Goodyear Animal Hospital & Grooming Goodyear, Arizona

489 reviews

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Reviews: Goodyear Animal Hospital & Grooming (Goodyear)

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Yelp (175)

Google (314)

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Jaelene C

2 years ago

Our precious cat got lost and recently came back on the weekend very sick :( of course concerned, we called many vet hospitals in the valley but many were closed or unavailable or with a 8 hour wait time! I put request for an appointment online (again at many vet hospitals) and the very next morning Goodyear Animal Hospital called to offer me a spot as soon as they could! We are so thankful for their help - very quick to respond, kind staff and even check up on our precious cat, Storm ????! Thank you Goodyear Animal Hospital! We appreciate you very much for your immediate help and kindness!

BB B

2 years ago

We have an elderly Golden Retriever mix. He has some preexisting conditions and we were worried about finding the right vet when ours retired. We visited Goodyear Animal Hosp with him to get a sense of the practice and have them do a baseline on him before we “committed” to becoming patrons. We could not have been more impressed! All the vets we have met are amazingly talented medical professionals who truly love animals and are dedicated to their ethical care and treatment. We feel so blessed to have found them! Highly recommend!

Steph 730

2 years ago

I’ve gone here with my cats for 15 plus years. I always relied on them and they always saw my pet immediately if an emergency during business hours. And scheduled dentals or neuters within a week. But …. Now I have a pet RABBIT and apparently the vets who work there don’t want to care for my bunny. Well, after the high price neuter; they did that one timely (within one week of calling). I was told twice now, that they DO have ONE vet who will see a rabbit, but it’s three weeks out to be seen. She didn’t even offer me an appointment, even after I said, “I don’t think my rabbit will live that long.” She didn’t even spend time asking me questions or even try to help (call was less than 2 minutes). She just said, “call these other two vet offices.” Almost ironic, they referred me to a vet, 40 minute drive away, who I first took my cats to after moving here to AZ, 20 years ago. This other vet office gal spent 9 minutes talking to me about my rabbit….and then switched an appointment around and is squeezing my rabbit in because it’s “urgent.” At least Goodyear Animal Hospital referred me to a good vet office that could help and was willing and caring.

PunkPlumbell

2 years ago

I have had my dogs at this hospital for over a year. My first red flag should of been my younger 3 year old dog Durp had an awful ear infection. They never ran tests or did swabs. Just keep giving a us a different medication for a bacterial infection. We went to three seperate vet appointments of her ears only getting worse before they swabbed her ears and found out for over a month and multiple appointments that they had recommended the wrong medication the whole time. We still trusted them. I now this year brought my older corgi in around July because she had been vomiting off and on since March. They ran blood tests knowing it had been months of illness. They saw that her pancreas was throwing higher levels but said "she probably just has an upset stomach". We take the anti nausea meds and take her home. We keep trying that course of action but she still seemingly ill. We finally bite the bullet and request to see their specialist and we are told our dog likely has lymphoma, a form of cancer, and the constant vomiting we made their vets aware of is a big red flag for this and they never even mentioned this. In an elder dog. Every appointment our concerns with her were always shaken off. Mentioning since our first appointments that she seemingly gets frequent upset stomachs that then turned to frequent vomiting only to find out our dog probably probably has  cancer and if they had taken us more seriously a year ago we might of been able to make her comfortable sooner. Do not go to this vet if you want them to take you seriously about your concerns. Not listening to pet owner concerns and having us come back multiple times for an ear infection is lowkey malpractice. We paid upwards of 500-800 dollars for this vet at almost every visit for them to never do their job. The ultrasound itself was 580 dollars. They will never see another penny of my money.

Denise Comfort

2 years ago

I have never written a review but this place was absolutely awful. I went in with my new rescue pup because she was throwing up and I wanted to get to the bottom of it. They kept trying to push a bunch of different x-rays on me, vaccines she did not need, and medications she didn’t need before even evaluating her and taking a look at what was going on. They never addressed her vomiting issue and tried anything they could to find something wrong with her to milk me for my money. They yelled at my dog and did not treat her with kindness and respect and I could tell they didn’t care about my dog at all. It felt like going to take my car for an oil change and the mechanics trying to get you to fix everything in your car. This place is strictly business and they do not care about your animal.

