Alpine Animal Hospital Issaquah, Washington

179 reviews

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Reviews: Alpine Animal Hospital (Issaquah)

All reviews (179)

Yelp (98)

Google (81)

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Nancy Jacob

2 years ago

The professionals at Alpine are friendly, have always met me on time for my dog's appointment, and are highly competent professionally. I recommend their services!

Kimmy Zent

2 years ago

Worst vet I have ever experienced. By far. My 16 y/o daughter bought her first puppy and called around to find a vet (on her own) to have the first vaccinations. She asked about price and the gal told her that it would be between $150-$200 for the first visit. I called and asked some questions and made sure they could call me for payment and I verified that was the price range. She took her puppy in and the bill was over $350. I paid it. Then they said that she needed to bring the pup in for the follow up booster shots. I SPECIFICALLY ASKED the gal if she needed me to put my CC on file for the next visit and she said “no, the next visit is included in today’s”. So, my daughter brought her puppy in yesterday and she had to call me and say that, upon checkout, they were asking for another $200. I spoke with the lady over the phone and explained that we were both told that this visit was included in the payment at the last visit. She said “I’m sorry for the mistake, but it’s just the exam that was included”. I expressed my frustration, paid it and asked that a manager call me because this was a $200 mistake. Today, rather than call me, the manager chose to simply email me the puppy’s records. She explained in her email that it is unacceptable to engage her staff like I did. I believe that expressing displeasure over a surprise $200’s is not un-heard of. I did not yell or use profanity- just simply stated the actual facts of my conversation with the last person I spoke with. Not only do I feel that they took advantage of a 16 y/o girl, they are not honest and up front about their fees. My recommendation would be find a vet that is transparent and will hold their staff accountable when they misinform clients about price. Money isn’t the issue here, it is the sheer disregard. The manager had no problem just sending me the records and had zero interest in hearing my side of what happened. There wouldn’t be an issue if my daughter and I were informed that there was a charge for the next visit. She saved up her money for this pup and feels mislead. I do as well. I asked plenty of times if there was going to be a charge. They didn’t care what we were told.

Hi Inoue

2 years ago

We have four dogs and always ask Dr. Hardy to examine them whenever they need. She is very responsive and examine the issues in detail.

Molly McDonald

2 years ago

Update: I wish I could write multiple reviews. I cannot express how much I LOVE this team. I had to say goodbye to my little girl 6 months ago and after we said goodbye and she was gone, I had left her with a blanket. These beautiful angels SAVED THE BLANKET FOR SIX MONTHS and returned it to me today when I brought in my other little girl (For an exam, she is doing great!). I am crying, like... UGLY CRYING. There is no other veterinary team like these people. They seriously care so much. I know when I bring my dogs in, they are loved and cared for and everything is going to be okay. Thanks for taking such good care of my babies. ***** They have taken care of my two dogs for years, back when they were an emergency clinic they rescued my older dog from more than one heart failure crash and were able to help keep her alive comfortably until she turned 21 this year, then when her kidneys gave out they were able to help me say goodbye. Love these people. So kind.

Andreia “Andy” Calin

3 years ago

The office staff and Dr Webb showed a great deal of care for our little kitty when we brought her in with a health scare. We decided to transfer both cats from our previous vet to Alpine.

Michelle Dupre

3 years ago

They take great care of my old kitty that has kidney disease and hyperthyroidism. He's on kidney food and meds for his hyperthyroidism and is doing great. One time on a Saturday my husband and I both gave our kitty his meds 15 minutes a part. I called the vet and Sarah his normal vet wasn't working but they assured me he would be ok and to monitor him for any odd behavior. On Monday when Sarah was in the office she called me to make sure our kitty was doing good.

William Wallace

3 years ago

Best care for my pups and easy to work with!

Kurtis Evans

3 years ago

My cat makes the trip to Alpine Animal Hospital every month or two. They take great care of him. I trust the vets with him!

Deana Christensen

3 years ago

We’ve taken our kitties to Alpine Animal Hospital for almost all of their care. Dr, Cotton, Dr. Hardy, and Dr. Webb are all fantastic. They treat their patients (furry and human) with great care. I can’t imagine trusting anyone else.

Lori Delgado

3 years ago

I really enjoy the staff and the availability of appointments and the care they have provided for my little Paisley! I would highly recommend!

