Blue Poodle Pet Salon Pensacola, Alabama

I took my puppy to the Blue poodle for the first time and everything was okay with my pet and the service. When I came in to pick up my puppy I noticed one of the groomers was hitting someone’s dog multiple times while shaving his paws. They didn’t hear me come inside due to the music but that was my first and last visit for that reason.

Amazing experience, best grooming biz in Pensacola! The crew is awesome and the owner is a babe???? ????????

We have used Blue Poodle for our Dog for sometime. They are always friendly and very accommodating. He was nippy at first and didn’t want to go. However now when we take him he is ready for his bath and fresh hair do!

Quick, fast & friendly service.

Great haircut for my Lab….. great people

The owner is very rude! Not professional at all! She has a hateful attitude to all her employees and they all look terrified to even be working for her. I brought my dog in to be groomed and will not ever come back here! I wish this gave me an option for zero stars, they don't even deserve one!

Just love this Salon the staff really do go above and beyond great prices

Was not impressed with the new location, and it smells bad. Didn't feel any q/c. Won't be going back.

Great place for day care or overnite. My Maltese Shadow , has always received the best of care.

They’re attentive and flexible! Your babies are safe in their hands❤️Thank you for making my schnauzer look amazing. I called last minute and not only did they pencil him in, but he looked picture perfect! Thank y’all for loving my schnauzie like I do!

They did a wonderful job

They took good care of our dog.

Sold me a broken dog fence and never would talk to me to straighten it out

Odin always comes out smelling so goo and looking handsome :) very friendly staff and decent pricing. Highly recommend

They like my dog Rascal and he enjoys it there!!

The first time I took her there they did a great job this time I'm not 100% happy with her haircut and they forgot to clean out her ears

I’m absolutely horrified. We just moved to the area and needed to find a new groomer for our toy poodle. He was due for a groom prior to the move and being around the holidays we couldn’t get an appointment so he had become more matted than usual, mostly in his legs which were long since we keep his body tight. I knew he would need a shave down to rectify the issue. I dropped off at 10:30 am and was not able to get him until 5:30 pm. He has separation anxiety which I let them know about beforehand but I understood and called to check on him twice throughout the day. I asked if there would be additional charges for the matting which I was more than willing to pay, but I was told that there was not which I thought was very kind of them. However, after we got home we noticed that he was licking his belly quite a bit. To our horror we discovered that an entire chunk of skin was missing from his belly. No one informed us he had been wounded during his groom and I can’t image a wound of this size would be missed or that he would not have cried out in pain or bled. I’m really worried about infection and what measures were taken after the cut occurred and why I wasn’t informed. I’m a very understanding person, but this just isn’t acceptable. I really hope Blue Poodle is going to make this right. My dog is my baby and this is a serious cut that could have serious consequences. I at least deserved a heads up so I could dress the wound appropriately and monitor for possible infection. I’m sorry but this just isn’t right.

Great job on our two dogs

Can you guys groom Logan Thirtyacre’s old dog chilly????????

My dog always has a great experience here. But the last couple of times we've been by, the older lady behind the counter has been incredibly rude to us. All the younger staff are very kind and friendly and do their best to make up for this woman's rudeness but it's very disheartening leaving my baby dog with someone so mean. :(

First time using Blue Poodle yesterday and was very impressed! We he just adopted a labradoodle who had never been groomed and desperately needed a sanitary cut. We can now see his pretty eyes and potty breaks don’t create extra messes. No other groomer could get us in for up to 3 weeks out and BP was able to get us in hours after we picked up our boy.

absolutely HORRIBLE customer service. Today I tried to set an appointment, but the person who picked up the phone, straight up hanged up on me. With no questions, or any request, just rudely hanged up on. Please DO NOT take your pets here. If they act like this on the phone line, I can imagine how they act in real life!

It’s was a bad place to take my dog such a shirt store

Roy was horrible he was with some girl with blonde hair and he did decent job but overall he was just slacking

Great service. My two GSPs are not easy.

Worst place I've ever been to.

My dog sammy has been bathed there a few times. Always comes out so soft and smelling good. We live in the country so he goes in real dirty and smelly. Called at 1130 see if i could squeeze him in before his vet apt at 330. They told me to go ahead and bring him. Was walking out of groomers right on time to get to vet. Very lovely people who work there. Recommend 100%

Very nice employees and great environment.

Awesome groomers! Willing to fit your pet in if able.

Service is acceptable ONLY if you have an appt. Carefully ask about the price before you commit to service. They jacked the price 70% from my previous price because I wasn’t a “monthly member” and I won’t become one. Exercise caution, and good luck. Cannot recommend.