Pet Country Kent, Washington

This is the only place I shop for my cat, lots of food selections. Consistently friendly and always ready to help the customers walking in or just letting you shop on your own. Recommend.

Always clean store, courteous customer service, great prices, and good variety

Great product, friendly knowledgeable staff.

This little pet shop is the best thing I like about living in Kent! If they don't have what you need they will order it! And they a working on getting their online ordering up and running!! Support your local small business!!

I love this small business! They are always friendly and it is in a convenient place!

Friendly, quality products and good prices.

Walmart has the same leashes for half the price... I had mentioned that I lost two leashes recently... when he was ringing me up I mentioned “wow, Walmart has the same leashes for half the price... but it’s okay no biggie” (which is true on both counts) then the guy ringing me up (older man, well spoken, with glasses) said in an insensitive and condescending voice- “well if you’re gonna keep losing them there’s no point really” like it was funny to him. Anyway. I stayed polite cause I know there are people this way about their business at times. But I did feel it was inappropriate and unnecessary. So I “just said never mind it’s okay” very politely and in a perky voice told him I appreciate it and I left. His comment all be it logic in his view, regardless was expressed in a “smart tone”. Not how you should speak to customers trying to support local businesses (which was all I was trying to do). I won’t come here again. Keep in mind I do leave a decent amount of reviews and that’s only to express when I really appreciate the service. It takes a certain level of discontent and dissatisfaction for me to actually leave a bad review. Honestly I don’t even know if I have before this. But this warranted that.

I love this little place. Fair prices with a wide variety of different things your little buddy might need.

They always have all my many pets needs. Great customer service!

Great local pet food, toys, and items

Small, locally owned pet-store. Very friendly staff that will answer any questions you have and give suggestions. Very well stocked niche pet foods like grain free, high protein etc from brands like Blue Buffalo, Blue Wilderness, Earthborn, Dave's Naturally, Wellness are just a few examples I can think of.

Best place ever....great services every visit....

I always get my pet stuff here. I love the staff. Great variety too.

Love this place! Quality products, great customer service.

The guy who runs the place is very helpful and knowledgeable. I highly recommend this store, it's got a decent variety and fair prices.

Very helpful store attendant. All top premium foods!

Best place to go for your pets....I have been getting my dog food and treats here for a couple of years. Great service, great advice and has everything you could need.

They really did a great job guiding us through the process and took care of us

This is a nice local shop with some unique foods and products!!

This is my favorite pet food store. Everyone is very nice and friendly. If you have a question they're always able to give you an answer a good suggestion. They have Healthy Pet Food.

Awesome customer service, and they have stuff for birds! Thank you!

So friendly and helpful! They have my rabbits food that is always hard to find. Stuff for every animal

1st time coming to this place lady at desk was very friendly and Gave me free samples for my dog and cat will definitely be returning

They went above and beyond for me, as I arrived just at 7pm as they were closing. The woman who saw me at the door ushered me in and was so nice about the entire exchange. This was my first experience and it definitely won't be my last as this completely made my night!

Staff was helpful and prompt

IF YOU ARE MEAN TO HUMANS!!!! HOW CAN YOU TRULY LOVE ANIMALS❤❤!!!# HE IS ALL ABOUT MONEY!!$$$$$ I BOUHGT MY THERAPY BUNNY A LOT OF MERCHANDISE FROM THIS STORE!!! I WAS TOLD TO RETURN THE PRODUCT W THE RECEIPT, IF IT DIDNT FIT!!!!! I DID..AND HE CUSSED ME AND TREATED ME LESS THAN !!!! IM PHYSICALLY DISABLED!!! NOT A CONARTIST!!!!# HOW DARE YOU ..!!! TREAT CUSTOMERS LIKE THAT!!! PERIOD!!! HE WAS MAD ABOUT RETURNING ME THE MONEY!!! AND TOLD ME NEVER TO COME BACK TO HIS STORE!!!

This place is great! Great selection of quality cat food at comparable prices. I can't personally speak for the dog food, but I'm sure it's the same story. Customer service here is top notch. They are super nice, friendly and helpful. Also knowledgable about pet nutrition and the products they carry.

I’ve been in here before to get a collar for my new cat and was greeted with excellent customer service. Tonight though, the owner went above and beyond. I sent my husband in for a cone because my other cat has sensitive skin and I had recently switched his cat food so he was licking himself raw. I didn’t have the money for a new bag of cat food at the moment and when my husband explained this to the owner he gifted us a bag of cat food. I will be forever grateful to him and I won’t be buying my pet products anywhere else here on out.

Lousy selection and pushy and rude, high prices

Very helpful and knowledgeable staff.