The Dog House Mountain Brook, Alabama

31 reviews

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Reviews: The Dog House (Mountain Brook)

All reviews (31)

Yelp (7)

Google (24)

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Michael Sides

2 years ago

Never have had a better groomer than The Dog House/ Thor has been going there for (2?) years, now and has always looked exceptionally great after ever cut. Prices are affordable- no cages- and he’s back to me within 3 hours (at the longest). It’s by appt only which is great for me. 10/10 paw prints.

Rebecca Brown

2 years ago

Best haircut my dog has ever received in his six years of life. He’s a King Charles and I’m super picky, so that’s saying a lot. Always very timely and responsive. Highly recommend!

Ms Princeton

2 years ago

Not like it use to be. Dogs don't get the same good care as they used to here. The grooming job is good though, and the time frame is the best.

Kristel Reed

2 years ago

Karen Dibble is an awesome pet groomer. She is able to adapt to the animals and tries in every way to keep the furbabies comfortable in what they consider stressful situations like scissors and hair dryers and all. The Dog House business over is a wonderful place and I recommend it.

Tom F.

2 years ago

I have been using Dog House 2 for years, both before and after the change in ownership. The new owner, Paige, and her staff, have been outstanding in every regard. Their work is excellent. More importantly, they care about the dogs and it shows in both work and attitude. The Dog House 2 was wonderful in the midst of the pandemic. Their curbside pick-up and drop off were and are a game changer. The staff have also bent over backwards to accommodate my daughter's dog (who was visiting on short notice). They are a local small business and they are more than worthy of your patronage. If I might address one issue, from another post. Because of "Life" happening from time to time, I have forgotten an appointment and I was charged a late fee, per policy. I understood the policy at the beginning. These types of policies are routine. So for any, complaining about said policy, I suspect it's something you knew about and just didn't think it applied to you. You honestly sound a little entitled; a temper tantrum by review. Paige, and the staff at Dog House 2 do an excellent job and they care for, and about, your dogs. Again, this is a local business (always better to support your local businesses), populated with great people, doing a great job. What more could you want for you or your dog! Thank you, Paige!

Patricia Sanford

2 years ago

We love The Dog House ! They go by appointment and my babies don't have to stay all day !

Josh Lourie

2 years ago

DO NOT GO HERE! This place is extremely unprofessional and they do not value their customers. They lack customer service skills, will not keep your pet very long after they are done with the grooming, don't take credit cards, and the employees smell like smoke. Their cancellation policy is terrible. There are so many good places to go in town, don't make the same mistake I did!

Charlene Kim

2 years ago

This is my first time owning a dog that needs to be groomed frequently. The Dog House was referred to me by a friend and we love it. Since our Bernedoodle is still a puppy (but 85 lbs) we wanted a place that is fast and cage free. I like that they can wash and groom him quickly. I know that when I drop him off, he's being attended too and not being multi-tasked with other dogs. His cuts are sharp looking and the customer service has been great. He often times get compliments on his grooming. We have had 3 cuts with them so far and I have ZERO complaints.

Freddie Killingsworth

2 years ago

Great group of groomers !

GreyMatter

2 years ago

Shaved dog down almost to the skin after we told them not to.

Lindsey Carmichael

3 years ago

We have been taking our dogs here for a few years now and always love the work they do. I first chose this place because it is cage free which was extremely important to me. They always do a great job and any time I have taken them somewhere else due to my availability, I've regretted it because they never come out looking as good. As a full time student, my schedule is really limited and I tend to only be able to book things last minute as my schedule opens up. They went above and beyond to help me and my boys get in and I am super thankful.

Doris Hollis

3 years ago

I would have given them no stars because this place and the employees are 100% straight trash! This is what 50 dollars get you at this horrible bogus place, very unprofessional and rude. When I complained about this butchery I was met with hostility and yelling. I will never return to these ignorant, incompetent, amateurs ever again,

Bill Levey

3 years ago

Always professional, courteous, and timely. What's not to like about The Dog House?

Diane Kennedy

3 years ago

My dogs look great. They are so nice. Will definitely be using the ???? ???? from now own.

Hailey

3 years ago

We love coming here! Our dogs always come out looking refreshed!

Traci Lipscomb

4 years ago

They are very hard to schedule , not flexible and will charge you if you are late . I would never recommend them again. They claim to be more expensive because they are cage free but not justified.

Pamela Grantham

4 years ago

They always do a good job!

Kamani Clay

4 years ago

Great staff, best groomer's in Birmingham!! Highly recommend anyone looking for a groomer to give them a try.

Jeff Waites

5 years ago

I have contacted the Jefferson County Humane Society and legal representation of inhumane treatment I was able to witness along with 2 other customers of my dog being choked, jerked around, yelled at and slapped. The owner had to be hunted done and was rude to me, no apologies.

Denean McMillen

5 years ago

Kat and all the girls were great with my dog. He got a great cut. They were very efficient and all the employees were very nice. I will definitely be using them again!!! Overall great experience for me and my dog.

Julie Shipp

6 years ago

My grandmother and aunt took there dog here. Princess was always a very skidish dog. If anything and everything. But she didn't mind this place and my family was always about the customer service and how Princess was treated. They always had only good things to say about this place

Tina Koehl

8 years ago

Love the one on one care, with no cages too. Very polite, and my dog fell asleep while grooming. There are no lesbians or hillbillies! Lol not that I would care. If my dog loves you, I love you!

mychele wharton

9 years ago

very unprofessional hillibillies that only care about making fast cash.

Kassady Gibson

11 years ago

Just called to schedule an appointment for my dog...and they asked me when I wanted to bring "it" in. Needless to say, I'm taking HER somewhere else. Jeez!

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The Dog House, Alabama, Mountain Brook

3118 Bellwood Dr

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