VCA Murrayhill Veterinary Hospital Beaverton, Washington

Really, really overpriced. Terrible communication. Discussed a plan of care that the vet didn’t stick to and didn’t call me when the decision was made to do something different. Sent my cat home with a cone (much to my surprise) and no one could explain why. Careless and expensive!! I will never return nor would I trust a even goldfish with these people - though I am sure they’d charge a goldmine for a goldfish. I’ve never had such a terrible experience at a vet. Stay far away!

Knowledgeable, willingness to help, professional and kind/respectful. I highly recommend this place, and I trust/value doctor Renee James. Thank you for caring Lucy. Xoxoxox JP

In my opinion not a place for everyone’s busy schedule! You are a number! Care packages cover vaccines, however not much after that with more up sale! I had a funny feeling after first day when I got a coupon I found online and they refused to use it because I bought that “care package”. I do not recall anything on that coupon stating, the care package trumps any discounts. We bought it, however very uneasy as was told prior to appointment yes they would take it knowing was buying the care package. Long story short, newly mandated restrictions, they get your pup/cat from your vehicle. Then take off, asking eta should be about 10 mins or so unless dr has questions! Great sounds good. Dr calls states ready and your family pet will be right out. Called them from car twice while on hold they call me left no message! Confusing right??? Well then here’s where the up sale comes in!!! Really I’m so ticked off being told 30 mins prior my dog be right out, then state up sale again(( 1 hour later)) You have to be stern before they abide. This is frustrating for anyone who is working and many business deals going to have to suffer time and no care to your time. Many vaccines they push, please do research prior, and spayed and neutered not too early as “they” say! Complications for your animal will be what they hope for! It’s a turn and burn operation! Find an old fashion really truly care about animals vet! Not these corporate make money schemes. This is definitely my opinion, however in a short few months, realizing I do not want to further as the package was over $1100 plus other care you need plus if anything happens that’s on you. Buy pet insurance however please read through. Not all are taken care of! High upbeat voice, doesn’t mean customer service or client care!!!

Really wanted to like this place- for us it's conveniently located and the staff is friendly. We first started coming here when we got a puppy last March. Trying to get him neutered was near impossible at the time and we finally got in with them. I asked the cost of the surgery and was told in the ~$200 range. Smash cut later, we had a $1500 bill- he needed blood work, he needed IV, he needed sedatives, he needed this and that- none of which were mentioned ahead of the service. It was my own fault that I didn't decide to attempt to find another provider/clinic- we continued to go there and every single time, an "add on" service or additional vaccine or parasite test was added without my approval. I would always start with a simple request and be given a treatment plan that would exceed what I expected by HUNDREDS. We scheduled grooming, but oh wait- a Bordetella vaccine is needed and a flu vaccine is needed... grooming is no longer $40 but $100. I confirmed the total cost of the most recent grooming services we requested. When we dropped him off, were told the flu vaccine would be required. I don't understand how a vaccine the day of service will prevent anything? If you're one of the many many pet owners who use Chewy for your pet's Rx, they don't partner with them and every time Chewy attempts to request a refill of the heartworm/tick/flea medicine I get an automated email saying they cannot reach VCA, they do not share Rx via the Chewy request system. I am required to request a PAPER rx and mail it through USPS to Chewy. I have confirmed both with VCA and Chewy that this is a VCA red tape and inefficiency. Extremely annoying. I would not recommend this unless money is no object and you don't mind being nickeled and dimed at every turn.

I wanted to think that these people were genuine, but when they kept sending me cryptic e-mails after I unsubscribed myself from any future messages, they proved to be just as inauthentic as most everyone else. UPDATE 0 Stars *I didn't leave a review for you people to pretend that you didn't make a mistake*

The doctors are very nice and caring. However, I can't recommend taking your pet there. I paid $1400 for tests that another vet said were unnecessary.

$400 for a spay. This place is an absolute rip off. Definitely not worth it. If I could have waited I would have. Definitely won't be going back for further appointments.

My daughter and I have been going to Murray Hill for over 6 years. Between us, we have 2 dogs and 5 cats that are seen there. My bulldog has a history of fear aggression from a previous trauma and they are beyond outstanding with her care. The office staff are prompt, friendly and professional and medical staff are truly wonderful. The only thing I really noticed with them now being VCA is this prices have gone up a bit, but that can be said for just about everything now and they will no longer board my bulldog as they are now a “calm” boarding center so she is no longer able to go there which is where she did the best and was boarded since a puppy. For the quality of care and attention they provide for our animals I strongly recommend them. Look into pet insurance if you don’t have it, it really helps so much.

I miss the old Murrayhill Vet before they went corporate with VCA. Their responsiveness has plummeted, their prices have soared and the front desk staff seem overworked. I feel like I've become a number not a client. It makes me sad as I really like the vets, but they are behind a virtual wall now and I don't think that will change culturally post-COVID.

My cat wasn’t feeling well this morning, so I called here to see if they could fit him in earlier than my regular vet who wouldn’t be able see him till next week. By a scheduling miracle they had some time to fit him in, and I was able to drop him off to get checked out 20 minutes later. Kim at the front desk showed such care for my cat and for me, as did Dr. James. I am so grateful to have peace of mind knowing my cat is okay and I’m so excited to have found a vet clinic that shows such care for their patients and owners! Thank you!

Such a great experience with the staff here. They got Miss Brandy in for an appointment under 1hr and treated her with such good love and care. We received a follow up call the next day! The provider was so kind, friendly and informative. I am so thankful for this place. Great staff, care and availability!!

