269 reviews
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Yelp (6)
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Debra Coray
2 years ago
I just bought a house and found a cell phone in the closet. I called hold fast reptiles and asked them if they could take the fish. When I walked in, there was a wallaby hopping around which was super cool. Nice owner and workers. I like this pet shop!
Chloe Shepherd
2 years ago
I felt like I needed to leave a review after I called to ask for a sugar glider. They don't carry them. But the man who answered was so kind and directed me on where I could find them with out me even asking and he was just super helpful and I just thought it rocked how much customer service he showed in a simple phone call
Jerry Duer
2 years ago
Good service. They really care about the animals they sell.
debra cota
2 years ago
Really awesome selection of critters.
Em Wilson
2 years ago
I love this store and the critters.
Anahi Campuzano
2 years ago
I love going going to hold fast reptile and exotic always great customer service.
Drones IHave
2 years ago
One of the greatest reptile shops in Arizona love the animals there. And great people working there too.
AA PRODUCTIONS
2 years ago
Went there as a new local shop to visit in the valley on 12/3 and was not disappointed!!! The man I was helped by was super informative on everything I asked him about, left with some isopods which I was so surprised they had the ones I was looking for and a scorpion lmao, all for a super awesome price!!! Will definitely be coming back as this seems it will be my new favorite shop
Cathy Schloeder AZ-Gilbert
2 years ago
Great experience and prices. Live feed, example dubia roaches are healthy. Knowledgeable staff and friendly. I highly recommend.
Amber Castillo
2 years ago
BEST REPTILE SPOT IN ALL OF AZ!! I CANNOT say enough good about this place! Declan was extremely knowledgeable when it came to questions asked, and has a gentle but amazing handle on the animals!! This isn’t just a reptile store, this is a reptile HOME for beautiful creatures. The animals here are VERY loved and cared for!! Will be returning, and cannot wait to see this store blossom into something huge and beautiful! Y’all DEFINITELY blow all the other reptile stores out of the water! To the owners, AMAZING JOB!! You guys are doing fantastic!!!!❤️❤️❤️❤️❤️❤️❤️
Derek Sanders
2 years ago
Horrible place twice bought snake from them had problems just bought blood python had infection and had snake mites from there store my blood python recent died only had it for almost three weeks they don't take care of there animals I will going back to predators reptiles where they actually have people that care and are knowledgeable
Janice Humbarger
2 years ago
I love walking into this place. You never know what you're going to find. Today there was a cavy walking around. A German Shepherd following her everywhere she went and a beautiful macaw hanging out at the register. This is my happy place.
Jessica Rosales
2 years ago
the best selection of reptiles, excellent customer service, knowledgeable staff always kind and ready to answer any of your questions. We will not buy our critters from any other place. Thank you guys for having such a fun and wonderful shop!
John Hurley
2 years ago
All around terrible experience. My daughter has been begging for a baby monkey for ages. Had to put my foot down and say no but her fifth birthday was coming up and who could refuse at that point? Came here and spent hundreds on a 40-gallon glass aquarium, wood chips, water bowl and plastic vine and heat lamp for a monkey. I set it all up in her room while she's at school so it will be a surprise when she gets home. Go back to the store and guess what? NO MONKEYS! What kind of exotic pet store doesn't have monkeys? The Willy Wonka looking guy told me they don't sell them. Excuse me but I thought I was in Arizona. Drove all over looking for a monkey and now my daughter is heartbroken. What a waste of time and money only to get a PC lecture about keeping primates. I plan to turn the glass tank into an aquarium and get her some lobsters instead. More money down the drain and still no monkey. You used to be able to buy squirrel monkeys cheap from Venezuela. Don't waste your time with this place!
Jonathan Flake
2 years ago
Super fun place to go if you want to meet some interesting animals! They've got tons of snakes and other fun pets and they let you pet iguanas and tortoises and a large rabbit-like rodent called a mara!
Katy Yarbrough
2 years ago
We love Hold Fast!!! This store will always be our go to for anything and everything reptiles. We have bought all 4 of our babies from here and have received nothing but the best of customer service from Declan and Damon. They are super knowledgeable and will offer all necessary products for any pet to live a happy, healthy life. We always recommend this place to everyone! Hands down the best!!! Thank you for everything!!!!
Lloyd Green
2 years ago
Great place to get supplies and feeders for your reptiles.
SlimeyWuzHere
2 years ago
A great place full of wonderful people and amazing animals. Absolutely love going here for animals and feeders. 10/10 would recommend
Spazii2 Tone
2 years ago
Amazing product, healthy animals & friendly service! Knowledgeable staff & helpful with issues I have with my pets!
Trace M-K
2 years ago
This place is great! The employees are extremely helpful, even more extremely knowledgeable, and it's just a really great place to go to get reptiles, birds, turtles, snakes. They even have the fifth largest rodent I forget what it's called. They don't really like you going in and just using it as kind of a zoo so when you go make sure you buy something, which is understandable. But this is a really great place to go to get feeder insects They have scorpions they have tarantulas It's just awesome and if you don't live all that close it's worth the trip. Forgive the lack of punctuation and any type of I'm using voice to text.
bob bobo
3 years ago
Hold fast is awesome! 5 stars isnt enough! Staff are very knowledgeable and willing to help. Worth the drive from west mesa all day.
Emily L
3 years ago
Great reptile store. The staff are very knowledgeable, each time we go in my kid and I learn something new or get to meet a new animal. You can't not have a good experience in this place, the environment is very fun and upbeat. The staff always makes a point to greet you as you come in, making you feel welcomed the moment you step in the door. Not to mention the care the many animals get, their habitats and cages are always clean and set up very well.
Sean Schreiber
3 years ago
Staff is nice and very knowledgeable.
zach hall
3 years ago
Awesome animals and great service!!
Christine Braaten
3 years ago
What a great experience to meet "Rat" the emu and "Juniper" the dove! So worth the several hour road trip detour ????
Scott Williams
3 years ago
Friendly service and love the pets!!
Michelle Brungardt
3 years ago
We had an amazing time. Brandon told us so much about all of the animals. Have already told people about this amazing store.
Emily Arnall
3 years ago
My go to reptile supply store for our pet snake food. Not many stores have live mice but this place comes through for us every time. My kids love seeing the unique animals roaming the store. It's a fantastic local business worth supporting.
Ballard Nexus
3 years ago
Got my newest gecko Bean from em! Sweet lil albino baby as far as I can tell. Very friendly people, wide variety of animals from basic to truly exotic. Great prices on tanks too, gonna grab a bigger one for Bean when I can since his is temporary for now and I'm unsure how big he'll get since it varies from what I've experienced owning leopard geckos! I'd love to get another leo from em but sadly I'll be moving cross country next year and already have other animals to haul. Love the dove, though he was in bad birdy jail when I got Bean and I could only say hello through the enclosure lol!
Heather Soares
3 years ago
Thank you guys for my beautiful ball python. ❤️
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Business Hours
Monday
11 AM - 8 PM
Tuesday
11 AM - 8 PM
Wednesday
11 AM - 8 PM
Thursday
11 AM - 8 PM
Friday
11 AM - 8 PM
Saturday
11 AM - 8 PM
Sunday
11 AM - 8 PM
Popular Hours
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Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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