Deer Creek Animal Hospital Phoenix, Arizona

477 reviews

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Reviews: Deer Creek Animal Hospital (Phoenix)

All reviews (477)

Yelp (104)

Google (373)

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Dan Pfannenstiel

2 years ago

Very professional and takes time to answer any questions I had.

Jessica Summitt

2 years ago

Friendly staff, prompt service, and they really seem to care about my pup.

jradich1234

2 years ago

The staff is great! They take great care of you pets. I love the full service array , boarding, grooming, day care and veterinary services.

Gabriela Vuichoud

2 years ago

From all the times I have taken Luna there was only one time that I was disappointed. And I’ve taken her there many times. I like to think that we are only human and mishaps can happen. Seeing how much medical attention my girl requires and knowing she’s always in good hands is the reason I continue to bring her. Thank you!

Isabelle Deveaux

2 years ago

We left our dogs here over Thanksgiving weekend. Our dogs are 12 and 13, and our 13 year old has arthritis and other hip problems. When we dropped them off our 13 year old was happy and jumping to greet everyone. When we picked him up, he could barely walk. He stopped eating, and was running a fever. When we took him to the vet, he had 5 broken ribs, pneumonia, and open sores on his leg had gotten infected. We brought the medical bills back to Deer Creek to tell them what happened, they told us that the people in their medical office weren’t there, and they still haven’t called us back. I need to know what happened to our dog. He’s 13 years old, these injuries could have killed him. Someone has to be held accountable. I could have lost my best friend. Please don’t take your animals here. Our vet confirmed that you reached out to them and were sent a report of our dog's injuries. You still have not contacted us. Any attempt to say that I am lying is beyond disrespectful, and you need to be held accountable for what happened to my dog.

Kevin Judd

2 years ago

Nice super friendly staff really care about animals. Ultra clean facility doesn't smell like a vet office which means given howbusy they are they are working hard to keep the place clean. They take excellent care of my pet. Step by step approach to figure out what is wrong. Last time they were able to squeeze us in after my pet got hurt playing and was limping around the house

Kimmie Mickins

2 years ago

this is an update...I am still giving 5 stars because this is truly the very best pet hospital I've ever known. there was a little problem with the most recent boarding stay for my pet, however, Dr. Higgins, the owner made amends graciously.

Melissa “Lace” Rosenberger

2 years ago

Absolutely love this place! My doggo was scooting on the carpet a bit so I wanted to get him in to a vet just in case. They got me in the same day (and a Saturday no less) and took care of the problem quickly. Everyone is so nice, I took him back today for a full check up and made an appointment for grooming. Can't wait to see him all fluffy!

Sylvia Beesmer

2 years ago

We have 2 dogs and 3 cats, all patients of Derek Creek Animal Hospital. We go here for shots, toe nail trims, wellness checks and when the babies aren't feeling well. We have been super impressed with how organized and attentive they are. They have a wide range of appt times (including Saturdays) to fit every schedule and they always send a follow up note to ensure the visit went well. They have a variety of programs too to help save money - posting a pic of our pup Tito when we signed up for their puppy program. Dr. Marion is our fave but the entire staff is incredible.

Trent Cork

2 years ago

We take our dog here for boarding and vet needs. Everyone is friendly and it is obvious they really care about the animals. Our dog has been treated great here and we’ve had nothing but great experiences.

Greg Slater

2 years ago

Do not take you pet here. Very sloppy work. Deer Creek Staff didn't tell me how much medication they given my dog. I ended up double dosing my dog. They refused to take responsibility and refused to have the manager get on the phone to discuss my concerns.

Kat Sexton

2 years ago

Just moved to the neighborhood and looking for a new Vet for my 3 dogs & 2 cats. Upon receiving a welcome card from Deer Creek Animal hospital, I checked out the reviews & facility. I was very impressed & made appts. for all my animals. Loved all the staff and could feel their care. Shortly after my 14yr old cats quality of life took a turn-- I made the heartbreaking decision to put her down. With tears pouring for my sweet girl--we were given the utmost care and respect by the tech & Dr. at Deer Creek-- the comfort I felt as my Neenee crossed over her rainbow bridge. I'm still feeling very blessed to have found them and comforted by how they cared for me & my sweet family member. Neenee's Happy days photo & sweet dreams Thank you from the bottom of my heart Deer Creek Animal Hospital staff ????????????

