Chappelle Small Animal Hospital Fort Collins, Wyoming

180 reviews

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Reviews: Chappelle Small Animal Hospital (Fort Collins)

All reviews (180)

Yelp (29)

Google (151)

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Ron Robbins

2 years ago

Thank You to everyone at Chappelle who helped us getting through having Scout euthanized. Y'all showed the utmost compassion and care.

Dylan

2 years ago

I will NEVER take my dog here again. Before I get into why, I do want to make a point in saying that every visit we had up until today was positive and the actual doctors are great. However, one of the assistant vet techs has ruined that for good. We got out GSD neutered and he was anxious from the start, which is normal. He was resistant to the anesthesia and taking longer to set in than normal, so instead of waiting for it to kick in, one of the vet techs (Lea P) tried to get us to corner him and hold him down to insert the catheter while he was still conscious and panicking. Our dog has gotten along with every employee in that hospital except for her. Keep in mind he’s anxious, muzzled, afraid of where he’s at, dislikes peoples faces in masks, and fighting off the effects of strong drugs while Lea showed zero sympathy or effort to make him more comfortable. She then decided to walk him to another room to finish the procedure and LAUGHED AT HIM while our dog was terrified of everything that’s going on. VERY unprofessional. Later she comes back out to offer her unsolicited opinion on how we should train him, to buy some blinders, and sedate him before his next visit so he is less reactive. Afterwards she vaguely gives us a timeframe for the procedure and should be done in 30-60min. We sat around for 3 hours. Thankfully the actual vet, Dr. Womack, was kind enough to talk with me about what happened and was very sincere. We never saw Lea again as a different assistant brought us our dog back after I talked with Dr Womack. So many previous positive experiences have been ruined by a single employee and single traumatic event. We will now be finding a new vet.

Meg Skeehan

2 years ago

Chapelle Small Animal Hospital is one of the best options in Fort Collins for animal care

amy meyer

3 years ago

this was our first visit to Chappelle, referred by a friend, and it was a great experience! Dr. Lewis and the staff were friendly, compassionate and knowledgeable. looking forward to a fulfilling relationship with this practice!

Robert Sofia

3 years ago

The doctors are marvelous and caring. They are especially fond of my dog. The whole clinic is great. I like the technicians and office people are very professional.

Cindy Blake

3 years ago

My dad takes his dog here! Great Doctor's and such a great staff, they are so good with your pets! Highly recommend !

annamarie0321

3 years ago

This is probably one of the best veterinarian clinics I’ve been to ever. I move frequently and tried 2 other places since my arrival in FOCO. I honestly wanted to cry tears of joy after my visit. They were so great with my dog. They were patient with all my questions. I’m so happy someone recommended them to us. Dr. Suto and Courtney thank you for the compassionate and thorough service!

D Stone

3 years ago

I feel so fortunate to have Dr. Suto and the Chappelle team caring for my dog!!! They are extremely knowledgeable, provide excellent communication and treat my pup as if he was their own. I am amazed at how well they have done staying open and the continued quality care they have provided during COVID. Thanks Chapelle for the amazing care you provide!!!

Kyle Barboni (ɄRBAŇ ŇɆRĐ)

3 years ago

I'm so grateful for all that Chappelle Clinic has done for me and my boys. The folks here are kind and caring which goes a long way when regarding your animals. Visits are always tough, but I feel comfortable and confident when I come to Chappelle's. They do still work the car service options for those whom feel more safe and secure, and they also allow you to come in with your pet[masked] —I've taken both my boys here for different reasons and the outcome has been great.! I've gotten all I needed both ventures and the techs and doctors were very focused on making sure all information is shared and no questions are left unanswered. I'd def recommend.!

Niki Pansire

3 years ago

Love the way they treated my kitten. They have always been great with my animals.

Traci Reynolds

3 years ago

Excellent care of my "Girl". She had surgery. Very pleased with the results.

L C

3 years ago

Great staff, efficient and wonderful care of the fury kids.

Matt opalka

3 years ago

These folks know how to take care of your pets while they answer your questions and concerns. Clean lobby and exam rooms w/ no odors. A+ experience with Dr Lewis and her staff.

Robert Slatten

3 years ago

What happened to Chappelle? The Vet that I have used and trusted since 1996 is no longer there. It has been replaced with incompetent, rude and cruel persons void of Integrity, namely Sophie Nelson and her assistant. I have suffered the loss of the most innocent and sweetest living thing that I have ever known. And due to the misdiagnoses done by Sophie, my little Sweet Pea suffered the most painful, tormenting and prolonged death I have ever seen and witnessed in my entire life. And to make matters worse, Sophie has refused to return any of my phone calls and has refused to speak to me in person. WHY? In conclusion I'm guessing the gene pool for kind, caring, competent, and professional animal health care has been depleted (concerning Chappelle Small Animal Hospital), and been replaced with hideous persons such as Chappelle has now employed. Same on you Chappelle. I'll never be back. You cannot be trusted!

