Susan M Markel Veterinary Hospital Richmond, Virginia

Best Vet in the city

Kind and compassionate people to work with.

I was really amazed at how quickly I was able to get an appointment for my sick kitty. Getting an appointment for his surgery is a different story. The price for his appointment was a cheaper than the vet I was using.

Always great, attentive, and caring.

Lunch special is the best in town for $5 great quality

Excellent and affordable service, especially if you adopt from the Richmond SPCA.

The best vet service for ALL RESCUE COMPANIONS! HIGHLY RECOMMENDED! 10/11/2021

They're just great forreal. They're awedome!!!

High quality and affordable care in a very nice, clean facility

Help daughter pick up her cat. Friendly staff and good doctors.

Great place to adopt a pet. Separate but onsite pet hospital.

Dr. Haskins and Dr. Ivey are so kind and compassionate, beyond words. The staff are so wonderful, as well. They are all so comforting to both pets and owners. Their love and care of animals surpass everything. They are all about love, care and compassion towards pets and their families. That is their primary concern... certainly not the financial aspect. They are very unselfish.

Great staff!! They really care about pets!!

Just such an excellent opportunity and organization for ones like myself that need and love a pet and reasonable charges. Thank you!

Loving kind very professional most of all animal lovers

The staff is amazing here! They are caring and supportive.

Low budget? Life saver.. ????

Dealing with Susan M Markel is impossible. They don’t have anyone who answer phones or, at the least, calls back sooner than 4 days later. They have made it incredibly difficult to get the proper care for my sweet pup, Turtle. They have told us on multiple occasions that we needed to make an appointment for medication reasons so we’ve made appointments and gotten to the clinic and was told that we didn’t need to be seen. Then when I have needed a refill for her prescription, they say we need to come in and the cycle continued. Our pharmacy can never get our refill requests completed without me or my SO going to the clinic and telling the staff that we need her prescription immediately. Turtle is epileptic and can’t go without medication but even when we have requested a refill with adequate timing, they are unable to give us a prescription. I have finally hit my limit with them and will no longer be taking my pet to them. I’d rather pay the thousands of dollars that an emergency vet would cost than deal with Susan M Markel ever again. I do not recommend unless you have a very low maintenance pet. I’m sad that they are connected to the SPCA because they are a great organization but this clinic needs to be revamped from the ground up.

Today was my first visit to Susan M. Markel Vet Hospital and I must say I was pleasantly pleased. Although I couldn’t meet all of the kind ladies i spoke to in person they were very friendly and professional on the phone as well as when I arrived for my appointment. My kitty “Kenu” had no complaints either!❤️ Thank you ladies for your kindness and professionalism and great customer service!

Prompt and professional...and my dog came out smelling like peanuts!! He loved the treats!

Love this place! They take such good care of our dog.

I do take all my pets here, but I want to specifically address one of my pets that was actually never seen by this clinic. Due to COVID procedures and a typically busy vet schedule, my cat Henry had to be taken to Dogwood vet after we had scheduled an appointment a bit further out with Susan Markel. His previous vet (Mechanicsville) had missed a cancerous tumor during a check up. Unfortunately it was untreatable and Hen had to cross the rainbow bridge, so I alerted Susan Markel that we would not need his appointment any longer. Less than two days later, we had a beautiful signed card from the staff at Susan Markel, despite the fact that they had never seen or met Henry. THAT is exactly the reason why I love this clinic - they have such genuine care and compassion for ALL animals and their owners. THANK YOU for providing us with an amazing experience, time and time again. I hope to be a client for many years.

This is the best affordable vet ever!

I’m glad they’ve made the process of animal care so easy while this pandemic rages on.

Great place , they take good care of our pet's

There are no words to express the loving care my Ms. Chloe has received. Everyone is so caring, GOD bless you all! I see halos around each one of you!

So nice to help the public with low cost animal care.

Great experience! They really care about the animals. Took my cat in and they really helped her.

Their service during the pandemic was very efficient and very easy. Run by nice and caring people.

They are amazing. Nurtured my cat AND microchipped him AND gave him all of his shots for only $120!!! Rox and I will definitely be returning when it's time for his check up!