Victor “VIMAC” C

2 years ago

Very friendly place, and great to leave the dog if you need a boarding place.

Bobbi Abbott

2 years ago

Wonderful place...loving caring and competent staff! This is the only place my dogs go to.

cody gill

2 years ago

Very nice and friendly people ( I was just asking questions didn't use there services yet)

Emily Waedow

2 years ago

I understand you are short staffed, but forcing people to change their scheduled appointments because no one wants to work past 5 is ridiculous. Oh and you don't do Saturdays either apparently. Maybe it's because other people are working and can't just take time off to come at 9am on a Tuesday. Time to find another vet. Which is sad because I like the veterinarians there. Dr. Schneider is amazing. You need to hire a better office manager. It's clear that management is your issue if no one wants to work there. I also checked your indeed.com reviews and it seems that your staff thinks that too. You can say good bye to all 11 of my animals that are currently in your care.

The Advantage Group

2 years ago

Professional, organized, and clean. This is a top knotch Veterinary Hospital. Specializes in Giant Schnauzers. Also a great boarding facility.

Anthony Nerada

2 years ago

Good people taking good care of my pets!

Deanna Cole

2 years ago

Friendly, thorough, weekend appointments available. So glad we found this place.

Carmel Courtright

2 years ago

Friendly staff, efficient,caring service! So glad Isaiah and I found you!

Early Russell

2 years ago

No point in making an appointment if they are unable to see you, what a sink of time. I spent 50 minutes waiting to be seen today, for a rabies shot that the staff said could take 40 more minutes to administer. I left, and will find a new vet. The staff are over worked, and obviously underpaid, they are scrambling to do their best. I would not leave my animal here, as they are unable to attend to the needs of the pets, loud loud barking and inability to greet customers as they enter the building. 21 of these hospitals in the valley, its like the McDonalds of pet vets.....

Kelly Street

2 years ago

First time visiting with my Great Dane to confirm her pregnancy, the staff and DR were very welcoming and Friendly, The clinic was very clean and they had the day care dogs with them behind the checking in desk eager to great you when you walked in the door with there happy eyes and wagging tails.

Ruth Dorsch

2 years ago

You get to be face to face with vet. Not rushed or even feel rushed. Welcoming staff

Shawn Padgett

2 years ago

Very impressed with the whole experience. 1st time to this vet. just moved to Arizona and was referred here. Will definitely be taking our other cats here as well.

Tracy McNally

2 years ago

The staff at the front are rude and incompetent. I had several encounters with them and it just became too frustrating to continue dealing with. The Drs and the owner makes excuses for them that they are young and inexperienced. Definitely not worth your time. A couple of the Dr's left recently. Not sure why????

Kylie Kilian

2 years ago

Deer Creek is absolutely amazing. I have no suggestions for how it could have been any better. I am so grateful to them for being able to fit my dog in for an appointment, even though they were fully booked, and for being so wonderful with all of us. My puppy hurt his back and they were able to have him feeling better before we even left the clinic! They also called us the day after to see how he was doing, and were so helpful when we asked about medication/what to do at home with my puppy/etc. This is such a wonderful place and I HIGHLY recommend you take your puppy here!!!

Srinivasa Mathkur

2 years ago

Very good vet hospital with lovely folks. They are very caring and thorough in their check ups. Reasonable pricing too

Steve D

3 years ago

In reading some of the lower reviews I was skeptical in bringing my dog here. He had a huge gash in his leg and I thought I would not be able to get him in or it would cost a lot. I brought him in anyways and can honestly say the lower reviews were either unique situations or have been fixed. Very friendly staff, comparable to other vets cost wise, and they definitely wanted to make sure my time was not wasted waiting around for the doctor. They also wanted to make sure that I had a great experience.

max miller

3 years ago

Thank you Deer Creek for use of training ground

Sarah Wingrove

3 years ago

Has always been a great place for my dogs. Thankful for the very caring staff

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Deer Creek Animal Hospital, Arizona, Phoenix

3025 E Rose Garden Ln

Business Hours

Monday

7 AM - 5 PM

Tuesday

7 AM - 5 PM

Wednesday

7 AM - 5 PM

Thursday

7 AM - 7 PM

Friday

7 AM - 7 PM

Saturday

7 AM - 5 PM

Sunday

Closed

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