Ric Newell

2 years ago

I generally do not put up reviews but I felt the need to warn other about this place. Called them about my 2 year old dog possibly having hookworm. They told me it would be a month and a half till they could see her. That appeared to be the only option. They gave me the names of two other vets neither of which responded to my calls. You would think that they would have at least told me to bring in a stool sample so they could test for the “possibility” of hookworm but no. I found another vet that could get me in a couple days. I will never go back to these people. If I could give them zero stars I would. Thanks for letting me vent.

Archer

2 years ago

We have been going here for years and they have always taken care of us. They remember all our pets by name. We recently had to put one of our pups down and they were respectful and understanding of our loss. They made sure we had as much time as we needed to say goodbye even though they were really busy. I recommend them to everybody I know. Thank you guys so much.

Patricia Van Every

2 years ago

Great Drs. but when I needed them with my sick dog emergency they really let me down..Very disappointed! Now go to a new Veterinarian office.

Vic Duran

2 years ago

Grate place for you loved one .

HazeGray

2 years ago

Another great visit. The staff and Doctors are great, we will always be patients here.

Jill Kirby

2 years ago

I would not take my dead animal to these vets much less one that was living. They have absolutely no empathy for pets or their owners. They told me a blatant outright lie regarding a medication and I am going to report this to the Board of Veterinary Medicine.

NICOLE PRICE

2 years ago

We had a sick and dying cat simply because she had 3 infected teeth. Instead of taking care of the 3 teeth, they said there was nothing they could do. They recommended we put her down because they had time to do that instead of remove the 3 teeth that could have saved her life. How do you not feel some sense of guilt allowing someone’s pet to die instead of performing a surgery (they also quoted way above other’s prices, that we were willing to pay, but somehow couldn’t perform procedure until august.)

MAX SPARROW

3 years ago

Don’t trust this place .. they bandaged my dogs leg the wrong way and now he’s required to get surgery because of how it was placed .. they said his leg was just fine but really everything was placed wrong

Juli Miranda

3 years ago

Dr. Lanagan will always have a place in my heart for the help and support she provided me with a stray puppy. Her professionalism and sincere care were extremely impressive and I am truly Thankful the puppy and I both ended up in her hands. Thank you Dr. Lanagan! <3

Mike Donbroski

3 years ago

We have been taking both of our Boxers to the Goodyear Animal Hospital for many years now. We recently had to say goodbye to one of our dogs. Dr. Ledbetter and the entire staff was extremely kind and caring during the process. Thank you very much for the paw print and the thoughtful card we received in the mail. We appreciated it very much.

Nevaeh Nandin

3 years ago

Good place to take your pet. They took very good care of our Lola when she had a reaction. We appreciate everyone who took very good care of us. Thank you so much

antonio padilla

3 years ago

Thank you to Dr Vasquez and the rest of the Goodyear Animal Hospital for taking care of my big girl Pebbles on Sunday 7-26-20 and saving her life. I was so scared that I was going to lose her since the vet I had gone to wouldn't see her in spite of having Pyometria. Dr Vasquez put my mind at ease and assured me that she was going to take care of my big girl and she did. My big girl is smiling and wagging her tail again and I forever grateful to you for helping her and I will only take my fur babies to you and your clinic from now on.

Geo Grenander

3 years ago

Thoughtful caring pet lovers here ❤️- our 11 year old is back to her old health and personality! Thx.

Francisco Javier B

3 years ago

Staff is Always very friendly and my pet leaves happy

ExposedLife Photography

3 years ago

Truly love going to this place. The staff is very friendly and they take care of our animals with compassion. They are very thorough on their exams as well. Pricing is pretty good compared to most places. I also love their convenient hours.

Dragonfly 75

3 years ago

Great care for all my pets and even has allowed me to make payments! They truly love animals and will do what's best for each unique pet.

Diana

3 years ago

My dog had pyometra and I was scared because I am currently in a financially rough spot. My care credit card was cancelled who knows when and my Lucy looked bad. I was redirected to a website with a list of vets who do payment plans. That’s where I found this vet closest to me. That whole day I had been looking for someone who could take her in that very day and no one could at vets closer to me (not on the website)...Goodyear animal hospital asked me to come in as soon as possible. They were so so kind to me and really were reassuring she would be okay. This was nice because two years in a row I had lost one dog each year every October due to old age and I couldn’t emotionally handle losing my Lucy for a third year over something like this. When she got out of surgery I was given thorough instructions on how to take care of her. They were also very patient with her because when I got there to pick her up, Lucy was screaming her head off! Not only that but they told me to call them with any issues or questions, which I did and they were helpful then too! They set me up on a payment plan and I could never thank them enough for having this option available at a time where my finances are so very tight. Thank you so much to your services and staff and taking care of my Lucy!

