Fan Veterinary Clinic Richmond, Virginia

They take care of the furry family members!

I've taken all 4 of my fur babies here for the past 8 years. Even though we moved out of The Fan and pass several over vets on the way here, I still bring each pet here routinely. The staff are patient, kind, treat pets & people will respect, and the vets never rush through appointments. They answer all of my questions and are so great with my cats and dogs. If you're looking for a great place to bring your fur babies, regardless of health issue, this is the vet for you!

Wonderful staff. Very warm and helpful. My kittens were not happy about getting their vaccines and chips but everyone was so gentle with them. The DVM was very thorough and friendly and listened and understood everything my gals needed. Highly recommend!

I've been taking my two cats here for a few years now. Always been treated honestly and with care! Highly recommend anyone looking for affordable pet care.

Very helpful and friendly staff

This is the best veterinary clinic in the area that I’ve taken my pet to. They are so sweet and friendly, and really love and care for animals. This is a humble and genuine business, the prices are affordable and they give excellent care. It seems like everyone who works here truly loves what they do. I’m moving within the next year, and one of the biggest drawbacks is having to find a new vet, because now my expectations are so high, and my dog just loves coming here! I can’t emphasize enough how great this place is, but you definitely should visit if you have the chance.

They made us feel so welcome! A huge step up from where I have been going for years for my cat. I highly recommend!!

I've lived in a few cities in the past few years, and not one of the veterinary clinics I've visited has held a candle to Fan Vet. They recognize my dog and remember his name, previous visits, and history, all as soon as we walk in the door. Staff is knowledgeable, friendly, present and professional - and they've taken covid seriously & adjusted their business to provide the same great care while remaining safe and responsible.

Nice staff fast and professional. Thank you

Lovely, caring folks who do a great job looking after our pets' health. Super helpful and down to earth.

This place is awesome! The staff are so friendly and truly care about our pets!

They are very friendly and did a great job.

My cat had a scrap with a neighborhood cat last night, and they were able to fit us in even for our first appointment with them this morning even without records available. Our cat received their next round of vaccines, a feline aids test, and some first aid for the price that one of those items would have cost us at our last vet.

Good staff. Nice to my pet and good customer service

I would never take my cat here again. We have an 8 week kitten, I called to set up an appointment to get his first round of shots and to schedule a later time to get him neutered. The girl on the phone said “we can neuter cats as young as 7 weeks, we just did one now” so I said oh ok and set up the appointment. Upon taking him in, the techs at the desk (two of them) both commented on his age and that he was a baby. I mentioned I thought they needed to be older to neuter, one tech said “it’s good to neuter them this young”. And we left. About 2 hours later they called and said they would not be doing the neutering because he’s too young. When I went in to pick up all I got was “we’re sorry”. I don’t know how you can trust licensed vet techs who dont know the appropriate age an animal needs to be before they are fixed. They used Covid as an excuse as to why they thought that but if your staff isn’t all on the same page how can you expect them to take care of yourself animal? Never heard from the vet, he never spoke to me or apologized. I was told I could wait to speak to him but with a screaming kitten that needed to get home I wasn’t about to do that. These animals are important to us and if your staff can’t be on the same page for something as simple as the appropriate age to neuter a cat, what else aren’t they on the same page on. I will drive 30 minutes to a different vet before I ever go back there again

I would not recommend ever bringing your pet there. My cat had rodent ulcers. I took her here, and they told me a depo shot would fix it. The next week it flared up again. I took her back and they simply gave her another one. I asked them what to do, and they said to wait until it got worse. It flared up again, and I decided to take her to someone else. At this different location, I was told that giving cats these shots when they are young is bad for their health. They then told me of an alternative we could try. The Fan Vet did not tell me about the risks of the shot and did not tell me there was a possible alternative. Do not take your animals to this place if you want quality treatment.

Do yourself a favor and pass on Fan Vet. Pass on their high prices. Pass on them failing to keep your appointment on their books and asking you to reschedule after you've already taken a half day off work. That's the second time they've done that to me. It's definitely the last chance they get.

