Westgate Animal Hospital Eau Claire, Wisconsin

Called and got the run around "SORRY AM TOO BUSY AND UNDERSTAFFED" - ONLY 5 minutes was being asked for from them - to the lungs of a registered patient! BEST PART!!!! PARKED IN THE adjacent parking lot for OVER 2 hours!!!! Not more than one car without any animal came by!!!!

This emergency veterinary clinic does not care at all about your pets needs. All this places cares about is money and making you pay $3,000 or more up front for your sick pets bill. If you don’t pay the money up front then you don’t get any service, they then offer to put your pet to sleep, or for you to just leave with your sick pet and pay the emergency vet bill of $190. This place is absolutely ridiculous and rude. They also do not believe in a “payment plan” because it’s been taken advantage of. <— I wonder why…….. Please take your pet to a more caring, and understanding ER Vet clinic or wait till your local veterinary clinic is open for real help where they won’t kill you or your pet with a ridiculous amount vet bill.

They took such good care of my baby when he got fixed! Highly recommend!

They take great care of our dogs and cats!

They charged 2 times for the same lab work in a matter of months. Our dog is 16 and just needs his thyroid meds. They now want a wellness check. Do they not check when they take his blood. They also muzzled him. I'm livid

All the workers are kind and amazing here.

Took our Yorkie in with a foot injury at 10.30 pm. Got him right in, xray, stitches and took him home.

Friendly, caring staff, great doctors!

Great staff and great service!

Best vet in the area dr. Meyer. He treats you like a person and your pet like it's his. He answers all your questions and he is very pleasant

The employees here are very kind and you can tell most of them love animals. Been bringing my pets here for over 2 years now and haven't had an issue.

They are professional, caring, and give sound advise... even if it's not what you want to hear. RIP Sky

I had to have my cat of 17 years put to sleep and Shannon was very helpful.

Went in for emergency. Asked they to cut my babies nails. They barely touched his nails still long and missed 1paw altogether. For 27 bucks.. Never again

Have been taking our cat and dog there for about their whole lives (12 or 13 yrs), Great people . my next pup is going there as well. Had to change vets due to I cant go in with my animals.....thats important to me

I made an appointment awhile ago & the day of my dogs appointment (about 15 minutes before) they called to reschedule. I told them I would be going somewhere else as them calling and rescheduling the day of was completely unprofessional. Now I’m trying to just get in contact with them to get my vet records & they won’t even answer the phone. I understand businesses can be busy but this place is ridiculous.

They take good care of my Prime girl ❤️

Dr. Nate is incredibly kind and knowledgeable. I highly recommend. They all were so kind when we had to make end of life decisions for my sister's dog. Thank you Westgate. You made a horrible day have a little light.

Our vet was fantastic! Very kind and treated my fur baby great!

Our family's dog had injured his neck during a run and couldn't hold himself up. We thought things might improve with rest, but his condition worsened to the point where he stopped walking, eating, and drinking so I called Westgate where we had previously taken him. They told us they only had a few emergency appointment slots and that the vet did not deem this as an emergency. We were told to call other places instead. Thankfully, we were able to get our dog in to a different clinic the same day, and those vets strongly recommended we get a referral to the U of M so the neurology team could determine if surgery was needed. Long story short, we ended up at the U of M's ER because our dog was confirmed to have IVDD and required emergency surgery. Though Westgate did not feel our case was an emergency, our dog was able to make a full recovery because a different clinic determined it was urgent enough to be seen. We are giving Westgate two stars because the vet our dog had previously been seeing was friendly.

I had a good experience with this business. Even though they were booked and couldn't take my dog for an appointment, they were nice to recommend other options for me.

They gave me an estimate over the phone and when I got there it was not twice as much. That was nice. The staff are nice.

Curbside pet drop off, quick service, friendly staff.

Very good group of people who care about your pets

Most kind and competition staff

Great with my cats ,very helpful with explaining the drop off, pick up during this time.

Such caring and understanding staff. They communicated with us the whole time explaining the process and our options.

Words can't cover the quality of care and compassion our cat (and us) received here

We had to come in and they have our dog I was 10 years put down. Staff was very compassionate.

Always a great experience! Our dog Kody loves them!