Petco Kennesaw, Alabama

215 reviews

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Reviews: Petco (Kennesaw)

All reviews (215)

Yelp (19)

Google (196)

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Lance Harlow

a year ago

Last 2 times I got overcharged for products. Store has no one to help customers. Cashiers are not properly trained. Will never shop here again.

Leah Presley

a year ago

Wonderful place. The man who takes care of the fish is very helpful wish I got his name.The date I was there 12-28-21 The groomers took my fur baby as a walk in very grateful for everyone there .

Kim Wheless

a year ago

Love my hair after every appointment. Bella, my stylist is fabulous! 30 years ago the owner established Elon and made her place in the beauty industry. This beautiful salon offers a wide range of services. Most certainly my recommendation for anyone in need of a hair make over.

beth mcguire

a year ago

My dog lives the food

Farday Nikolas

a year ago

Good supply awesome staff go there they'll take care of you

Tor Cren

a year ago

My dogs favorite place! Friendly and helpful staff! Usually not a lot of foot traffic and always clean

Patricia H

a year ago

I shop for as natural a dog food and treats and chews as I can find. You have some of these so I will continue to shop at Petco when I run out at home. I usually buy on the Internet but sometimes when travelling it's not always convenient. The sales person was helpful with my questions about what you carry. I wish you carried more. There were only 2 brands of dog food that qualified in my criteria and you didn't seem to carry all of Honest Kitchen's items but I was still content with my purchases and your sales of the day.

Judi Verdin

a year ago

Very disappointing. They are remodeling, so they have next to nothing. They went up on their prices. Staff was very helpful. That's the only reason they get 2 stars.

A. Miller

a year ago

I didn't realize you had better quality products than PetSmart and a helpful staff.

Amberly Clement

a year ago

Absolutely amazing service from Ms Hailey today. She was extremely knowledgeable in both fish and cats. She is absolutely amazing!! Thank you so much Ms Hailey!!!

Joseph Lockett

a year ago

Great and knowledgeable customer service

Loretta Roberts

a year ago

Had what I needed and gave me a 20% off. Pick up was easy and fast.

Natalie Dejesus

a year ago

Don’t buy salt water fish or corals, there are no guarantees. I purchased a coral not knowing that these purchases are different from all other return policies. The coral died in my tank instantly and our tank is stable and been running for years, I took a chance in buying a coral at this store and should have never done that ! This is not a reef store. The department manager Hailey said -“no guarantee no return policy on salt water”

Nathaniel Holcomb

a year ago

Good experience. Prices seem to have went up, but all is well.

Veronica Salinas

a year ago

Customer service was great. Easy to find what I needed. Definitely visiting again.

Doris Sherrill

a year ago

Disappointed with cat supply selection.

Janice Porcher-Hall

2 years ago

Good inventory in aquatic dept????

Tremayne Price

2 years ago

Awesome store great customer service

Shannon Toth

2 years ago

Good staff but need more stock

Elaine Weather

2 years ago

I purchased minnows from here as feeder fish for my 4 year old Oscar. A couple days later I noticed my Oscar started peeling and getting some white looking stuff on her body. I took a picture of her and a sample of her water to Petco. When I got there the sales person working in the fish department remembered me and told me the minnows that I purchased had a bacteria infection and almost all the fish in the tank but one had died. Another person came over and we discussed how to treat my fish and they recommended I go to PetSmart. PetSmart provided me some medicine and directions to help but my Oscar continued to get worse. Her eyes became completely covered with something looking like a white ball. I then went to Aquarium Emporium with water samples and pictures. They gave me stronger medicine and specific directions; however she was just not strong enough to pull through. My 4 year old Oscar passed away this morning. I thought about what the service guy at Petco said. He said it was common for feeder fish to come in sick. I have to wonder if they know that it is a trend or common to receive sick feeder fish, why wouldn't they quarantine these type of fish to ensure the health and safety of their customers fish before selling them? Losing my Oscar was devastating and I have to explain to my son in the Marines that his fish is dead. Petco, you should make changes in your practices as you are directly responsible for the death of my Oscar.

Braxton Bennett

2 years ago

My daughter loves to see the animals. She gets so excited that she essentially runs back and forth saying "Hi" to them all. It's very cute.

Chris Alspaugh

2 years ago

Great Customer Service. They always have crickets for my frogs. ????

K Law

2 years ago

Had exactly what I needed for a great price. Friendly staff and a nice selection.

Mad Wolf

2 years ago

This Petco in particular is one of my favorites and I love going to it!

Rose Craig

2 years ago

I placed an order to be delivered. For some reason, it got canceled and I have yet to get a $50 refund to my card. I was suppose to get a $20 coupon refund, but when I tried to use it yesterday they said that I didn't have anything. I will not be ordering online again!


2 years ago

No pets other then fish... Fishco?

Andrea Lyter

2 years ago

buying online then picking up in store saves me money and a lot of time.

Andrea Reid

2 years ago

I am a vital care member so I spend a lot of money at this store. I went in for my dogs grooming appointment and was treated horribly by two different customers wile waiting in line. Two different customers had very aggressive dogs and I was the one who was asked to leave the store! Absolutely unacceptable!!!

Michael Riggins

2 years ago

Lots of goodies for the dogs!

Kimberly Patterson

2 years ago

Samantha- who grooms my dog Waylon (large goldendoodle!) is very caring and sweet with him. He actually gets excited to get groomed! -And i'm sure to be spoiled by her. :)

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Petco, Alabama, Kennesaw

1570 Crater Lake Dr

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


10 AM - 7 PM

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