I found a cat and they were the only veterinary office still open and when I called they said if I got there before they closed at 7:00 they could read the chip, but when we got there at 5 minutes after 7:00 the woman said they had locked everything up 10 minutes to 7:00 and the veterinarian had already left so they wouldn't be able to use the chip reader. obviously they were lying if they could have read the chip if I had gotten there at 6:59 however she claims everything was locked up at 10 minutes to 7:00. What kind of veterinarian office cares so little about a lost cat that they can't spend two minutes when clearly they are not ready to leave for the day, it is now 7:15 and they are still inside????

While they have good customer service and are always friendly, be prepared to spend A LOT of money if you go here for care. Take your pet in for a sore toe and they'll find a way to charge you 500 bucks for it. Our pet needed the equivalent of ibuprofen and we were charged $80 for a month supply- come to find out you can get it on walmart pet rx for $10. Do your research.

Love this vet’s office! A bit spendy but great care for our dog. They were compassionate with our cats as well.

This is the first place I brought my dog after adopting her. If I can help it, this is the only clinic I prefer and trust to take care of my girl. Everyone is very friendly, attentive and compassionate. Every time I need to take her in for a visit she is shown so much love and care. The staff here really cares for their patients and it shows. I’ve had experience with multiple doctors on location and I can honestly say that they all show the same about passion for their craft of caring for our loved ones. Highly recommend Murrayhill.

I took my parents dog in for vaccines while they were out of town as a favor to them. This wasn’t their normal vet clinic but I didn’t want to drive to Newberg where they normally go. Next thing I knew I was getting notices from Washington County Animal Control staring that my dog needs to be licensed and they sent me a bill for licensing. When I did not respond, since it wasn’t my dog, I received threats of a $500 fine. I finally had to spend 20-minutes disputing this with Washington County to clear it up. A vet clinic that participates in reporting to county’s is not a clinic I would recommend or ever visit again.

My dogs & I are always teated very well here by Dr.'s & staff. Last year I had to make a very difficult decession for my senior dog and they were very supportive & compassionate.

I have been working with Dr. Zambelli and her team for a few months now. My cat has been on a journey of diagnosing potential issues, getting some dental work and more. It's always so stressful when your pet is going through something like this, not to mention the financial impact. However, the entire staff at VCA has been so phenomenal, things haven't felt nearly as frustrating or stressful as they could have. They have their Covid style drop of system down to a science, and I'm always helped by such friendly staff. Everyone is prompt and eager to help whenever possible and I rest much easier knowing my kitty is in great hands. As for Dr. Zambelli... I will just say that having moved quite a bit, I've been to several different vets. She is by far the best! Not only so kind and friendly, but she takes thorough time to talk through everything and answer multiple questions, making me feel reassured he's in the best hands. I found them on a whim trying to get my cat in at the last minute but could not be more thankful that I did!

We have been taking our fur babes here for a few years now and we won't go anywhere else. The staff and doctors here are what makes the difference. Each time we visit the staff is so compassionate and takes the time to fully explain the treatments and costs required. It's clear they do everything they can to provide the best care for your pet. Recently we dealt with a scary situation and they were so kind and helped us navigate our options. I know that by bringing my pets here we will receive great care from understanding providers. I highly reccomend Murrayhill Vet Clinic!

This Clinic is the best, they really care about your Pet and it shows.

♥️???????? Great staff and follow up. I experienced a staff that had true concern and compassion for my dog Missy. We were transferred to OR and our Maltese at 5 years old was displaying signs of being bratty, lost and confused along with needing shots. Dr. Hardesty and staff gave us the answers and advice we desperately needed to help Missy with her adjustment. ????????

The care and the people are the very best! Everyone is kind and willing to take the time to answer any questions you have. Until I moved my vet was my grandfather, so I had a high bar for my next veterinary hospital and Murrayhill has more than lived up to it!

I have had nothing but amazing experiences with this Vet office. The desk staff is kind and informative. And the care staff made me feel like I had nothing to worry about even during a very stressful time. They gave my dog a calming bandana to help with his anxiety and the Vet helped me out with options to best take care of him and be certain I could afford proper care for him in this emergency situation. I would have to say no matter where you live in the area, it is worth the drive. They truly care about the wellbeing of my fur family.

Dr Zambelli is wonderful !!

I recently had to put my cat Sierra Rose down, that I’ve had the pleasure of having for over 15 years. Not an easy thing to do, wouldn’t wish it on anyone. I was handled with such compassion at this place, it was amazing. From the front desk to the tech to the vet, everyone was so kind. They even have a “comfort room” where you can lay on the floor with your animal and comfort them and spend the last minutes together, it felt like a spa setting and not a cold vet office. I really appreciate this particular VCA and I’m glad I ended up there (I had a $25 first office visit coupon).

Best veterinary experience I’ve ever had! I completely trust my little babies (3 mini schnauzers) with the Techs and Dr. Hardesty!! Hospital is beautiful, everyone is so nice and clearly love animals! Even if I moved farther away I would drive just to keep their care ❤️

I have been taking my puppy to Murrayhill for the past two years and Sophie has always received the best care from all of the staff there. They are very helpful and answer all my questions no matter how minor. They always follow up with a call the next day and bill my pet insurance automatically without my prompting. I have always been more than pleased with each encounter.

I absolutely love Murrayhill vet! They are so kind to my sweet pup Sophie. They work with me financially to make sure I can provide Sophie with all her medical needs. I drive all the way from NE Portland just to see them. Thank you so very much!!

Highly, highly recommend. Zoie and lexi went in for yearly wellness exam. Dr, zawadzky was fantastic with my girls, as always she is the best. Also all techs were superb with the girls, also get 5 stars for their phenominal job with …

Best Veterinary Clinic/Hospital ever. Been going to Murrayhill for almost 25 years years and the only other place I would take my pet if needed is to an emergency Vet. Although I've seen almost all of the vets there and they genuinely …