Wellesley Animal Hospital Richmond, Virginia

Dr. Ernesto, Liz, and the lovely vet tech who helped me during intake were all very knowledgeable and caring. I also really appreciated the follow up I received the day after my appointment to check in on my Guinea pig. I’m new to the area and this is where I will be taking my pets from now on.

The Doctors and Staff are wonderful, they have taken such good care of my dogs, that I would be lost without them. They are always available to ease my worries and to give the very best care to my pets. Thank you to everyone at Wellesley, for everything you do for our family.

The vet techs and vets are caring, patient and gentle with my senior dog. I have taken her to Wellesley Animal since I adopted her almost 11 years ago and they have consistently taken wonderful care of her. No question or concern goes …

I can't thank Dr. Mark enough for returning my call on Christmas Eve and helping me evaluate the significance of a sore I had found that week on Luna's paw. Dr. Mark was patient and professional and was able to provide me with enough feedback to give me peace of mind over the holidays that Luna was "OK". Luna is the third dog I have entrusted to Dr. Mark's and Wellesley's care since 2001!

They were the first Animal Hospital willing to evaluate our rescue kittens left in a box behind our school. No one else in the vicinity would do it the same day as we found them. Wellesley Animal Hospital is dear to my heart and I will stay loyal.

Excellent care and always friendly.

Everyone at Wellesley seems to share that rare quality of being both professional AND friendly. We deal with Avian veterinarians, Dr. “Lucy” and Dr.Ernesto, both of whom seem to particularly care about the comfort level of my birds in their stressful Vet visits.

I have been using Wellsley for the last 7 years and no matter which vet my dogs see I am always very happy with the thoroughness, professionalism and caring of the staff! Thank you all for what you do everyday!

The people there were quick and gave me a good diagnosis and instructions on how to help my axolotl. The vet was very kind and explained everything well, and my axolotl has improved by leaps and bounds since his . The price of the appointment was reasonable as well. Thank you for your help!

The vet techs, front desk, and vet (Lucy haile) we’re all amazing, helpful, and very attentive to little Scotty. A really great team! Thanks guys! Cece + Scotty

Dr Mark and his team have always taken the best care of my pups and genuinely cared! They have made every effort to make our visits as comfortable and as easy as possible, especially with one of my anxious boys.

Always get personal treatment and good explanations. They really care. Dr Alli is new to us and she is great. Very attentive to a medical issue. We’ve been going to Wellesley for almost 14 years now- a long drive for us- there are probably 3 other vets closer to home but Wellesley is like family and they do a great job.

I am new to this area and my not-yet-two year old Scottie, Gracie, had wonderful veterinary care in Roanoke. Before moving I asked her vets for a recommendation when we moved and they gave us Wellesley Veterinary Hospital and the names of Drs. Gottschalk. I contacted them and took her in for a check up and was thrilled to feel at home right away! Gracie was all wags and it was so clear that everyone welcomed her with open arms. I was impressed with the time and attention Kelly gave to my Gracie and feel truly grateful to have found new vets who are personable, knowledgeable, and clearly love their work!! What a warm introduction to what will become a mainstay in keeping Gracie healthy! Thank you, Dr. Kelly Gottschalk and everyone at Wellesley Veterinary Hospital!

Great team of professional and caring people

Dr Lucy and her team saved our pup’s (Enola) life when she got very sick very quickly. Amazing place - so grateful

My daughter's parakeet was injured by a cat and seen by this facility on 11/17/21. This vet charged a 19 year old emotional girl $550 to eventually euthanize her pet bird. I'm truly disgusted with this. You not only quoted her a price of ~$450, but added another ~$100 when she got there. You literally emptied this young girl's bank account. Sadly, I'm sure there are those who will agree with charges like this. In my technical career of over three decades of in-home service calls I've gone above and beyond to have compassion for customers, and completed services for free, or at least heavily discounted, when a situation called for it. The elderly, impoverished, and even those that were simply distraught because of other unexpected life events. I really can't even wrap my mind around this.