I began taking my senior cat here after I moved to the area a year ago. Went a few times and was not too happy with the bedside manner and demeanor of the older gentleman vet. Finally due to his age and medical condition my cat stopped eating and it was time to put him to sleep. I made an appointment there and it was the singular worst veterinary experience I've ever had. They made me wait in the lobby for almost 45 mins trying to keep my composure despite having an appointment, while the front desk staff was cutting up and having a grand old time. Then a new vet saw my cat and had to stick him over 8 times in two legs to find a vein to administer the IV. THEN they didn't give him enough medication so they had to scramble and go get a second dose. I also ordered a paw print cast and they never bothered to call and tell me it was ready so almost three weeks later I called and asked where it was " oh it's here whenever you want". Go to pick it up and it's a take and bake that says to bake within 3-4 weeks. Totally horrific experience and they will never see any animal of mine ever again.

Wouldn't go anywhere else. My cat loves them

This was my first visit at the Clinic and I was blown away. The staff and vets were both incredibly friendly and and professional. During my appointment the vet was very informative and answered all my questions. They really know how to handle animals, and you can tell that both vet and staff enjoy the work they do. I highly recommend them especially if you live in the Fan, they're super convenient, depending on where you live you could easy walk around the corner and be there!

You get so much more somewhere else. The only positive here is their customer service. Our female boxer puppy was experiencing some discharge that we had brought to their attention 3 times, only 1 of them did something, often leaving out key information we would have preferred to know ahead of time. Our breaking point was when she developed a fever of 104.7 and wasnt eating. We took her in for a visit and they gave her some fluids and sent us home. Later the same day, her temperature got to 105.1 and ended up in the Vet Hospital. At the vet hospital, they didnt understand why certain tests hadnt been done about her discharge due to the length of time she had had it. They said her fever could have easily come from her discharge as well. All for something we had asked about on multiple occasions over several months, yet no one could properly inform us or take care of our pup. We finally switched to River City Vet and received more care in our first visit than we received from 4-5 visits at Fan Vet for what felt like half the price. Our visits would always cost at least $150+ at Fan Vet, but our first visit at River City was $130, including heart and worm guard and 2 prescriptions. Save yourself money and the headache and just go somewhere else.

Friendly and helpful. No contact appointments work really well

Great pet care at a reasonable price. Both Dr Taylor and Dr Debnath were very helpful and willing to work with my pets' needs.

Have taken my kittens to this clinic twice so far and the procedures have been very swift and timely. Everyone I have interacted with thus far is very kind and informative. I feel very confident that my kids are in the right hands and can trust that they will be taken well care of.

I trust all of my pets with them. It is always easy to schedule appointments and get prescriptions.

We came in just for a basic checkup so that we could get a prescription heartworm preventatives. They pretty much forced us into fecal exams and blood tests and tried to force us into vaccinations when we literally never mentioned that we wanted that at all. Just assumed that we would be okay with it. What should have been maybe a $100 bill for two dogs was more than double that because of all the stuff they forced onto us. They didn’t even ask! They just started doing things and charged us. We didn’t even get a chance to say we didn’t want these services, we had to cut in before they were gonna give our dogs unwanted vaccinations. Never ever going back here again and I would never recommend anyone go here unless they like spending all their money.

The staff at the Fan Veterinary Clinic are really nice and work hard to make my buddy Ace's visit as stress free as possible. He really has hated vet visits in the past but with them he's doing much better and hasn't even needed a muzzle to get his shots. I greatly appreciate them for that and Ace loves the cheese whiz on a stick.

Called for a last minute appointment and they got me in quickly. Staff was extremely kind and professional. I was very stressed out and they did a wonderful job calming me down and not stressing out my cat.

The vets are nice!! My cat is very skiddish and they handled him so well!! I highly recommend.

Receptive, caring, and experienced. My cat has been going to Fan Vet Clinic for years! They've kept good records of her health and get right to the issue. I would recommend to anyone in the Richmond Area.