Cain's Dog House Pensacola, Alabama

We had our pup stay here for a week while we were traveling internationally and we were so happy with our experience! This was our pup's first time being boarded so I was a nervous wreck but they answered every question I had and even wrote down all of my small requests. We were unable to call since we were international, so they were nice enough to email us updates and even send pictures and videos. They even gave him a bath before we picked him up! We definitely recommend them if you need to board your fur baby!

Always do a great job.

Great place, friendly staff. My fur baby always leaves happy.

We took our poodle to Cain’s because they said they would try to get the matting out of her long hair. Seems like they didn’t try to remove the matting and shaved the dog down to almost nothing. They didn’t have the skills to blend or fade the hair on her back into the lower portions of her body. When I picked up our dog she shook her body and all kinds of lose hair came out. He ears were not cleaned nor was the hair in her ears trimmed. This was the most expensive groomer we have ever been to and took around 6 hours. This job was not worth the $150. There are plenty of other bad groomers who can do same bad job for much less money. I do not recommend this place to anyone.

The 2 lovely ladies up front are so sweet and they made my lil pooch look precious.

Cain’s Dog House does an amazing job! The picture on the (left) is what I wanted and on the (right) was my dog! They have great customer service, I wish I knew about them sooner!

Very good groomers! Very professional I recommend 10/10

Customer service ok. A little overpriced.

Stumbled upon this place a year ago & so so glad I did! They are awesome & very reasonably priced. My trio always looks/smells amazing when they leave. Oh & the included fabric bandanas are too cute ????

Best boarding experience in Pensacola. I highly recommend and will be using them exclusively for boarding and grooming for now on. They took excellent care of my fur babies.

Great folks , getting very pricey though

Xcellent care and requested services always done.

Nicest people, great place to board your dog, and all your other needs

The groomers are very good. They take good care of my pups. Thanks ladies!

A horrible experience, will not go back. We had an 11am appointment and were quoted 2 hours to wash and trim small 8lb. dog. Was supposed to be from 11am to 1pm. Called at 12 to checkup on dog since it was his first time being left alone with strangers in a strange place, to make sure he was doing ok, and asked if he would still be ready by 1, and we were told that it would be 4pm before he would be ready and that he hadn't even been bathed yet. Don't trust this establishment with being on time, especially if you're on a schedule. We are really upset that his first time at the groomer turned out so horrible, being locked in the cage for over an hour in the back without being washed, and we are pretty sure they took a walk-in ahead of the appointment we had for our dog, another dissappointment.

Great place that enjoys the dogd and takes great pride working with them.

Love this place- especially Natalie & Jessica who groom our dog, Missy!! They really do care about your fur babies & they do an excellent job!! Would definitely recommend this place!! Great Customer Service!!

My Romeo just loves them!!!

Great service and friendly people who live to there job..

I felt as if service was rushed and not the love of an animal but more of just trying to rush and finish. Whomever was at the front desk was nice however other staff members were distant. My Yorkie doesn't have a very clean smell to only be 9 weeks. Maybe its my fault as I felt they were in a rush because they had a lot of dogs present... I arrived at 12:30 and she was ready at 1(pretty fast for hand drying)!

They ask us to bring both my dogs in at 10 a m and do not start working the dogs til after 3 p.m. Seven hours is far too long to keep dogs caged. Looking for another groomer

Expensive, took 2 dogs in for summer cut. Both dogs shaved but not very close. also did not cut the hair on their tails. Why? $180.00 for both dogs. This is crazy high. They charge more than most clinics. Going to find a more reasonable place or do the job myself.

Our dog Boca has been to several boarding, daycare, groomers. Hands down, Cain’s is Amazing! They have a large staff and every one is so great to work with. We travel a lot and having the piece of mind that our fur baby is not only taken care of but gets the “Zoomies” when she notices Cain’s as we turn into the parking lot is a true “everything is okay” feeling. I could go on but your fur babies are in great hands with Cain’s Dog House.

Great people and great service!

They have always done well with my pets, have been going there for the last 3 years, always friendly staff, courteous, and very gentle with my fur babies.

Amazing place for your fur baby!! They love your dog!!

I could not ask for a better job than the groomer at Cain's Dog House does. I have a 3 year old Schnoodle who wears a short cut in the summer and we let her grow out in the winter time. She has beautiful poodle curls on her legs which we embrace in the cold. Jolette is who does my Ellie's grooming. Also her tail has always been a mess. This time she cut it short and it's just darlin'. THEY ARE SOCIAL DISTANCING. You just pull into the parking lot. And they come to you. Competitive price, super friendly and professional staff. Cain's Dog House is DEFINITELY a 5 start rating.

We’ve now tried Cain’s Dog House twice with our poodle puppy. The first visit was specifically to get his ear hair pulled and a sanitary trim. I got home only to find out they didn’t pluck his ear hair and we had to return the next morning for them to do that. This second visit, we were told that we were charged a “handling fee” because he “bit a groomer’s face.” I called for clarification and was told he was nipping at the groomer when they were trying to clip his nails. They also mentioned it was a normal thing for puppies to do. If it’s normal, why am I being charged extra money for someone to pet him and distract him while he gets it done? Our puppy is not aggressive and has only been to the groomer twice. If you’re thinking about bringing your puppy here to get acclimated to the grooming process, know that you will be charged extra for doing so. We will not be returning.

I had trouble getting an answer on the phone. My cat was not washed after leaving him there for two weeks (twice). He returned with fleas all over him and it took a month to finally get them all off of him. However, they are very friendly …

They treated him just as if he was their own. His groomers did an awesome job. They rock.