Tanya McCandlish

3 years ago

Have taken my cats here for years and all the Vets are wonderful as well as all the other staff! I had an emergency with one of my senior cats and they were able to get him in right away. Once he was worked up, they advised me to take him to CSU Vet Teaching Hospital as his symptoms and probable diagnoses were out of their scope. If Dr Suto hadn't referred him, he probably wouldn't have made it. They sent all his work up info and called ahead and that was the best thing they could've done to help save his life that day!

Harris Elias

3 years ago

Great care for our dog. Communication and flexibility have been a real gift especially during COVID.

Keely Hickman

3 years ago

Love this vet office my family has gone here forever

Janet Emmanuel

3 years ago

Chappelle Small Animal Hospital is awesome. The receptionists are friendly and efficient as are the Vet techs and the veterinarians. I highly recommend it!

ron baretta

3 years ago

I have been going there for nearly fifty years. Their staff is always awesome. Total confidence in their vets.

Thomas Stevens

3 years ago

I can't say enough good things about this clinic. I was there visiting with Lap of Love Veterinary Hospice and we met Practice Manager Whitney who was friendly and a great reflection of the care the clinic takes with clients and their furry kids

Tori P

3 years ago

Dr Nelson and the entire team at Chappelle are fantastic! My dog has been going to them for 4 years now and they are truly the best. No matter how silly my concern might be they take the time to hear me out and even more time making sure my dog is happy and healthy. I would recommend them to anyone!

Dave Thompson

3 years ago

We Love Chappelle. The staff is amazing, it's such a tranquil setting. They have taken care of five of our dogs and compassionately sent 3 of our dogs over the rainbow bridge. Highly recommend.

ion icwake

3 years ago

Utterly fantastic service, you can tell that the people really care.

Austin M

3 years ago

The veterinarian's at this place don't care at all... The head veterinarian at this facility troy suto D.V.M gave my dog back to me bleeding, misdiagnosed, and under medicated to be able to recover from a basic ear infection. They also gave my dog prescriptions that I did not approve and trimmed her claws till she bleeding for two days (also not approved)... also troy suto dose not show up on the state of Colorado license department as a licensed veterinarian.... please don't support a place that abuses you animal and gives it back to you. Your pet will appreciate it and love you more. My currant vet makes all my dogs happy to see them with no issues. I had to walk my dog into there facility myself. I just called and asked for there power of attorney and they hung up on me.... real professional ????

Karen Gump

3 years ago

I have Always Loved this place they are the best place to take your animals!! They are Always caring and they only do the tests that need to be done. They never over charge either I will Always go there for all of my pet needs!!

Lisa Trimmer

3 years ago

Outstanding staff. So helpful with our new puppy

Amy Cooley

3 years ago

They always take great care of my dogs.

Katie Wheeler

3 years ago

I don't even know where to begin. My dog Coconut previously had cancer, and long story short, her cancer came back and her health began to decline rapidly. Chapelle did everything they could for Coconut and were so compassionate. When Coconut passed, they made the process as gentle and easy as could be for something so heartbreaking. The vet did a phenomenal job of comforting me and walking through the process. She even teared up a bit herself, making me believe that job never gets easier! There was even the most lovely quilt my dog got to snuggle in for her last breaths. I then received a flower delivery and a paw print with Coconut's ashes - both pink to match the pink dyed ears Coconut had! It was beyond thoughtful and compassionate. I am so grateful I had the staff at Chapelle to help me through everything with my dog and will always recommend them and take my future fur babies there too :)

Pete McFeely

3 years ago

Chappelle is awesome! Treat pets and people with kindness and professionalism.

Donna Totten

3 years ago

Very caring vets and staff. Great hours. Will fit you in schedule if needed. The vets and staff are genuine animal lovers!

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Chappelle Small Animal Hospital, Wyoming, Fort Collins

1601 N US Hwy 287

Business Hours

Monday

7 AM - 8 PM

Tuesday

7 AM - 8 PM

Wednesday

7 AM - 8 PM

Thursday

7 AM - 8 PM

Friday

7 AM - 6 PM

Saturday

9 AM - 2 PM

Sunday

11 AM - 3 PM

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