VCA West Seattle Veterinary Hospital Seattle, Washington

When I lost my dog Oliver this summer I didn’t know where to go or what to do. I never planned on him passing suddenly and We thought we had more time before making that big decision. I called, they were very transparent with services and prices. When I finally went to pick up his ashes (took me months to finally be able to go without crying) I was surprised with the beautiful mementos received. You guys were there to help during that time and I will forever be grateful.

DO NOT GO HERE! Had my dogs blood work done only to get a scary voicemail a few days later saying there was something wrong. When we call back the vet and Every other vet in the ENTIRE office was soooo busy they couldn’t take 5 minutes to call us back. Absolute disgrace of a vet practice.

I like that they are very friendly but things are not transparent. The staff is not transparent about the services that were performed and the prices associated with them. I wish they would do a better job at explaining costs and services during the first encounter of the appointment. Also, the prices for most of the service is expensive in my opinion.

I was honestly a little nervous to take my dog to the vet. He can be a little anxious towards other people and animals. They made the experience so amazing and really made my dog and I comfortable and welcome. They truly have a lot of love for animals…and that is EVERYTHING!

While you’re inside luxuriating in your air-conditioned and outdated Covid protocols, keep in mind that you’re forcing old people and their pets to wait outside in the blistering heat. A visit to the vet is stressful enough without adding this strain on our health and relationship. On top of that, I have to sit (outside in the heat) through a lengthy sales pitch, and even lengthier push back, from your staff in order to ransom my pet. No means no.

Shout out to Iyla for great communication and assistance! All of the vet's are wonderful here and the staff so helpful. Thanks for all you guys do. Highly recommend.

Very caring vets and staff; took plenty of time to patiently answer all my concerns. So much more professional and responsive than the other W.Seattle animal hospital Greentree. I whole heartedly recommend them.

I visited VCA on the absolute worst day of my life. My diabetic alert dog had a sudden heart attack, and I rushed to VCA without calling ahead. The staff at VCA promptly answered the door immediately recognizing the sudden emergency. Unfortunately, my dog was already gone by the time we arrived. The vets at VCA were so kind, and patient with me as I processed what had happened. The team took great care of my Sadie, and me. If you are looking for a vet I can assure you empathetic ones work here.

VCA West Seattle, Hard to connect if you truly have a urgent situation. Staff is friendly Dr's are friendly and "clinical" I just started going here. I had a $25 new patient coupon that didn't get applied at time of service for 2 dogs. I emailed and got no response. I did however receive 4 follow up calls after emailing through the website each said they would put me in contact to address the issue. It has not been credited as of yet. but like the pushy follow up i received 4 different calls overlapping this issue and no resolution as of yet. I also got calls to schedule an appointment to receive the $25 coupon after I already had the visits. I am just trying to get the $25 credit for 2 dogs already seen as new patients.

Took my dog for his annual exam. They seemed very knowledgeable, and caring.

I had two pretty good experiences taking my dog here, but they have been impossible to contact for the last several weeks for both scheduling appointments and ordering prescription refills. When you can get a hold of someone on the phone, they're great, but that's only been about 10% of the time in my experience. After several unreturned voicemails and emails for my dog's joint issues and flea treatment, I felt it was in the best interest of my pup to find a more responsive vet.

Their loving care of my pet is top notch.

People are nice but I need a vet to actually perform veterinary medicine. We had 2 cats and a dog with them. VCA is fine for getting vaccines but if you need an appointment in the next two days (has happened 3 times in the last year unfortunately) as one of your pets is sick they will not have a spot open. Fine - they are busy - it happens. Unfortunately, they are also negligent. Our cat wasn't doing so well so we brought her in. We were told to monitor her and then bring her back Saturday if she hadn't improved. However, they did not save time for us on Saturday and even if they had, they didn't have the staff present to treat her. This wasn't an attempt on their end to make extra money - it was bad vet care plain and simple. But hey - the people are nice.

Happy with VCA vet Hospital West Seattle. Very professional and very personable. The doctor explained everything and answered all my questions.

