447 reviews
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Yelp (118)
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Alessandro Sardone
2 years ago
We picked up our puppy Luna from here a short while ago and the experience was nothing short of amazing. The staff will work with you to find the dog that you want and will even help you after you take your new pup home
Dale Amick
2 years ago
Pets are very expensive about 5 times as much as open market.
Stephen Washburn
2 years ago
Phenomenal store and staff! We adopted our 8 week old Shar Pei on Saturday 1/8/2022, and everyone was amazing. I worked with Heidi, and she was absolutely amazing. From the prior day talking me through financing options, and fees, till the day of, she made everything so painless. The paperwork took awhile, but she made us and our 4 year old son comfortable while everything was completed. I will definitely be singing praises about this store, the staff, and Heidi. And FYI, when you see the other reviews about Heidi, believe them cause she is truly that great! We will definitely be back in the future whenever we get another pup!
Richard Ugelstad
2 years ago
Puppies and puppy toys. Had to leave early, too cute.
Cheryl K
2 years ago
Wonderful experience at Puppies 'N Love - SanTan Village. We had been looking for over 6 months to expand our household. We made many visit to Puppies "N Love due to my allergies to find the perfect puppy. All of the staff were wonderful letting us try different puppies while waiting to see if I had any reactions. I wish I could name all those that helped along the way. But, we finally found the right puppy for us. Heidi was wonderful to work with and helped to get us all set up with the extra equipment for our little Annie. After a week, we could not be happier with the calm demeanor of our puppy and expect many years of joy!
Aislyn Apablasa
2 years ago
The puppies are cute. I wish they were taken care of a little more. I bought a puppy from here in October of 2021. It wasn’t a full breed puppy and she had just recovered from kennel cough during her time at puppies n love. The price was high but she’s brought a lot of joy. What concerns me is the puppy was just recovering from kennel cough. You can feel the phlegm in her chest supposedly she was under care, however, within 48hrs of bringing her home she was diagnosed by the vet with giardia. Thankfully, I don’t have any other dogs at home since unfortunately giardia is contagious. She’s been on three rounds of antibiotic’s and it’s been expensive and disappointing to have to see the puppy go through this. They say they’re checked by vets, often. I’m surprised they wouldn’t check for this and still allow all these puppies share an area together. Per the vet they’ve had so many people take their puppies from this place that have been diagnosed with giardia as well. If you decided to purchase a puppy from here I would recommend to have your pup checked immediately for this. Chances are the pup will be tested positive. Be ready for the extra time, care, money spent and responsibility of getting this resolved for your new pup. Although they offer some type of warranty you’ll still have to pay all the visits, testing and antibiotics out of pocket before getting any type of reimbursement.
Geraldine Lettieri
2 years ago
So many cute puppies OMG. Place is clean staff if friendly
Omnibus Finis
2 years ago
They don't have cats, I mean yeah with a name like puppies N Love you wouldn't think they might have other animals. But I mean come on get some fecking cats.
Ciara V
2 years ago
Very friendly and helpful. Pricey.
Vanessa Martinez
2 years ago
Great experience! Dylan did such an amazing job in answering all my questions before and after. The entire process was incredibly easy and we are so in love with our little lovebug!!! Thank you again Dylan!
Travis Perez-Miller
2 years ago
We had a great experience at Puppies N Love. Our associate that helped us was Dawn. Dawn was very knowledgeable and helpful in getting us out the door with our new puppy. Would definitely go back if we needed another dog!
Taelar Motley
2 years ago
Dawn was the sales representative that helped my boyfriend and me get the most beautiful cockapoo. Dawn was so sweet and knowledgeable I definitely recommend coming to her when your looking for your next pup!
Sue
2 years ago
They have the cutest puppies! So adorable, I want them all. Everyone is so nice and they keep the place clean.
Shelby Wheeler
2 years ago
I was a first time hesitant buyer and I had the best experience with Puppies N Love and Heidi! She was knowledgeable, patient and kind! She made my experience very enjoyable! We love our Finn! Thank you Heidi!
Roxanne Wilcox
2 years ago
I had a wonderful experience with my pet specialists at San Tan Village. I contacted the store about a Corgipoo listed on their website, Heidi provided some information about him during the call. She went above and beyond to send me some information and a video of my Zeke taking a walk. I was sold then and there! I scheduled a time to meet my little guy, and during the time in between Heidi kept in contact with small updates. The day I went to meet Zeke, Heidi was not there, but she went out of her way to inform me about that and reassured me that her coworker Dylan would be able to assist me. Dylan was also wonderful and extremely helpful. He answered my questions and helped me fill out the necessary paperwork. On November 15, Zeke found his forever home with us! He's is the perfect fit for our chaotic family, and he's such a sweet boy! In the days following Heidi continued to stay in contact to check up on Zeke. I could tell she genuinely wanted Zeke to be happy in his new home. Again, we are over the moon with our new family member, and we are grateful for such a lovely experience. Thank you Heidi and Dylan, you two are awesome!
paula marcellus
2 years ago
We got our precious puppy from the Gilbert puppies n love store from a sales person named Dawn she was so helpful and knowledgeable made our choice in purchasing our sweet little girl Trinket! We love her!