Jeff Crow

3 years ago

Been tsking my pets here for over twenty years, excellent care and a wonderful staff

당근케이크

3 years ago

I couldn't find yet, some kind of this hospital where I move to. Trustworthy.

Michelle Modica

3 years ago

The most caring people you could ever meet!!

Joshua Granberg

3 years ago

Took our little rescue dog there that got bit by our bigger dog. The total cost keep on going up in price by the min. Think we walked out by the time it came over $5000. They wanted to do everything they could to drain our bank account. To the point of saying don't you love your dog. So we just oped to have them put a bandage on him till Monday so our normal vet could see him. They glued the bandage on ! In return made it much harder for our normal vet to take off. And she said that that was uncalled for. This place just wants your money. I that they just want profits over heath and quality care for your pets! We drive over to Ellensburg and take the dogs to a live stock vet. Cheaper and a more practical aproch to animal's health.

Megan Henry

3 years ago

Quality care, every time. I cannot recommend the good people of Alpine Animal Hospital highly enough. Whether's it's routine check-ups or emergency surgery, Alpine Animal Hopsital had always provided the very best care for our pets.

Anna Whitfield

3 years ago

Great Vets here. They took great care of my Morkie's ear infection. Very, responsive, best short notice appt availability I could find in Issy/Sammamish area, reasonable costs, friendly staff, safe Covid protocols in place. He's a happy boy again!

Paul Winterstein

3 years ago

Our dear girl Cleo, at age 15, developed a tumor on her spleen last October. With her advanced age and help from the team at Alpine Animal Hospital we chose to manage her pain rather than to operate. Then in late January her time finally ran out. It was an emotional time for my wife and me. Shortly thereafter we received a card with condolences from Dr. Sarah and Dr. Victoria--what a thoughtful gesture! They touched us with their kindness. We know for certain which vet our next dog will go to. Overall, I've been bringing my pets here since the mid-1980's. I can't image trusting their care to anyone else.

Jim Nell

3 years ago

Alpine took care of our anxiety and our beloved pet. We have been clients for 10 years and they have guided through the good times and end of life. They are very special

Tiffy S

3 years ago

We have been visiting from out of town and it looked like my Argo had an infection. I am so glad they were able to get him in on short notice. The professionalism and thoroughness was impeccable. I would feel confident and safe bringing my fur baby in again.

Lance Forcier

3 years ago

I've taken my three successive cats there for over 30 years. My cats always get great Doctors. They were very compassionate while putting my last two cats to sleep and sent sympathy cards. They were very good at testing for problems as the cats became seniors and also counseling me on what to do to help reduce their aging symptoms. I recommend them.

Leslie Lardie

3 years ago

Very professional and loving care for your pets.

Wayne Hogue

4 years ago

Takes great care of my fur baby

Richard Andrews

4 years ago

Practical advice. Well organized. I've had everything from routine Rabies jabs to a terminally ill cat with them and I keep going back. They care. I trust them.

Valerie Barber

4 years ago

I have been taking our dogs here since they were puppies. Always great service & care. I credit them for keeping our now senior dogs healthy & alive.

Stephanie Leilani Wilkin

4 years ago

My family has been bringing our pets here for as long as I remember. At least for 20 years, maybe more. They’re so friendly and compassionate and helpful. And quick! I highly recommend them :)

Siyu Zhu

4 years ago

I called during pandemic to check whether they offer walk-in or emergency care. The receptionist was very polite and warm-hearted. Although they don’t offer ER, she pointed me to Blue Pearl which ended up helping me. She even called several hours later to follow up to see whether my cat got taken care of. I really appreciate her care.

Samantha Klim

4 years ago

Our dog Millie is very anxious and does not do well with new people but the vet staff here has been so gentle and understanding and helps Millie feel more comfortable every time. We appreciate them!

Richard Scott

4 years ago

Called and got a same day appointment. Vet was very friendly and they took great care of my dog, Jack.

Jeanne C.

4 years ago

Called and got an appointment for that evening. Great care, very realistic, options given, no judgement when questions asked about information given. Dr was super gentle and thorough. We will be back.

Eric Scholter

4 years ago

The girls at the front desk are awesome. So helpful.

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Alpine Animal Hospital, Washington, Issaquah

888 NW Sammamish Road

Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 6 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 6 PM

Friday

8 AM - 6 PM

Saturday

8 AM - 6 PM

Sunday

8 AM - 6 PM

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