Nelly's Ark Rochester, Washington

Professional, kind, and very personable!

We have used Nellys for close to 20 years. They are the best and always take care of our crazy dogs. Could imagine taking them anywhere else.

I really wanted to take my dog for grooming at Nelly's Ark, but even though it shows they are open, everytime I call, no one answered. I left a message, no call back. I have called four times and nothing. I'm really disappointed because I had heard such good things.

Nellie's Ark has been in business, boarding and caring for dogs for at least 30 years I know of. And her passion has never left her. She, and ALL her staff are kind, attentive, and caring. They're the best! Their nail trims are good and very reasonable - and fast!

I could not say a bad thing about this place if I tried. The staff are friendly and helpful, they made accommodations for my dog who does not socialize well with other dogs, they kept me updated, and took great care of my little pug. If a 5 star review isnt enough to convince you to use there services, let me say that i drive 1.5 hours out of my way to bring him here because there is no where else i would let him stay. Thanks a ton!

Jessie has not been kenneled before,but was happy and doing fine when we picked her up. Courtes Efficent , and Kind.

The owner of Nellie's art was very rude to me about my dog, remind you it was a rescue dog. I went elsewhere!

Always have great care there for my pup.

They put up with our obnoxious parrot. That is worth a lot.

One of the best kennel experiences my girls have ever had! They saw past their chunky pittie heads and loved every loving kiss they gave! They girls were happy when I checked on them and happy when I picked them up. They went above and beyond for my girls! Thank you thank you thank you! Most def will be back!

If your a worry freak like I was this place will take all that away.your fur baby will b just fine in there care .we have a 100 Pound rottweiler that's a Delicate flower they handled her no problem as a matter of fact she wanted to stay and play.great service. Roxy and we thank you!!!!

Nelly is awesome with dog's.. She got me in the same day

I like the people and the grooming they did.

Took dogs for no anesthesia dental cleaning. They did a wonderful job. Dogs were not stressed. Nice folks that seemed to care about the pets. Also this was reasonably priced.

I’ve boarded my dog at Nelly’s Ark a few times now. My Rosie is always happy and playful when I return. And she doesn’t pout for the rest of the day. So I’m assuming she’s pretty happy staying there.

great care and grooming treats our pets as her own Best kennel and grooming you will finf. Going there since 2005

I have used the boarding service for two different dogs over 15 years.

Very knowledgeable and helpful. Seems more than a business. They clearly love animals.

Very competent at clipping my dog's nails with no wait.

We have gone to Nelly's for 25 years & ALWAYS had a wonderful experience. Nelly & ALL the groomers are very professional & reassuringly kind. AND they do a wonderful job of grooming. We ♥ the Ark ????

They take such good care of my dogs!

Took wonderful care of our puppy. I will definitely use them again.

Nellies is a great place to have your dog cared for while you’re on vacation or for a bath and haircut. Very caring folks.

My pup Mr. Ben always get the best treatment here. The do a great job on his groom and quick nail trims too.

You won't ever find anything better. There are several other kennels a lot closer to me. But I go out of my way to bring my pups to Nellys. It is my opinion...but they really do care for your pups here. I really do highly recommend this place...you should try it.

Very friendly and courteous staff. They always make our pets feel welcome and the place seems very well kept. They have always been available for us even on short notice. We take our pets here whenever we need to be away and can't take them.

WET AND SHIVERING @ 29F outside when I arrived to pick up at 8am. Read all if you have concern about the care of your animals! I pulled in to Nellys to pick up my 2 Shih Tzu dogs which had been boarded for 6 days while on vacation. Only to find them outside shaking wet and cold as it was below freezing out and they were not given their coats like I left instructions to do when taking outside if cold or raining out. The girl whom was at counter when I dropped them off wrote down care instructions on a 3x5 index card for the care takers only for them to obviously not read or not care enough to follow instructions. I even came in and toured the place with the owner Nelly the day before I dropped to express how important my dogs are as was given the warm and fuzzy spiel just to find out that there isn’t a care for the animals it’s a business out for the dime as you will know by the following explanation. when I entered the building and told them I was there to pick up my dogs they went and got care giver and I asked why they were outside without coats and she said she didn’t know they had them. To which I replied they are hanging on the door to the kennel they were in! she said she didn’t know they were to have them. my reply was I guess they were there for decoration why else would you leave coats x2 made for a dog hanging on the door kennel. Then I asked if she read the 3x5 card that had the instruction and she stated she didn’t get it given to her. So I asked if she didn’t read it or what was point in giving the instructions just to be ignored to which I got the same reply of not getting the card and I asked if she looked for it and got no response. But as far as money and the credit card machine she was able to give detailed instructions on what buttons to push and how to leave a tip if we wanted and all in detail from memory. Maybe if you spent as much time and energy in learning the care instructions as the credit card machine you may actually receive a tip. As well as if I want to leave my animals in a cage outside in the cold without care just to use bathroom I could of saved the 230 bucks and done so on my own land. Maybe it’s the manner things go when Nelly isn’t around or maybe it’s the optempo their business runs by the way managed but I would not ever leave my animals here based off the lack of care they received. Also I asked and paid for a sanity trim while there only to pick up my older one when we got home and had dried feces stuck to rear so great job.

Rachel at Nelly's Ark is such a godsend to us and our furhumans! We have had a couple bad, one REALLY bad, boarding experiences with our babies and were totally afraid to leave them with anyone ever again!! But when making plans for a 2 week out of state vacation we couldn't take them! The search was on! I used to take my beloved little Cocker Spaniel, Buffey, to Nelly many years ago to clip and so we decided to make a visit there! We were greeted by Rachel who is one amazingly positive and loving lady! She promised to take complete and total care of our 2 English Bulldogs while we were gone for that 2 week period and wow she didn't disappoint! The LOVE her! They were bathed, nails clipped and ready to be picked up when we stopped by! We can't say thank you enough to Nelly and her amazing Rachel for the love and care they gave out babies in our absence! So glad we picked them! Now they'll go nowhere else but Nelly's Ark to be cared for and loved by Rachel! Nelly hang on to Rachel! She's amazing, we love her, our furhumans love her and that is VERY hard to find! Thank you so much!!!

Great food and great atmosphere!

I've been using Nelly for long time, there very sweet and kind to Odie. Plus Odie loves Nelly ???? he or I don't really like any other pet salon ????