Matthew Evans
2 years ago
I want to take a moment to recognize this store and advisor Heidi Wilson for an outstanding experience. We knew only roughly which kind of puppy we wanted when we first visited and met Heidi. She helped us narrow our choices and remain focused on our criteria. The process took us a few weeks and Heidi was with us every step of the way. When we took our new puppy home, Heidi continued to follow-up with us which shows her deep care for puppies, her customers and the relationships and bonds that are made through the experience. Now, even several weeks later, Heidi continues following up with us to ensure our questions are answered and she has provided advice and referrals which have been immensely valuable. Look no further, go in and ask for Heidi!
Cyona Jackson
2 years ago
Paid almost 5 thousand dollars and ended up with a sick puppy who is not only super sick but has to be on 5 different medications…..not cool. I was going to purchase 2 more puppies but will most definitely not be purchasing from here ever again. Save your money.
Jordan Bruhn
2 years ago
???????? What a wonderful place and great experience! Bri took care of me from the moment I walked in the door to the moment I left with my best friend! Such an amazing moment and great customer service always making sure my boy was cleaned up and ready to go home! Definitely will be back! :)
Charles Core
2 years ago
Gotta have lots of greenies to buy one of these critters
Celina Flores
2 years ago
My sister and I were interested in a miniature schnauzer they had. Heidi responded quickly to our inquiry and invited us to visit. Upon arrival Heidi was incredibly warm and welcoming! She made our experience of purchasing a puppy truly remarkable! She gave us all the resources we needed to ensure a successful and healthy relationship with our pup! From puppy advice to potty training, to recommending puppy food. Heidi you truly are a gem, you put the customers first. Your passion for the pups is so evident when you speak. This store not only has the cutest puppies but the best specialist to represent them. Thank you Heidi.
Angelina Pierce
3 years ago
It was great to have a one on one experience with the puppies. Just on the way to the airport and was great to bask in puppy energy.
Teresa C R
3 years ago
Bought my little lavender shih tzu princess from here. She’s such a good puppy! Bri was amazing she sent photos and videos of her until I could bring her home. Extremely thorough process provided me with so much info regarding the breeders and her family tree. The only thing that sucks is I had 15 days to get her into a vet for the warranty to be valid was not able to do that, I understand why they do that, it is what it is she will be just fine other than that exceptional customer service and personable staff!!! Thank you for my little Coco princess ????
billie jackson
3 years ago
We walked in just to look and we saw this girl. I had to get her for my dad's birthday. Heidi made it all possible to get this baby home. There's a very emotional story behind this puppy dog and because of her, my dad's heart is completely full again. Heidi's patience, help and dedication were beyond expectation and she helped our family a little bit bigger!
Eva Larrosa
3 years ago
One thing about this place is that they care about the shop more then the puppies.
Melissa Chitwood (Smurfetteds)
3 years ago
I'll be honest. I didn't come to shop, just to look at puppies, but aren't they adorable!
Nahid Hashempoor
3 years ago
We got our first love here Puppies here are well taken care and healthy Hidie efforts to help us is astonishing She is the most incredible person and animal lover from bottom of her heart. Teddy’s family wants to say we love you soo much Hidie ????????????????????????
Mimi S
3 years ago
My neighbors asked me to help find them a puppy to love. I found Puppies n Love and their adorable babies. I had the pleasure of working with Heidi and the rest is history. Heidi is a people and puppy person and definitely loves what she does. She went over and beyond our expectations in all areas. My neighbor brought home two adorable babies. These puppies will have the best life possible and is so very loved their new parents and me. ????
H. Alex Maynez
3 years ago
Love this place to just come in and leave with a smile. Puppies look healthy and happy!
Kristen Ketcham
3 years ago
My family had to euthanize our mini Ausie and I inquired to Puppies in love about another puppy. I was so lucky to get a girl by the name of Heidi when I made an internet inquiry . Heidi was a rock star. Explained my situation and she was caring, kind, and patient with me. She asked me clarifying questions to find the right fit. She gave me all different options and even suggested people she knew who was selling a puppy. She did this all over the phone and sent me pictures!! She went above and beyond what she needed to do. She was not one ounce pushy. She was compassionate! Very rare to find someone like this. She provided a service and you can tell she loves her job! Everyone go to Puppies n Love at San Tan in Gilbert and ask for Heidi. You will not be disappointed! She is a rock star!
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Business Hours
Monday
10 AM - 8 PM
Tuesday
10 AM - 8 PM
Wednesday
10 AM - 8 PM
Thursday
10 AM - 8 PM
Friday
10 AM - 9 PM
Saturday
10 AM - 9 PM
Sunday
11 AM - 6 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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