They are wonderful, caring and patient! Highly recommend!!

I have a 13 year old cat who is asthmatic and is being treated for a gallstone and liver issues. He was having some respiratory problems and needed to be seen as soon as possible. There were no same-day appointments available, but understanding the seriousness, the receptionist talked to Dr. White who said to bring him in before her first surgery patient arrived. Her technician, Rachel, asked the right questions to summarize my cat's history and current issues. Dr. White did a thorough exam, proposed a range of options and we agreed on next steps. I left with peace of mind, a plan and knew I'd get a follow-up call to see how my cat was doing. I am so grateful to Dr. White and Rachel for helping me, and I am pleased to say that my cat is better.

Came here after adopting a new rabbit to make sure he was healthy and quickly realized the poor guy has earmites! Really kind and knowledgeable staff but if your pet needs meds, see if you can try to order them elsewhere. I checked afterward and paid $90 for meds I could’ve ordered on Chewy for about $56.

From the courteous assistant to Dr. Whites informative phone call this drop-off visit went well...and quickly!

Wellesley fit me and my precious little bunny in when our regular vet was unavailable. Dr. Ernesto and Elaine were very knowledgeable and courteous. I felt that my furbaby was in good hands.

Wellesley Animal Hospital has been my vet for nearly 17 years. I am on my second generation of dogs with them and continue to be pleased.

Everyone is extremely polite, very attentive and caring to my pup, and very knowledgeable and patient with me. The only negative is it is very pricey, but I guess you get what you pay for.

Great care from Dr. Ernesto. The fact the team texted to check up on my pet shows true excellent service

Lovely staff. Educated & helpful professionals diving deeper to fix the root of the issue for our fur babies.

Thank you Heeley, Dr.Lucy, Liz, Dr. Robbins, and absolutely every staff person I’ve encountered at Wellesley Animal Hospital. We were seen within an hour of calling for an emergency visit when my daughter’s girl bunny presented with botfly larvae yesterday morning. Dr. Lucy, and all staff but especially Heeley, were good at explaining everything and calming my panic about sending the bunny into the extraction procedure. We had been there once before and experienced such kindness from the staff; this time we saw all new people but the level of kindness was equally high. Heeley did a perfect job of explaining post-surgery care for our bunny, at discharge. And about our first visit: I was struck by the compassionate care, time and space Dr. Allie Robbins & staff gave my young daughters and I when my daughter’s boy bunny had to be euthanized last month. The room w our name on the door, where we got to say goodbye to him, was such a help while facing that tough decision. Lastly, I’ve had phone interactions with Liz when she assisted me in understanding a billing error, and when she set up a vet visit. I found her to be helpful, friendly and just really nice. I most definitely and emphatically recommend Wellesley Animal Hospital.

The staff was kind and welcoming. The vet took his time answering my questions, explained everything in detail. His assistant was so perfect with my pet rabbit, even after being scratched. I give them my highest recommendation.

I’m terrible with names, but both the vet and the vet tech were great with my beardy Chalmers. But also, very soothing and reassuring for a worried me. Plus they drew a happy lil beardy on her prescription bag. It warmed my heart!

Thank you Dr.Kelly and Dr. Mark for your care and concern for our 3 year old Westie,Gemma. She has had a very rough year feeling sickly and definitely not feeling like “herself”. Thank you for all your time and your expertise figuring out what what is going on with our Westie. All of your input, phone calls and time is definitely making her like a new dog....We appreciate all you do!! I can’t even express how thankful we are for you both.???????? Thank you, HAPPY DOG MOM

I have been thoroughly impressed by experience here. I have a bearded dragon, and they were one of the few vets in my area to service reptiles. They got me in for an appointment very quickly, and were professional, kind and responsive to my questions and concerns. I felt like a valued customer here and that they cared about my pet and his treatment.