Pet Samaritan Clinic Portland, Washington

My Shorki had an emergency in the evening and we were able to bring him in first thing the next morning. He is already feeling much better.

I had an amazing experience. Their attention and focus on the animals were truly refreshing in comparison to past vet experiences I've had. They made you feel comfortable, and communicated very effectively. I really appreciated the Burnside clinic team :)

We’ve been going to Pet Samaritan for years with multiple pets. Affordable for cats compared to some places. Really like all the staff, vet techs, and vets here. They’ve always taken good care of our pets.

Everyone who saw us was kind, respectful, and took great care of our kitty. I feel grateful and totally safe with bringing her here for all our vet needs!

I've been with them since I was a child and have had no problems. They have been absolutely wonderful. They are friendly, helpful and considerate. I would recommend them to anyone who owns a pet whether it's smaller big.

My Chihuahua Elwood always receives the best care and treatment at Pet Sam!

TL;DR (Updated) - Great people, and while a little pricey, they are upfront about it, which has been appreciated. Now has in-person or drop-off appointments, and while the schedule can get full, I've been able to get my pets in for appointments in reasonable time. UPDATE 2: I've been going back more and more to Pet Samaritan, and they've been very good about being upfront on pricing since my initial reviews. On top of that, now that they have the option of drop off or in-person appointments, it's helped deal with one of my dog's anxiety about being stuck at the vet. As before I've always liked the people there, and thanks to the changes, I'm adding another star to my review. UPDATE: Shortly after the issue with neutering, I was refunded the insurance fee since we didn't get to use it for the neuter. A small gesture, but it was appreciated. I'll start by saying that everyone I've dealt with there has been very nice and the facility is quite clean. Unfortunately, I've had a couple major problems with this place. First and foremost has been delays. I took my puppy to get his booster shots and other things, and had to drop him off in the morning since they weren't doing appointments at the time, being told he'd be done in four hours. Long story short, they couldn't see him until the very end of the day, which was very stressful for my pup. Second is price. If you get the pet insurance they offer, then prices are expensive, but manageable. If you don't get the insurance, though, then their prices are the most expensive I've ever seen. For reference, my dog's final bill for his neuter was over $850, which is far more expensive than I've ever seen. If we had their insurance, it would have been $400-500, which is still more expensive than I'm used to, but much more manageable. Third is how long it can take to get an appointment. I had gotten their insurance for the first year, but due to their surgery schedule being very full and the vet recommending waiting for him to be 13 months old, my insurance expired before I got to use it for his neuter. In short, while I appreciated this vet clinic being close and the people being pretty nice, the delays and the price make this clinic not a great option, so I'll be looking at other options in the future.

We took our two kittens in and we were treated like Royalty. The techs and Dr. Watson were so patient and answered all of our questions. They were wonderful with our little kids. We will be going to Pet Samaritan as our primary care ❤

Friendly and awesome staff! They care about our fur babies. We moved further away and still make the drive to take our pets there.

I want to thank everyone that works in this office! I felt very comfortable leaving Harper for the day. She didn't have to wait long. In fact, minutes after arriving back home Dr. Watson called me with her thoughts and any tests she wanted to perform. She answered all of my concerns and really gave me all the time I needed to understand what possibly could be wrong with my girl. I was anxious about leaving her at first because Harper and I are very rarely apart. You see she's my emotional support animal and I'm her emotional support human. Everyone gave her love and attention when we arrived making my concerns go out the window. The icing on the cake was when they called me that she was ready to be picked up. She wasn't they very long. Thank you all again & your kindness did not go unnoticed!

Excellent local vet. Extremely friendly and not budget breaking. Will use for all my pets veterinarian needs in the future.

Great customer service. It seems they actually love to help the animals in their care.

We recently took in an abandoned cat and the staff and doctor were very kind and helpful with answering all our questions. Our cat was very anxious and every person that interacted with her was so gentle and respected her boundaries. Another vet actually recommended Pet Samaritan to me so we could get our cat looked over as soon as possible, and I’m so glad they did!

An Excellent choice after being at VCA Laurelhurst! We put our pup on the Pet Sam Plan for her first year and just had her spayed at 8-months. We paid less that $500 out of pocket and saved close to $700 due to this Plan!! Thank you Pet Samaritan!!

EDIT cuz I can't delete: Had a good exp 7 years ago. Would never bring a rabbit here again.

