Lost Our Home Pet Rescue Tempe, Arizona

They let us come pick our kitty up when we had an incident with him past closing time. They were warm and understanding and I wish I could give more than 5 stars for the service they provided.

I have had several unpleasant experiences with Lost our home. Com. 1st Experience, my family and I run a fundraiser, we selected Loh as the recipient of our fundraiser, we discussed this with Florine, she seemed excited. Over the course of a few years, we managed to raise a few hundred dollars, I know, it does seem alot, on top of the money, we also collected cat food, and supplies for Loh. After around 2 yrs of doing this, Florine started acting strange. It seemed that she was looking forward to the money and supplies. Shortly after our fundraiser, a neighbor found a 5 week old black kitten, I immediately contacted Florine, after several attempts she finally picked up the phone, I explained the situation. She then asked, What color is the kitten? I replied, He is Black. She then danced around the question, stating she was not in the office, and didn't want a black kitten, who was in need of her help. She then said she was getting hair extensions that night, and good bye. I was stunned as I hung up the phone. I took the kitten home with me, where he has a forever home, this was 6 yrs ago. About a yr after this my family wanted to adopt a kitten for our other black kitten. We went to Loh, were Florine showed us a little gray kitten. He seemed distant, and lethargic. Florine stated he was nervous, and would be fine. He was not fine . He had an upper respiratory infection and we carried ot home to our cats. I almost lost my 15 yr old. I was furious! The lack of disrespect towards that kitten and towards us was inexcusable. As the holidays rolled around, Florine contacted me and inquired about the fundraiser. I told her, Yes, we are doing a fundraiser, and Lost our home was not the candidate due to her actions in the past. Now we are at 3 experiences with Florine. That was enough! I have no idea were the money went that was donated to Loh, but I can guess. This last weekend, we were at Petsmart on Elliott, near the I 10, i noticed an employee throwing out all kinds of things from Loh, signs, double signs, and paperwork. My understanding is that Loh was no longer at Petsmart. No other explanation was given. Sad to think that someone could cause such a problem, that you are hesitant to adopt a pet from Lost our home.com.

Great place. I was a day late to Adopt my cat

Amazing experience! I went there to relieve some stress and Madeline had the best energy ever! She asked me if I wanted to meet the cats and I am so glad I took her up on her offer, even though I'm extremely allergic. The cats were super nice and well tamed, I mean...makes sense when you have a mom as amazing as Madeline! Literally the vibe there was so wholesome, I can't wait to start volunteering!

Got our good buddy Rufus from Lost Our Home, they were extremely nice and helpful to make sure he would be a good match with our family.

Reputable rescue. They really care about the dogs.

We just adopted our new cat here. Very friendly staff. Nice set up. The cats are all in a big room together not stuffed in small aquariums like petsmart/petco. You get to really see the cats in action. They give you as much time as you need with the animals. We found our buddy hiding in tunnel behind the bench. Not as outgoing as the others. But now that he's home he has come out of his shell and we could not be happier!!! Also their adoption prices are about $100 less than petsmart/petco. For kittens anyway. Thank you so much for the work you do for the animals and families in our community. ***LOVE THIS RESCUE***

Awsome people who work there. So blessed they saved my grandsons cats.

I think everybody for their help in their advice guys everybody that helped out was great and I love our ???? Love Michael And BUSTER!!!

Well I found my little kitten a month ago and I am really happy

Very nice and helpful to there at the to best .

We love our new family member and the staff is amazing!!

They have a really nice facility, staff is amazing !!!

They NEVER answer their phone. You can call them several times over the course of a day and selecting different options from the automated system, it rings and rings and no one picks up.

This shelter seemed like a good idea at first, but I am being left disappointed with the lack of professionalism, communication, and their procedures when attempting to adopt a pet. I had my eyes on a dog for a couple weeks and had been in contact with Sherry very often in the beginning. Myself and my family have quite a bit of experience with larger breeds, as well as dealing with various behavioral issues. Sherry said that we sounded like a great fit, which, awesome, sounds positive. We get to the shelter to meet the dog, who got along great with us all, and we moved on to the meet of our current dogs. My brothers female showed some timid ness, but no aggression whatsoever, she just needs some time to open up some. His male, however, may have been stressed and did not welcome the shelters dog. Although this is aggravating, it does not make much sense to discard me from adoption, because I will be in a new residence without being in contact with these two dogs at the time of adoption. It also is very odd that they did not allow me to witness the dogs behaviors during the meet and greet. Sherry has failed to respond to multiple emails I’ve sent this week, which is where the lack of communication comes from.

The caretakers at this place are awesome. You can tell they really care about animals. At this time the dogs I wanted to adopt didn't bond with mine. I'll be back one day when I see a compatible match.

I’m sure LOH does a nice job within their niche, that said, after being a foster for them I find that they definitely under appreciate those helping them. I’ve fostered pets (dogs and cats) for nearly 8 years, and this has been the least appreciated experience in all that time. LOH required multiple trips (rather than combining care) for neutering and vaccines, gave limited notice for pick-up and gave poor drop off instructions (gave a time/date for drop off but forgot to mention that checkin was another door entirely). Their support while fostering is limited to automated surveys/generated replies rather than personal follow up. While I personally have all the needed accessories to foster (crates/dishes/toys/food), their support in this area is also minimal. Definitely my least rewarding foster experience….I won’t be offering again

What an amazing community resource. Lovely caring people, great place.

Adopting a dog is great their new intake people are horrible.

I have to wait 72hr n do applaction

Rosa was a great help and great customer service.

Everything was easy, professional and smooth. Great experience with u guys thank u.

loved the people here. I had to drop my babies off. And they made me feel really comfortable with the whole process.

Got my soul mate and forever friend from here! Love it and they love the animals and show it

A lot of fluff with no results in finding my pet. At least they tried. A for effort :/

Lost Our Home is a great place if your looking to adopt a cat or dog and give them their forever home and a second chance at happiness. Or maybe you yourself have hit a rough spot in your life and need a place where you know your pet will be takin care of and you can visit them while your trying to get back on your feet...just bring them to Lost Our Home Pet Rescue. I just started working here and i love every minute of it!

A small friendly shelter that really gives the feeling that a team of amazing people really want to do everything they can for animals

Adopted our little girl we named Rigatoni ... Toni. Great place they also sell great donated items. We got a nice solid one piece cat tree for only $30.

Great place that cares about animals and is set up very well to look after them!

Friendly, limited access, did take flyer of my missing Kitty.