PetSmart Birmingham, Alabama

187 reviews

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Reviews: PetSmart (Birmingham)

All reviews (187)

Yelp (19)

Google (168)

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Morgan Marlow

2 years ago

The staff are super kind and helpful. I love going in there!!

David Shirley

2 years ago

They need to realize not everybody can spend a pay check on the animals. We have to many to feed them caviar! More variety of standard dog and cat food would be appreciated!

Larry Woods

2 years ago

Picking up fish and accessories. Slim selection. People were very nice.

Austin Redmayne

2 years ago

Friendly and tidy. Lots of choices. Prices were a little high.

Dylan Rowan

2 years ago

Great selection of products, but overpriced

Frank Chambers

2 years ago

Nice store, however they can’t seem to keep things I need in stock. Very frustrating!!!

Kevin Kwon

2 years ago

We meet our new family member here. Love our new ????

richard loftin

2 years ago

That's why I shop for my pet great place

Teresa A

2 years ago

Incredibly helpful associates. I was thoroughly impressed by their knowledge and optimal level of customer service.

Ceridwyn Matchen

2 years ago

Managers special on the catfood I need. Its a bit far but with the flooding damage everywhere I don't mind. Keep up the good work alabama!


2 years ago

Didn't have what I wanted.

Ellison Holley

2 years ago

We love shopping here!! Great selection and prices!!

Fernando G

2 years ago

Friendly people fun place to go to get simple things for the dogs

Kassandra Larson

2 years ago

The same as any other Pet smart really. The staff was friendly and excited to see our dogs. One member stopped to pet and play with them while we talked with another about teeth cleaning options. We primarily use this store and it has always been clean and welcoming.

Mary Glen Montgomery

2 years ago

My roommate got a Black Goldfish from here. We named him Jack the Flipper. He is still alive so thats pretty good. All of the workers looked miserable but I probably would too if I worked at Petsmart.

Mega Boombox

2 years ago

Sales associate would not take my PetSmart card. Store was clean and had what I wanted in stock.

Taylor Adams

2 years ago

I’ve been going to this Petsmart faithfully for the past 10 years. I’ve even adopted two of my dogs there! All of my dogs also go here for grooming. The staff here is always friendly and happy to help, and I’ve been seeing the same familiar faces for years. Turnover seems to be relatively low here, and I’d like to think it’s because the employees are being treated well too. I’m moving out of state next week and I’m going to miss this Petsmart location dearly! Marlowe says thanks for all the good times

Charmaine Vazquez

2 years ago

Our experience was very good.

Ashley Dickey

2 years ago

Store is clean, staff are helpful and polite.

Donna Nicholson

2 years ago

Glad they have fish again

Jennifer C.

2 years ago

Well run store. Always helpful.

John Lando

2 years ago

Customer service needs work! But good place if you love your pets, fish, or caged animals.

Garett Rodgers

2 years ago

Fish always quarantined or out of stock

nevi g

2 years ago

Really nice people work here and they’re so helpful!

Shannon Price

2 years ago

They have curbside pick up and the cutest kitties up front!

Lindsay Diaz

3 years ago

They had the disposable cat litter boxes i needed.

Marty King

3 years ago

Employees are friendly and helpful. As of this date, 04/19/21, they still don't have any tropical fish to sell. I was told 3 weeks ago they are in the process of cleaning and redecorating all of their tanks. Today the tanks look as though they are ready to accept fish. I believe there fish orders come in every Tuesday. If so there may be a bunch of fish swimming around in those tanks tomorrow. Who knows maybe they'll have a bunch of specials.

Willie Wright

3 years ago

I went in to look for some tropical fish the only thing they had was goldfish

Mami Chula

3 years ago

Noone is never around when you need help or you ask them a question and they don't know what your talking about.

James Gilbreath

3 years ago

This store has always been well kept, and the associates have always been friendly and helpful.

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PetSmart, Alabama, Birmingham

5025 Hwy 280

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