We were THRILLED with our service at Pet Samaritan! We had so much trouble finding a vet clinic that was accepting new pet patients, but they were able to accept our two new kittens and book an exam for both within a month. From reception to exam room all staff were incredibly friendly, professional, and patient as we asked questions and retreived our kitten from jumping on a top shelf. Great experience, very happy!

Positive experience during difficult times. Dr. Kennedy and team provide an invaluable service given all the constraints during the pandemic. I found Dr. Kennedy to practice with grace and humility. Her staff was focused, courteous, and professional. I'm grateful to Dr.Kennedy and team for being able to see Felda and provide quality care and excellent patient experience. Start to finish with all staff members, THANK YOU we know you're working overtime and we appreciate your dedication and true grit!

I just moved to the neighborhood and wanted to establish vet care in the area which led me to Pet Samaritan Clinic. I have a dog that is very anxious in veterinary settings and especially sensitive to needles. The front desk staff, vet tech/assistant & vet were all welcoming, kind, and personable. I greatly appreciate my vets willingness to let me do all of the required handling/ restraint while she administered vaccinations & that since it was a pretty routine checkup, we didn't have to be separated (which my dog also appreciates). She was very gentle & sweet with him & prioritized his comfort. As stressful as going to the vet is for us, this was one of our least stressful vet visits yet! They even offered him some cheese :)

Had a wonderful first experience at Pet Samaritan. They greeted my pup and I with warm enthusiasm which helped ease my first meeting jitters. I want my little girl to be well cared for and treated the way I would treat her. They listened carefully to my concerns and when it came time to speak to the vet, the vet explained everything clearly and took her time doing so. I was very pleased!

Great place to take your pet. Very kind and knowledgeable staff... still wondering how they get my cat back in his carrier so quickly.

We used to go here often because we have 6 dogs. We moved away for a few years. Just moved back to PDX. The front desk staff were not great. Well 1 was fine amd the other was grumpy. The doc was just okay. We miss Dr Davies who was there before. She switched clinics.

Everybody who works here is amazing, my cat wouldn’t take a pill from us at home and they were able to get him in ASAP with a tech, I’m glad I found a good vet clinic for my kitties

Like pulling teeth (pun intended) to get any kind of ballpark quote. I totally understand that there are unknowns, but they were extremely reluctant to try and give me even some idea of the cost of a basic tooth cleaning and x-rays for a cat. Like a lot of other vets, they require an initial visit (in their case is prepaid). But unlike several others I've contacted, they acted like I was from mars because I wanted to have some idea of what I was looking at before I invested in the time/money of an initial appointment. I understand that vets are busy right now, but hell no am I about to sign a blank check. Especially when the costs at the other locations I contacted varied from around $200 to over $600. One star for customer service, another to give them the benefit about their actual services that I'll never have a chance to learn more about.

Even with COVID restrictions, the staff at Pet Samaritan Clinic have gone above and beyond to make sure my little herd of fur babies are in tip-top shape!

We took our 8 week old pup in for his first visit and had so many questions. The doctor was very patient and thorough. She made our baby boy feel comfy which made us very happy! Front end staff was cheerful, welcoming and efficient! Walked away knowing what he’ll need on the upcoming months and with all of our questions answered. Great experience!

My wife and I have brought out dog to Pet Sam since the day we got her. The staff is wonderful from the front desk to the Vet techs and the actual Vets themselves. We moved but still drive across town to have them take care of our Domino, we wouldn't go anywhere else

Pet Sam is efficient and professional in the care of my dog and I'm grateful. They also work at keeping their care as inexpensive as possible.

We've been to several veterinarians in our short time with a pup, and this was by far the best experience yet. We've been dealing with emergency visits elsewhere for over two months and never felt like there was any clarity or direction for what was ailing our precious dog. After Dr. Kennedy examined him, she called me with very clear answers and put everything into terms that I understand. They also printed out an action plan which is SO helpful when you're so stressed by your dog's illness that it's hard to take in new information. Love this place!

I am so happy I brought my new little rescue to you for her checkup. Everyone was so friendly and I can’t think it’s just because my dog is so darn cute (though I’m sure it helps). Wonderful services. Attentive care. So happy to set my baby girl up with her veterinary care here. And thanks for teaching me about nail trimming and showing me exactly how much to trim! I’ve only done cat claws up until now. At least dog claws will be way less painful for me :) Thanks to all of you!

For a business with the word "samaritan" in their name, they sure don't act it! My cat has a bad UTI, as diagnosed by a telehealth visit and they refused to fill the prescription unless I brought my cat in to see their vet! I told them I chose telehealth because my cat gets extremely stressed by being transported, which would exacerbate the issue... they didn't care.