Lexington Pet Place Lexington, West Virginia

64 reviews

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Reviews: Lexington Pet Place (Lexington)

All reviews (64)

Yelp (2)

Google (62)

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Lynn Hall

2 years ago

The haircut is absolutely the worst. The cut is ragged and uneven. The chest area was shaved to her skin, why? I waited nearly 4 hours and didn’t get even a small apology. Never again, very disappointed.

bill plogger

2 years ago

Every time we go there we have a bad experience

Deputy Camden

2 years ago

Karen MacManus, groomer at Lexington Pet Place, did an amazing grooming job on our sweet GoldenDoodle!!! Cut was perfect, she smells amazing and she made us feel like she adored our sweet puppy. Highly recommend!

Mike Rzeminski

2 years ago

Their pet cat was very friendly. The store has a cozy feel to it. A nice change from the pet superstores.

Russ Clark

2 years ago

For all your pet care needs and to find yourself a new friend to go here

Bill Russell

2 years ago

Convenient pet supplies in downtown Lexington with on-site pet grooming.

Amanda Moore

2 years ago

This is one of the cleanest pet stores I've ever had the pleasure of visiting. Cute , quaint store , very friendly all the pets looked happy and well taken care of !

Leslie Hayslett

2 years ago

The staff of Lexington Pet Place are always so friendly and helpful.

J Bo

2 years ago

Great service, in and out, did a great job repairing my damaged tinti

Brian Hartsock

2 years ago

Fun little place. Great vibe. Very friendly and helpful staff. They have some cool fish that you don't often see. But the best part was the aquatic plants. A nice variety of beautiful specimens and a great price.

Marc Whitson

2 years ago

Kiarah was awesome! Loved the store!! Thanks for the help Kiarah!!

Stefanie Gunn

2 years ago

I loved the cat that let me pet him. He was super sweet.

Taylor Ratliff

3 years ago

They have something for ALL animals! Including reptiles! They also have a great selection of fish! Better prices than most pet stores!

Karen MacManus

3 years ago

Welcome to Pet Palace Grooming. My name is Karen I'm a professional groomer. Grooming appointments available!! Let me pamper your pooch!????

Kathy Perry

3 years ago

They had the crickets for the bearded dragon and the cage to put them in.

Josh Roberts

3 years ago

We stopped here on the way back from NC to pick some treats up for our dog. We were feeling dismayed since we really wanted to find a leather fox toy made by Tall Tales to give to our dog when we got home and we couldn't find it anywhere. We weren't expecting to find it at Lexington Pet Place either, and figured that we could at least pick up some treats so we didn't come home empty handed (we had been out of town for a few days and wanted to give our dog something special when we got home). But lo and behold, we found the exact toy that nobody else seemed to have! Our dog couldn't be happier.

Ami Shank

3 years ago

A great place to find lovingly cared for healthy pets as well as information and a good variety of supplies.

Omgplz Stfuok

3 years ago

Small shop that had everything. Very clean and well taken care of animals, staff were very knowledgeable and helpful.

Josh Davis

3 years ago

A cute little store, to be sure, but the selection of products can sometimes leave you wanting. And for a fish guy such as myself, I'd love to see a bigger selection of fish and aquarium supplies. Overall, its okay though

Hannah McDougall

3 years ago

I looked all over for a metal top for my aquarium since it has uncommon dimensions. Finally found it here, very reasonably priced and shipped many states away for FREE within a few days!! Couldn’t be happier with my purchase


3 years ago

Ordered a screen cover for my tank. It was laid inside of a broken down box, taped shut, and shipped. It arrived to my door practically bent in half. If I could bend it back I would but the sides are all flared out. I just don't understand why it couldn't be put in a normal box not just taped in something to throw a shipping label on. Totally unusable and destroyed. Really bummed out about this.

Michael Lisicki

3 years ago

Their website guarantees delivery within 3 to 7 days. I contacted them a week later because my package hadn’t shipped yet. They said they would give me an update within 24 hours. The next day I received a message saying that my money had been refunded. I called them back and said I didn’t ask for a refund. They told me that the item I already purchased was no longer in stock. I said how can you be out if your website says there are six left. Their response was that they didn’t update their website regularly which means that they’re advertising products which may not be available and charging you before checking if the item is in stock. They failed to provide any information on my order. I waited 8 or 9 days before realizing I had to reach out to them. My suggestion is that you buy from someplace else. They’re not well organized and charged me before the item was shipped. I have to wait 3 to 7 days for a refund now. They should’ve at least compensated me for the time they kept me waiting. Waiting for something I never even received. Edit: They updated their website and changed the product to out of stock. Now they changed it back to in stock. This is the same day that they refunded me for not having it. I do not trust this seller what they’re doing is false advertisement and misleading to the customer.

Aj Boggs

3 years ago

I bought my bearded dragon here and I come here all the time to get food his food, and I can tell you that these people not only love their animals and take great care of them but they are smart and extremely knowledgeable of any animal they might have. The pet shop itself is great for a little town like this with gorgeous birds, reptiles, rabbits, kittens, and more. If you love animals and youre in Lexington for any reason you've gotta stop here!


3 years ago

Great small shop with a little something for everyone.


3 years ago

The employee there are exceptionally rude and unwelcoming. Her rudeness made us leave without purchasing anything.

Felicia Mason

3 years ago

Took my Pomeranian to get groomed, it was our first time. They did a great job

Guy Holstein

3 years ago

Fantastic folks!!! Very patient with 8yo looking to buy aquarium set up and some fish. Explained things and took time to help her. This is prime example of why to buy local!

Justin Timberrake (Timberrake)

3 years ago

Thank you all at lexington pet place. Cheaper have amazon with better packaging in shipment . Do the right thing and support locally owned businesses. Thank you all for your hard work and dedication during these challenging times . Stay safe and thank you.

Kimberly Gum

3 years ago

Great selection of of everything! Friendly knowledgeable staff!! They definitely have my business!

Madison Dameron

3 years ago

Unlike most large pet stores, this shop takes great care of their animals! Every animal is in a nice, spaced enclosure and has lots of enrichment. Their prices are nice, and Ive been treated well by all of their staff.

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Lexington Pet Place, West Virginia, Lexington

111 W Nelson St

Business Hours


9 AM - 6 PM


9 AM - 6 PM


9 AM - 6 PM


9 AM - 6 PM


9 AM - 7 PM


9 AM - 7 PM


12 PM - 5 PM

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