David Garcia

3 years ago

We love this animal hospital the always have payment plans they truly care for you four legs babys

Daniel Munson

3 years ago

Exceptional quality, these folks successfully diagnosed an ACL tear that another quack said was just a sore ligament. We've done two surgeries for our lovely Ruger, & are about to undergo her third (& hopefully last) surgery to remove large tumors. These folks have truly excelled our expectations, & their flexibility with payment really proves to us that Goodyear Animal Hospital is committed to the well being of our animals as well as our pocketbook. A sincere thank you from Julia & myself for your expertise & commitment to higher standards. We would trust our babies to nothing less!

Christina Anderson

3 years ago

I can’t say enough good things about Goodyear Animal Hospital. Know my pets are in the best hands when they are here. So extremely grateful that I was able to put my puppy’s care cost on a payment plan.

Cassie Nixon

3 years ago

This has to be the most aggravating vet I have ever dealt with. I was hopeful that it would go well when I found this place had the only available appointment for weeks when my dog needed a follow up from an emergency visit. By the end of her follow up, I was charged more than the original emergency visit, 90% of which was from medications. So I opted to pay for the medications through Chewy, which was half price, but had to fill them at the vet as Chewy was on back order. Fine. I told them at the follow up that my dog had an upset stomach from the medication, they said this was normal. A few days later and she now won’t use the restroom as often and has an even worse upset stomach. I called back and was told to try the bland diet and if this didn’t work then we would take her off of the antibiotic. I call today to tell them she is getting worse and the message is passed to the doctor. I then get a voicemail asking if I want to fill the medication that I requested at the vet or have it faxed somewhere else per the miscommunication last time. I then call back and say that I didn’t request any medication, because I didn’t, and I don’t know what they’re talking about or the condescending tone the doctor has about going “back and forth” with medication fills, when I was told I could look for prices and fill with them if needed last time. When I called to have them fill, I was told they don’t do payment plans on medications even though the vet told me directly I could do a payment plan, fine I’ll pay the 160 in meds. I tell them to fill the new medication and I will be up there about 4:30, three hours from this call. I get a call at 4 asking if I want the medication filled. I tell them, I already called back and said that was fine, I was told she was “printing it and filling it right now”. I come in at 4:15, and they have no medications on my dogs file to fill. The receptionist disappears for ten minutes and comes out with her meds. I really don’t know if this is a miscommunication between the front office and back office or if there’s no chart notes being mad, but I’d rather drive an hour to a different vet who is cheaper and more put together than use the location convenience of this place.

Carmella Lowe

3 years ago

They took great care of my lovely dog. Thank you!

Briona Bandin

3 years ago

The doctor and the staff were amazing. I have a hamster named Xenophanes that was given to me right after I had to put my 16 year old chocolate lab down. She has a very special place in my heart. They took great care of her. and helped me with a payment plan since I couldn't pay for the visit all at once. Also the medicine that was provided the assistant explained the process for at home care very throughly. I will definitely be bringing my other pets here. And referring family and friends.

Ashley Rodriguez

3 years ago

Yesterday I took my very unexpectedly sick dog into this place. Dr. Reeser worked on her for about two hours. Ran up a bill of 951.00. Only to tell me afterwards that I needed to take my baby to an emergency hospital. The vet at the animal hospital worked on my baby for about 30 minutes and then broke the news that's she was too far sick to save. We made the decision to end any pain and put her amazing life to an end. Any trained veterinarian could have seen that the best coarse of action was to euthanize. Goodyear Animal Hospital failed do so. They "ran" test and kept her in longer pain that probably necessary. Coincidentally I was given my baby back and told to go to the animal emergency room 20 minutes prior to Goodyear Animal closing for the night. I feel there was no integrity or honesty from the vets. I feel Goodyear Animal hospital is not trained or equipment for emergencies. Instead of telling you that they watch you cry and hand over hundreds of dollars.

Surge Ortizz

3 years ago

Called in to get a quote and the person who assisted me was very rude and was unable to provide me any information. She stated I needed to bring my dog in first before giving me any more information. I was looking for a ball park number of roughly what it would be and I even explained what type of dog I have as well as what I needed done. I'll take my business elsewhere.

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Goodyear Animal Hospital & Grooming, Arizona, Goodyear

380 N Estrella Pkwy

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