So let’s start with the care club I was told to get it I got it they never not once mentioned I can’t go to another Vca if they can’t attend my dog because it only works there Now they schedule me in one time a month ahead and reschedule me instead of the under person because they couldn’t take a different day It’s extremely unprofessional to have to put something on your calendar and a business to call you and cancel because they couldn’t get their scheduling right, My dog was brought in with his first shot they gave him Heartworm prevention medication the one time And the veterinarian never mentioned I should get more or even persuaded me to considering my dog could get sick on a different visit i took my dog there to the back and the guy was pulling him in I told him not to drag my dog I wanted to cancel then and 3 days now I call to make appointment for my dog to get surgery and they don’t call back I leave a voicemail nothing from them Today I received a call from Mike saying The veterinarian is willing to cancel my care club plan just to get me out of there And they won’t be doing any surgery on my dog I knew they where worthless to go to considering Every time I went there was an issue save your self some money and time and ensure your pet is in good hands also She kept insisting for my dog to get his testes removed even after I said no three times separate visits and she over prescribes and I bout 2 additional things for nothing she could see his weight was 23 pounds and the thing said 3 up until 24 pounds more money spent on getting the next weight dosage this place sucks lemons

Love how they treat our Lucy. Super friendly and helpful.

The vet did not have his mask on correctly, and the wait times are very long. They had me wait several hours in person to give me information that could easily have been a phone call

We had to say goodbye to our fur baby and with the pandemic couldn’t get anyone in home in time. They got us a spot right away same day, and the vet was so calm and compassionate and told him until the very end how much he was loved. Thank you so much for handling us with care.

Nice front desk and helpful vets!

Great service, you genuinely feel like they care and will do anything they can to help your pets. The doctors and receptionists remember all of my pets' names!

The staff handled a very difficult situation with caring, patience and understanding. (at the end of the day)Thank you all, for a wonderful experience in a terribly hard situation. Blessings to you All!????

Great staff! Princess loved meeting everyone! And of course loved all the attention and treats! Thank you for being so kind to our babygirl!

I absolutely love this clinic! I have had nothing but positive experiences every time I have brought my cats in. The thing I appreciate most is I feel like the vets really listen to my concerns, and steer me away from unnecessary, expensive tests. The staff are always so kind whenever I come in. When we were struggling with fleas, my vet recommended the best flea medication I have ever used. Got rid of them right quick. And when one of my cats had to get a bunch of teeth removed, and the staff were very understanding about our financial state. They were great about giving us our options for payment. They even managed to save one tooth that didnt actually need to come out! My cats are very anxious, and they have always been very accomodating and understanding of this. Even if only one is coming in, they accommodate both coming to make the trip less stressful. They are also great at letting me schedule them together for checkups! This is a more expensive vet office, but honestly the quality of care is worth every penny. I trust my babies here more than any other clinic.

Prices here are very expensive compared to other vets in the area. They schedule appointments way out and twice they called us the morning of an appointment with a change to necessary procedures and a much higher price than originally quoted. One receptionist told us we could get a discount for coming in earlier to our appointment and then the other one denied that this was said. Down the road we found prices at less than half the cost with a vet that exhibited much more flexibility, clearer communication and greater compassion.

National chain for profit, but they definitely have some good doctors here

I can't say enough positive about this place. They not only know my dog, William, but they celebrate his arrival. He loves going there. The care is amazing, I have cried with disbelief at how wonderful these people are. I love this place and every single person who works there, from receptionist to the doctors...even the techs who rushed out with a stretcher to retrieve my injured William from my car....they were so nice. William wagged his tail even as he was carried in. I never thought a place like this could exist.

Unbelievably friendly and attentive staff. I commute to ensure my pup enjoys their care, concerns, and recommendations.

Always have a great experience at VCA in West Seattle. Friendly and reliable service, knowledgeable staff that make you and you're pretty feel comfortable.

All staff provide wonderful service for my three cats and instructed the medication carefully. Dr. Wick is so nice for rechecking my cat’s eye illness. I am satisfied with every visit.

I took my late dog Bella here for about the last 4 years of her, and that final year we were here a lot. The staff is always very sweet. We had seen a few different vets during that time but each one was capable and courteous listening to my concerns, being gentle with Bella who had a vey strong love hate relationship with going to the vet. Since she was 3 her bested thyroid meant semi-frequent monitoring visits on top of the usual visits so anything to make these easier on her was appreciated. She loved the staff, just hated the needles but was a champ for them. As she got older I also only trusted them for boarding and trimming her nails. Then when it came time to make that final decision and we were having frequent appointments at that point, the vet we spoke with had just put to sleep one of her own dogs and we were all able to have a very hard but needed conversation and I can not be more thankful for her compassion and empathy.