Harrisonburg Animal Hospital Harrisonburg, West Virginia

I took my cat here for surgery and It was such a wonderful experience. I called a few times to check on my fur baby and the office staff was always so polite and answered me super quickly. I felt so satisfied and my cat was well cared for. I definitely recommend this office.

The staff was very friendly and nice and explained everything very well about our cat buttercup's surgery. They even sent a text message to let me know about buttercup.

I bring my 25weeks old baby Gucci there since day 1 they treated him so nice they are so professional and also they have excellent prices .. I really recommend this place for people looking for a trustful place and people to take care of your furry friends.

Did not have to wait long for them to take Smokey and to be neutered they kept me updated with her after surgery and talk to me and let me know what to do for her when she came home very clean place very polite people and very helpful I would recommend this Harrisonburg Animal Hospital to all my friends. They even called me 2 days later to check on Smokey. The staff was very friendly and help full with my questions

HAH was a very professional, easy, kind, and well worth the visit experience. They took EXCELLENT Care of my 2 furbabies!. They are affordable and very knowledgeable. I recommend HAH to anyone!!!

An excellent practice to develop a relationship with. They are caring and very professional at an excellent value.

Very bad customer service with people of other races,the customer service lady has a very bad attitude towards the customer who is not her race.

The vet/owner, vet techs and staff were all amazing at my most recent visit with my senior pup! The vet was incredibly knowledgeable, kind, answered all questions and concerns, was concerned with my dog's health, took cost into consideration and handled him better than any vet I have been too! My pup is over 13 years old and I had switched to this vet clinic last year due to being unhappy with the vet clinic previous to HAH. I really wanted to hug this vet and the staff! But, that would have been weird! Lol. I cannot give enough praise!! I know we don't have many more years with our boy but he is comfortable and I have not seen him so at ease in a long time. Thank you, thank you, thank you!! ????????????????????????

My dog died one week after they examined him, said he was healthy. I went to this vet when owned by Dr. Terry Jessen. He was amazing. The new owners are vastly different and frankly unethical. I brought my dogs in for boarding. They required an exam to board; my dogs checked healthy and current on everything. When I picked up my dogs, after boarding, they handed me a huge bill, with fees for more than the boarding and exam costs. There were additional charges for processes that I did not authorize and were not critical on that date I refused to pay for the extra as it had not been pre-approved. When I called them out on their tactics, they treated me like I was 12, talking down to me. One week later, my dog mysteriously died. (I just read the vet response about extra charges. Once again, another unethical tactic, lying. You did not begin the pre-approved fee sign off form until I and others complained. Check your dates and your other reviews that speak truth about your charges. I have my paperwork. I know this is correct. I was not offered this option on the drop off date, but instead, at the next appt. If I had been offered this option, there would be nothing to complain about. I would not have approved all of it in one visit unless you had identified each item as critical, they were not due for vacs.. I was on a budget and knew the required fees for boarding. I had boarded there before. And shame on you for accusing me of cursing and berading your staff. I simply said, in a serious adult voice, that I did not approve these fee as they were not communicated until pick-up of my animals. I did approve boarding and exam fees upon pick up. When you pile on extras, expect dissatisfaction. You are willing to say anything here to redeem yourselves. Another example of your unprofessional behavior. You are embarrassing yourself. I was not treated well at this new vet. Poor communication and immature attitude from the owner. I have found a new vet. I have been using veterinarian services for over 45 years and have never been over charged or deceived in this manner. And we all know that you can get your staff and friends to enter 5 star reviews here. Reality will prevail.

HAH took such great care of our cats over the last decade. They have always been kind, helpful, and professional. Dr Ward and Dr. Cash were always willing to talk over the options and help what was the best choice for our cats as they got older. The compassion of all of the staff has been much appreciated as we had to say goodbye to our last cat last week. They will definitely be taking care our next cats when the time comes.

Very impressed with their professionalism and kindness! They were helpful, answered all my questions, and made sure my doggo was healthy and happy. They also were very upfront with costs. Thanks so much!

All of my animals have been cared for by Harrisonburg Animal Hospital. I wouldn't go anywhere else! They have been there for me whenever I have needed them, up to and including end-of-life. The entire staff is caring, kind, and looks out for their patients and their humans.

The staff and doctor’s were absolutely wonderful with our pets . They are very kind , sincere and very professional and knowledgeable. Would highly recommend to anyone who wants first rate care for there pets.

Truly one of the best vets I have been to! I saw Dr Cash with my litter of kittens and one of them having a mild eye infection. Dr Cash and her assistant were so informative and made me feel welcomed and prepared. She talks to you like she has known you for years. All of the staff were so nice! I will recommend HAH to anyone who asks and I will be bringing all of my fur babies here!

Loved how quickly they worked my dog when he was sick. Appreciated Dr. Ward calling me personally to let me know what they found.

