Metro Animal Services Puyallup, Washington

66 reviews

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Reviews: Metro Animal Services (Puyallup)

All reviews (66)

Yelp (8)

Google (58)

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McKenna Billeck

2 years ago

Adopted this little guy from Metro and was so happy with their help and services. I can tell he was well loved at the shelter which makes me not feel so bad for the other animals there. The ladies that helped me let me know about his eating issues and made suggestions on how to ease him into his new home. Now him and our other cat are best friends, and he’s chunky and happy!

Darlene Sowers

2 years ago

Excellent! The folks there really care about the animals. We found our next family member - Jax!!

Deborah Miller Gibson

2 years ago

We love Metro animal services! They take wonderful care of the animals. The staff is friendly and considerate. We have adopted two cats from them!

Adam Richmond

2 years ago

Amazing place with amazing people. Thank you!

Linda S

2 years ago

Great place to find your forever pet .

Tammy Stinekraus

2 years ago

Even though it kills me too have to give my cats away, I am blessed that metro provided support to me through this. I have amazing cats, most hands on personable, loving animals and the most beautiful unique colors. Anyone would be so luck to have one or two of them, so please go down and look at them, they will show you so much love.

Bianca Moore

2 years ago

Please don't take found dogs here. They aren't 24hours and your fur baby will be stuck in there all night even showing up 5 minutes after closing. Tacoma Humane Society open an hour latet and gives owners extra time to get there pets.

jan collins

2 years ago

Wonderful place. Employees nice and helpful. AND I now have a forever friend (dog) ????????????????????

april's world

3 years ago

L No N


3 years ago

Staff helped us adopt a cat on Halloween. Told them what we were looking for. Kid friendly and playful to help get rid of moles. Cats looked healthy and well taken care of.

Antonio Fernandez

3 years ago

Unable to assist, could only weakly suggests. Funding has a lot to do with it. To bad because l am leaving the Humane Society with a percentage of my estate. I hope some day we can look after our few remaining wildlife better.


3 years ago

Sadly had to surrender a pet and chose metro. The staff was friendly and very helpful. Maybe one day we will adopt a pet when the timing is right.

Ciara Rosales

3 years ago

Not very helpful, called about a dog that we had found. While saying “unfortunately we cannot give advice” also weaved in “there’s nothing we can do” and “why are you calling this animal shelter?”. Didn’t seem to care what would happen to the dog ultimately.

Cindy D

3 years ago

Still watching update for my lost cat.

Jay Roth

3 years ago

Clean place, caring staff, and great animals waiting for their forever homes. You have to call to make an appointment to see the animals now, due to Covid-19 restrictions, but they're doing their best to get people in, and I was able to get in within 2 days. I did adopt and the process was very good/smooth. It's a tiny shelter with limited space, and serves a HUGE area - a collection of cities! So if you're looking for a pet, please consider them. They regularly get in new pets needing homes, and list them on their website.

Marianne Austin

3 years ago

Doing a good service and friendly people.

Rose Mccord

3 years ago

Wonderful experience. Great staff. Very polite. They found my dog. Got him back to me the next day.

Rylee Melby

3 years ago

It cool and they treat the animals nicely they all seem happy and really cute I got this cat they're when she was a kitten.

Tim McNamara

3 years ago

Closed with no notice on website or phone

Yuliana Gonzalez

3 years ago

The best costumer services ????


4 years ago

I was picking up food for my client that has 4 cats & not much money. I never knew they had things for free for low income people. Thank-you.

Asd Dist

4 years ago

Got my dog here! They dont have alot, but they take great care of them. Staff is friendly too check em out.

Robert Sapp

4 years ago

If you find a animal try to find the owner before taking it here, my dog ran away we put out a flier the day of but this place doesn't receive the fliers. We found out where she through a Facebook post, came to get her and they want $275. Either pay or lose your dog to adoption.

R Trybe2

4 years ago

Great volunteers.125$ to adopt cat/dog. Covers spay or neuter and some shots. ???? our new family addition

paul yarter

4 years ago

They took great car of my dog she was 21 years old it was time

Notorius Vg

4 years ago

It had some beautiful babies I want to adopt in the new year They had a lovely young girl who obviously loved all the babies there because they loved her ..she was showing me the babies Aww the kitties ????a lovely senior???? and a rottweiler ????caught my attention They need homes Go please adopt???????? the fees are reasonable All pets deserve loving homes.They are well taken care of with clean areas ..beds food and toys but a home ..much better

Mark Martsenyak

4 years ago

The people were kind and understanding. Didn’t make me feel like a monster even though I had to give up a kitten

Linda Aldrich

4 years ago

Nice and friendly staff. My dog passed, and I donated her leftover food. They were so comforting when I broke down in tears.


4 years ago

They were very helpful after losing our cat. They accepted a picture of him and informed me they would call if he gets brought in.

Kris Coley

4 years ago

What a wonderful place ! It’s nice to see there are still people out there that actually care about what they do and the people they help :) Special thanks to Jennifer who took my calls and helped me once I got there. She helped make things easier and even made sure Dexter had a nice bed to sleep on at home :) Since they even help out with food and supplies when needed they do accept donations so please help out if you can :). Thanks again

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Metro Animal Services, Washington, Puyallup

1200 39th Ave SE

Business Hours


10 AM - 5 PM


10 AM - 5 PM


10 AM - 5 PM


10 AM - 5 PM


10 AM - 4 PM





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