VCA McCormick Ranch Animal Hospital and Emergency Center Scottsdale, Arizona

This was my first time visiting the VCA Animal Hospital and they could not have been more responsive, kind and attentive, even with a full room of adorable dogs on a Sunday afternoon. After the vet tech took our dog's vitals, we realized our precious Ginger would be OK and that we no longer needed to see the vet. When we went to pay for the quick visit, they said no charge as we didn't see the vet, which was so gracious of the lovely team at the front desk. I highly recommend trusting your beloved animal with the caring team at VCA McCormick Ranch Animal Hospital and Emergency Center. Barks and Hugs, Joanie and Ginger

Months ago my dog had to go here, she was very ill and you know what your vets did? They returned her to us covered in her own feces. Awful experience, I know it's not your job to clean my dog. But it's extremely unsanitary and a possible biohazard. What were you thinking?

Both the vet (Asian lady whose name I don’t recall - Sorry!) and the staff (Samantha and others) went far out of their way to help answer my questions, focus on all details that needed to be addressed, and see my dog in a speedy manner. Thanks for the help you guys are AWESOME.

My family has been taking our dogs to this place for over 30 years (it was Sundown Clinic) and I will never go back. If you want a place that the people know your name and care about your pet l, this would not be the place for you Refusing to fill an insulin prescription because they’ll get to it later for a dog that has been a client for 13 years is disturbing. Having the male vet tech threaten calling the police for insisting they fill it is unforgivable. Find a better place to take your pet. Warmest Regards, Josh, Jeremiah, Annie, Katie, Mollie, Daisey, Maggie, Boomer and Lacey. - [ ] We

It is what it is, they seem very caring but youre just a number, like hundreds of dollars just to see a vet and diagnose a problem. Didnt seem to know how to calm our cat to examine it. Grabbed our cat instead of wrapping it in a towell, cat was screaming its head off. Traumatized. If you have a cat, take it to a cat specialist. Brought a little homeless dog in that was old and obviously suffering, trying to decide if I should put the poor baby out of misery, or spend money I dont have to examine her, and she would still be very old and no way to tell if she was going to survive. Vets in Arizona are about four times as expensive as my vet in Kentucky. Felt like they were just taking advantage of people and their pets. Cant say this vet is any better than the others, theyre all about the same. My vet in Kentucky was at least considerate of peoples bank accounts. Example. Had a quote for an eye surgery in Arizona for $1700. Vet in Kentucky charged me $350. Cant be that much more expensive to run a vet clinic in Arizona. Its the price you pay when you love animals.

I came in with my new puppy and my 15 month old son who was overdue for a nap. We were waiting in the exam room and my son has a total meltdown because I’m making him sit. Mariah (so sorry if I’m misspelling your name), she comes in and says hi and apologizes for the wait and I explain our situation. Mariah spent the rest of our visit holding and entertaining my son. My heart is so happy. Mariah went above and beyond what I’d expected from our appointment. The kindness she showed although small meant the world to me. I just want to thank you for that moment Mariah. You are a beautiful person.

Brought in my cat after accidental ingestion around 9pm. They were super efficient, kind, and they got the item out. Thank you VCA!

Complete rip off. Whats the point of being am emergency vet if you expect people to pay ridiculous prices all up front?? People in an emergency situation can't just drop $1000 for stitches. Its 1am and we begged the vet to treat our dog and assured him we'd have the funds to pay by 6am the next morning, even said we'd pay extra for them holding our dog for a few hours but the vet refused and offered to charge us $250 to send our dog home with $50 pain meds and we could bring him back at 6am. This vet clearly doesn't care for animals and I will absolutely never return. Huge waste of time and no compassion was shown toward my dog who was in pain.

They don't care about animals at all. Useless vet.

Brought my boy, Jack (13yr old cat:) in today and the staff was very kind, informative and cost conscious. They fixed him up wonderfully! Unfortunately, I was there when a family needed to put down their older pup that was straining to breathe when he came in. ... It was awful to know what was happening, but I listened to the team. They were extremely kind, patient and gave the family time to work through whatever emotions they needed to. (I could hear from another room. This was not in front of everyone.) No one ever wants to endure losing a pet, but inevitably, that's reality. It's heart warming to know when that happens, there is an empathetic team there at VCA to help you through it. You guys were great and wanted you and others to know:) Jack says, "Thank You for making me feel better!"