My cat is nearly 17 years old and has multiple health problems, the vets at HAH have really worked hard to make sure she has the best health care they can provide at this stage in her life. I highly recommend this as a place to take your pets. I have also found them to be reasonable as to the cost of their services. The staff is very nice and caring also.

I have been using Harrisonburg Animal Hospital for over 18 years (with 3 cats) and Love them : ) I have referred folks to them also.

Love the staff and have to say Dr. Ward is one of the best vets I have ever seen in all my years of having dogs. Everyone is friendly and very helpful and Dr. Ward is very thorough in what she does. I always have peace of mind anytime there is something going on with my pet. I know my pet is n the best hands at Harrisonburg Animal Hopspital :)

The staff are literal angels. Do not hesitate to bring your pet here for care. If only human medical care was this easy!

I'm a new client, my dog was in renal failure. The vet and staff called 2 times checking on Chole. I will always be going back with my pets, great staff and vets

Dr Ward is an AMAZING vet!! She is always happy to see my puppies and the staff is wonderful, especially Katlyn. She goes beyond to make sure you are taken care of each time!!

Could not ask for a better vet. My dog had an emergency and although I was not a client they took him in straight away and have continued to look after him as needed. Thank you Dr Ward for your dedication.

Dr. Nelson is great! Our visit was great, she is very personable and answered all my questions. HAH has always been great but adding Dr. Nelson is a great asset to our community. I highly recommend this great group of people!

Snickers (my four year old Ragdoll kitty) ingested some deck cleaner and developed serious burns and ulcers on this mouth, tongue and throat. He spent most of the weekend at the emergency care hospital in a nearby town, as most local vets were closed on the weekend. He was in pretty bad shape. I was so very worried about him. By the time I brought Snickers to Dr. Ward, he had not been able to eat or drink on his own for several days. But Dr. Ward checked him over thoroughly, explained his condition, and was very reassuring that he would recover. She went through some options for medications and treatment, and was so patient with him--never seemed to be in a hurry. She even sat down on the floor with some special soft food to entice him to eat. We went home with meds and a regime of feeding him with a syringe which worked well. On the third day after seeing Dr. Ward, Snickers began eating the urgent care food she gave us -- all on his own! Now he's eating that mixed with his regular food and seems himself again. He still sticks his tongue out occasionally to show me that it's still tender, but he's eating and drinking well now on his own, and back to his normal, purring self. Thanks, Dr. Ward! You and your staff were amazing! Such a compassionate, kind staff and an exceptionally well run veterinary hospital! I am so fortunate that all my kitties over the years have been so well cared by Dr. Ward and the staff at Harrisonburg Animal Hospital. --Pat B (Penn Laird, VA) 10/28/20

My Cat is always back to 100% in no time after being treated for ailments at HAH. Thank you to the entire staff for treating my friend like your own.

Every time we come for a visit, whether planned or last minute, the entire staff is amazing. They are never rushed, they make sure all your questions and concerns have been answered. All of the vets are very knowledgeable and take time to educate us pet parents. They are just as passionate about my dogs as I am. And the dogs love the vets, even before the cheese treats come out. Lol.

Communication is better than at my doctors office. All the staff, vet techs, and doctors take time with patients. I never feel like we're being rushed in and out. The curb side approach during the pandemic is a wonderful idea for older people or those at a higher risk, plus it protects the staff. All of my experiences with Harrisonburg Animal Hospital have been great. Thank you for what you do.

They are wonderful! I live an hour and a half away and still bring my baby to them.

The ONLY veterinarians we'll go to. They are responsive, reliable, and friendly yet professional. My cat, Lemon Grass, was prescribed a liquid medication; they were very helpful in explaining to us (both in person and later over the phone) how to give it to her. They even offered us to stop by HAH again just so they could show us the process in person (though we didn't end up needing to). They are also very honest and clear when it comes to fees/costs/etc. Every step along the way, before proceeding with anything, they would discuss all our options for Lemon Grass and were very open about each of the costs (no hidden fees!) as well as what would be in Lemon's best interest, not necessarily what would gain them more profit. Not to mention, I believe they are also the most cost-efficient veterinarians in Harrisonburg that we know of. She recovered very quickly from her UTI and now Lemon is back to her nightly routine of zooming around the house :')

This is the Best Vet! I have been taking my animals there over a decade. When Dr Ward bought the hospital things just got BETTER! I live in Staunton Va now and will not take my animals anywhere else. The staff love my pets as I do, show a real understanding and passion for what they do and not once have I ever been led down the wrong path or shamed because I couldnt afford certain preventative treatments. Instead they helped find ways to care for my pets and recognize them as family. Truly I love this place. Even when my pets have died, the love and care they show cant be measured. The give to our community and truly serve! Thanks for all you guys do ❤