correct size harness for our dog.
Steven Clinton
2 years ago
Great selection of pets and accessories. Staff is hit and miss on friendliness
Roy Mendiola
2 years ago
Clean environment Pet friendly Nice customer service
Nancy Pearson
2 years ago
Found just what we were looking for
Lois Gwatney
2 years ago
Can always find what I need for my pet..friendly staff
Jesse N
2 years ago
This petsmart is always very friendly, on this visit Santa was taking pictures with the dogs.
Jeremy Ward
2 years ago
Good place. I feel that expanding the adoption center and having animals there all the time would be better
Jeremy Scaggs
2 years ago
My only problem with PetSmart is they need more employees. Or a self checkout. They only ever have one isle open. And the line goes half way back the store. Other then that they are nice. Kinda pricey though
Fred Kinney
2 years ago
Knowledgeable staff and wide variety of pet supplies
Aaron Gentry
2 years ago
They are so friendly even to my giant puppy..
Rachel
2 years ago
The staff is super friendly and knowledgeable, although their suffering some shortages, just like everywhere else.
Ernest Vilches
2 years ago
PetSmart, it's what you expect. Some employees were having a bad day. Made me feel like a nuisance.
Annette Allen
2 years ago
When I did shop there.. Most of time found what I needed or could afford at the time. Associates were always helpful. All my fur babies have gone to be with there human daddy in heaven.
MIKE
3 years ago
Cutest cats around! If you are looking to adopt go here first!!
Vitro Static
3 years ago
This would be a 5 star if not for a few of the staff. The manager is USUALLY helpful but I had one incident where I was questioning a products price because I could not find the label. It was a tank and stand worth and when he came to help he pointed to a label for a different stand without a tank and insisted that was the price and refused to verify before purchase, this day must’ve been a bad day with him because I heard him being snappy with his employees. I get that we have our bad days but be professional and leave it at the door please. The only other bad note would be the ladies working the fish. There used to be an extremely helpful young lady that was honest about her knowledge, if you had a question that she couldn’t answer she would help you research the subject until both parties were satisfied. She left the store a few months ago and the rest of the staff back there will make up information that they do not know the answer to. Other than that this is a great place for all pet needs and it at the top of my list for local stores to get fish.
Sister Snoopy
3 years ago
The Conway store is always nice and neat in the staff is very helpful and pleasant
Andria West
3 years ago
My bearded dragon loves the worms. The store is always clean and the employees are friendly.
Cody McEntire
3 years ago
Alot of pet stuff some cheaper at other places.
Fabian B
3 years ago
Never had an issue with this store, the staff is helpful and the grooming salon is the best I have found so far in Conway
Leigh Hardage
3 years ago
Good place for lots of pet items AND SMALL FISH unfortunately if you have an established aquarium your NOT going to find any companion fish. IF your fish are healthy and thriving you'll only end up with feeder fish. Too bad you're forced to order online for any fish larger than 2 inches (3" if you're really lucky) Needs a bigger selection.
Suzy Hatfield
3 years ago
We do our pet grooming here and they are wonderful.
Element
3 years ago
Love the staff, prices, and selection. It's a great one stop shop, and the staff is ver knowledgeable. Any reptile needs be sure to ask for Ash!
Connie Marsh
3 years ago
Love it . I could spend hours here looking at all the neat stuff for animals and they are always so friendly.
Brian Woodruff
3 years ago
The staff is knowledgeable and friendly. But the selection of fish is limited. Which is okay, they still have all the necessary things for up keeping on your desired pets.
Vivian Whitaker
3 years ago
I always check on what fish they have. This visit they had so many different fish than their usual. Spent way too much money..
James Johnson
3 years ago
Didn't have the medication I was looking for. But we're nice enough to ask. James
Linda Denny
3 years ago
Best selection and great curb-side pickup when needed!
Melannie Godfrey
3 years ago
Good reptile supplies inventory!! I appreciated the Assoc. Erica who helped answer my multitple questions as a newbie beardie owner!!
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
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