The staff here is friendly, down-to-earth, upfront, and reasonable. We've received excellent care here whether routine visit, or dental cleaning, or emergency. Great value for high-quality care.

rip off they charged me emergency fewes when I was walk in they had no patients at time and vet was free cost me $75 more for emergency diagnostic vs regular would not recommend them to anyone

When we needed an emergency bet …. VCA was there for us ! Our regular vet was not ! So we switched! Super happy!

I have been taking my dogs to this vet for many years. My latest 2 dogs have been seeing Dr. Burke since I brought them home as puppies. I have easily spent close to ten grand or more on medical tests, procedures and medications over the years. Good quality but super expensive. This brings me to my point. I have 1 dog who has a serious kidney issue. My other dog is in good health. We get a lot of information on our annual check up and ever since covid they have limited who can go inside. When spending over a grand on one visit I would expect that my wife and I could both be present for my dogs check ups. She might here things I did not. They refuse to let us both come in at the same time even though we have two dogs with two appts back to back. They expect one of us to sit in the car and wait with 1 of the dogs (for a minimum of 30 minutes on a 100 degree plus day, in their parking lot) while the other dog goes in to a private room to be examined with the other dog owner! Not only are our dogs litter mates and more comfortable together they are still using covid as a reason to not let us hear both of our dogs diagnosis and care in one visit in a private room. I explained we are both vaccinated. It did not matter. After all the money and time I have invested in this vet, I am appalled that they are overlooking the common sense and compassion of allowing both of us to come in with both dogs to have their check ups. Using covid as an excuse to keep both owners from hearing their pets diagnosis is rediculous. Animals can not advocate for themselves. We should both have the right to hear the full scope of their health and diagnosis first hand at this time. Using the covid excuse is just that a non issue. Everybody who wants or needs a shot can have one at this point in AZ. Stop using this as a reason to withhold the best service for a pet. We are paying to get the proper care and should be allowed to participate in treatment options. All owners.

Brought my dog in because she couldn’t breath. She went into an oxygen tent for 48 hrs. It didn’t look good. Somehow my dog pulled through. I’m so grateful for the care and attention my dog got. They listened to me and answered all my questions. I highly recommend them. The staff and doctors are the best ????????????????????

Horrible experience all the way around, absolutely DO NOT recommend. Please stay away! They will run up your wallet and come back with NO diagnosis!!

We took our young male pitty to emergency care on a Sunday after he wouldn't eat or make a bowel movement for a couple days. They brought him in under the assumption he ate something that he could not pass but waited two days before they referred us out to get xrays at another company. The xrays came back inconclusive but our pup was clearly fading. Initially VCA McCormick confirmed anything our dog needed up to including intestinal surgery, they could handle at their location. This was not true and we were referred out to VCA Mesa for emergency surgery. When we went to the other VCA Mesa, we were treated like a completely new visit. Unaffiliated and all new charges. I found two decisions by VCA McCormick unacceptable. 1) They waited and risked our dogs life while leading us on that they could manage all care for him. 2) They charged us $2500 dollars for triage and xrays when they knew they couldn't manage the surgery. We needed that money to save our dogs life! The lady vet was un-apologetic. I am local to McCormick ranch and it's really a shame we have Vets in this community that are more concerned about lining their pockets with $$ then saving peoples pets.

My medical doctor will refill a prescription during the COVID crisis without requiring a visit, yet my vet insists that the dog be seen. My dog is healthy and doing fine and it is absurd to require that we be exposed to the risk of COVID is this situation. This is certainly in line with their continuous efforts to upsell more services every time we have a visit. We will be taking our business elsewhere and will not recommend this vet to anyone.

Great facility and friendly staff!

Our first visit with our rescued addition! They did an awesome awesome job! Thank you guys we will come back !! Full service groom and nail trim for our little ragdoll cat!

I've been taking Sammy to VCA McCormick Ranch for many years no and they never disappoint. Special "Thank You" to Dr. O'Neal for taking such good care of Sammy last week. He's doing very well now because of you!!! We are grateful.

My husband and I took our 3 year old Cavapoo here last night around 10PM as Roxie had been vomiting all evening. The staff took wonderful care of her and kept us apprised of what was going on. We are extremely pleased and today Roxie seems back to her old self. Thank you McCormick Ranch VCA!

UPDATE: I called and talked with the doctor that saw my cat. She had a fever of 103.7 when they saw her. I was not informed of this because it COULD have been due to the fact it was hot. (Or possibly it was because she was sick). They argued with me and tried to tell me it was my fault for not getting blood work or demanding the doctors notes. I was told the lab work was not needed and was never offered the doctors notes. Even though that should be standard practice. Lesson learned: ALWAYS ask for the notes, because apparently some doctors change them to cover themselves. When the only thing this is about is the health of an animal. Be safe and smart - take your animals elsewhere. This place is EXPENSIVE and does not communicate with owners. I will NEVER be returning. I brought my cat here because she was sick - she wasn’t eating or drinking and refused to play or even get out of bed. After a visit I was told she had anxiety and to get a pharamone wall plug in. I already had one but they said I needed another. After $75 later and a quack response I took her home. That night things only got worse. The following day I took her to a different vet. Come to find out she had a temperature and was diagnosed with a viral infection!! I am so upset that they missed her temp and on top of that dismissed me telling them she was ill. She will NEVER be returning to VCA hospitals again!

Horrible service. My dog was attacked and bit in the face on Sunday night. I sped over in my car within 15 minutes and called beforehand. When I arrived, nobody was waiting, and when someone finally did come out, they told me to wait and went to write up prescriptions for another car. Meanwhile my dog is BLEEDING on their doorstep from his mouth/face and nobody showed any concern. When I finally spoke to someone they said it would be a 1 hour wait. I went ahead and let them take my dog. In 30 MINUTES they texted me saying they cleaned the wounds and ready to pick up. My dog now has inflammation/infection in his lips and a fever after seeing another vet. McCormick never gave me antibiotics or anything else or showed any genuine concern. Horrrrrrible services. I will NEVER come back here. I can't get over the image of my dog bleeding outside their door and nobody helping.

I would not typically write a negative review, but our experience was so terrifying I had to. This veterinarians operations manager gave us the most horrific talking to on the phone. She was rude and incredibly cruel. She had Zero compassion for our dog. The staff didn’t listen to anything we said before we checked in our dog. Best of luck taking your dog to them.

I had to unfortunately put my dog down after he mauled my boyfriend. It was the toughest decision but in the best interest of everyone around me I knew I had to make the call. I called the first 24 hr vet I saw on google and McCormick Ranch set me up with an appointment the very next day. The professionalism from this staff was off the charts. The vet took her time with me, made sure to get explain what was going to happen and I never felt pressured in my decision. We will definitely be back for checkups in the future with our other dogs thanks to the compassion this staff showed me during a rough time

I can not express deeply enough the compassion shown to us by Dr. Burke and staff. Our dogs were not patients at this practice, but one of our dogs literally went from 12 year old energetic and playful to 100 years old over night. Our regular vet could not get us in until late afternoon, but a search led us to this VCA practice. We went in at about 10:30am and were literally ushered directly into an exam room. It turns out our sweet Sydney suffered a ruptured tumor and we were left with few options but to part with her. Dr. Burke was so kind and so gentle and so caring. He made a horrific situation the best it could possibly be. This man is a true saint. Thank you Dr. Burke and VCA. We will be seeing you again...next time under better circumstances.

The Vets are needing more practice if they are "practicing medicine" as one of them told me.

Just amazing, i read the custom service review below and it has nothing to do with the people at this hospital as everyone there is either a vet tech/nurse or a vet doctor, no customer service center/people. One Friday afternoon my newly adopted kitten would not move, could barely walk and was just in very bad condition, they got her into a room right away and started to see what was going on without any wait and each of the staff did what they were trained to do and no just sitting there with your poor loved one in pain or sick. They were super gentle with her and did not move her unless needed to and got her a blanket and make her as comfortable as possible. Unfortunately the prognosis was bad and I ended up loosing my little one that night and I could have not asked for the doctor to be better or either of the girls that checked her out and sat with her. One thing that amazed me is i did just 2 pieces of paperwork. When i had to put my 19 year old dog to sleep(very old) at Horizon, it was like i was choosing from a menu of what I wanted, it was the opposite at this VCA and i just made one choice and when i went back to pick her(ashes) up I was truly amazed of what was inside. Her ashes were in a beautiful wooden box with a gold lock and keys of course, a kind note, and a great paw print. I had no idea i would get all of this. It all came in a nice bag, not some plastic bag, and all the items mentioned in a nice box with packing so it does not all move around. To get all this i literally had to check one box unlike Horizon where they asked many questions and basically gave me a menu of options with prices next to each option. One of the things I learned about this place and will be the reason i will bring all my animals here and recommend to all is that they are a general clinic during the day, and emergency 24 hours so that means no matter what comes of my little critters i will have a place to take them day or night. This to me is a huge plus and now I never have to worry or even think about where to take them.

Nine years ago my ShihTzu Blossom was mauled by. a German Shepard. Her injuries were severe and yet the doctor operated on her and saved her life. Ironically 9 years later it was to this hospital that I brought my 16 year old Blossom to …