Broad Street Veterinary Hospital Richmond, Virginia

Broad St vet takes the best care of my two cats and dog. My dog, Polly, is (unfortunately) an all too frequent flyer. We absolutely LOVE Dr Allred who is the kindest, smartest vet I’ve ever had. She is incredibly knowledgeable and thorough in her exams and procedures and l have complete trust in her. The front desk staff is wonderful as are all the techs/assistants I’ve encountered. Highly recommend!

Such an awesome Vet! Scoobydoodle is grateful for your care!

Katie who works at the desk and answers the phone for appointments is the most unprofessional staff member of any veterinary clinic I've ever taken my dogs to. I recently switched from Bon Air Vet to Broad St Vet for the sole purpose of following Dr. Jim Cloman. He was wonderful with the care of my dogs at Bon Air but then later moved to Broad St. It's unfortunate that Katie was so incredibly rude that I canceled my last appointment and will not be returning.

They treated my baby with love, care, & support.

my fiance and I just got a kitten. After a small scare that we absolutely over reacted to, they were quick to get us in when alot of other places are not accepting new patients. They were great with her, and both of the vets that we have met with have been so kind and helpful with choosing the best route for any meds that she needed including giving us home remedies that we could apply to save money on medication. I would recommend Broad Street Vet Hospital to anyone!

I have loved my time with Broad Street Veterinary - They are always quick to help and have been some of the friendliest and nicest people to work with and everyone is always so sweet to my very timid 8lbs Chihuahua.. If I wasn't moving out of town I would never leave them!!

I went with a friend to take her oet ..its very clean and caring veterinary works there..

I'm so grateful for this establishment. They were the only ones that fit me in during a busy schedule for an emergency for my husky boy Jake! They were able to cure my boy's eye (which he could've lost if we would've waited another day)This place is the best hands down. They were very attentive, informative and very friendly. I will definitely keep coming back. Thank you for saving Jake's left eye and for your outstanding services!

Super helpful and sweet to my pet

Dr. Rose is the most caring vet I've ever had. Years ago my dog got out and was hit by a truck. Someone saw it and notified Dr. Rose. He got in his own car, picked her up and took her back to his office for treatment. He contacted me from her name tag. Unfortunately he could not save her but he wrapped her in a pink blanket hiding all her wounds to talk to me.

Never bring your pet here, I told them my dog was shy and to be gentle. Because of covid they would not let me in with her, and 30 minutes later they came out to tell me they had accidentally let another dog in the hall with her at the same time, a Great Dane, and that the Great Dane attacked my dog bit her in the face and that she had to have stitches in her face and an antibiotics for weeks. She still has a scar to this day and is terrified of the vets now. I was just taking in her for a check up!! and I leave with a traumatized, seriously injured, and scarred for life dog. DO NOT TRUST THIS PLACE WITH YOUR PET!

After being a customer for over 5 years I’m saddened to say that I will never return to this vet clinic. I’m disappointed by how they are handling their COVID precautions. They muzzled my dog and pulled him into the clinic from the side door. He has never had any issues prior with any vet visits yet I was told that he needed to be sedated for just an annual exam. He has never seen this dr before (Dr. Coleman) and had never worn a muzzle before (he is only 2 years old). When my husband was called to discuss the fact that our dog would not allow them to examine him, they refused to let him in with our dog and made him feel like he had no other choice but to sedate our dog. Our dog was so sedated that my husband had to carry him from the car to the front door. I’m hoping my dog isn’t traumatized from ever going to the vet again, and I will be seeking care elsewhere. They should alter their COVID precautions to allow one adult owner in with the pet (or even just for extenuating circumstances) as most vet clinics are doing right now so long as you wear a mask. Their precautions are unrealistic long term and hurt the pet’s experience as well as the owner’s.

Great staff with great docs. After arriving, I waited for my appointment almost no time before they took me back. Also, very efficient and compassionate care.

Great staff and wonderful vets!

The staff is super friendly, but that doesn't make up for the general lack of knowledge and blatant oversights. I honestly do not understand how there are so many 4/5 star reviews considering the cost and lack of thoroughness. I spent close to 300$ for my kitten to be misdiagnosed and not treated properly. Upon asking for ringworm treatment I was told to apply Lotrimin (intended for humans) on her. Now I have an aggressive case of ringworm as well, which could have been avoided if they just listened to my concerns sooner. I am very dissappointed and thankful there are much cheaper vet options in the area who give better care. Don't make the same mistake I did by listening to the 4/5 star reviews, you will regret it...(It seems that they are more concerned with splitting the visits up as much as possible so we pay more for examination fees...) I won't be coming back.

Lovely staff, surgery went quicker than expected and was scheduled the same day of his checkup. (Small cat ate a shoelace because, why not?) Vet care is never cheap, but felt like the cost was fair and everything was really well explained.

The staff are very friendly, understanding, supportive, and give our fur babies the best care!

nice people, great care. my dog has no fear of going to this vet...always has her tail wagging going in and coming out! and their COVID protocol is top notch.

Words can not express the gratitude I have for this team, my senior dog is back to waging his tail and being happy. Thank you all.

Very friendly staff, always helpful

Love this place 1st time coming, and very satisfied with all the staff!

Prompt. Professional and easy to work with.

Would rate TEN stars if I could!!! My kitty got in a fight with a stray cat and was bitten resulting in a fever, lethargy and a bad limp. As soon as I called Broad Street Vet, I KNEW I had made the right choice!!! They were able to squeeze me in and help my poor little nugget almost immediately, they were super helpful and informative EVERY step of the way even in this COVID situation, and these were just the sweetest people to work with! These wonderful heroes will be our go-to vet for LIFE after today's experience!!! Thank you BSVH team!!!!! We're so grateful for you!!

Very displeased with the services provided during COVID-19. The vet never came out in person to discuss his charts and they told me I had to pay over the phone before seeing what exactly I was paying for. They said they would send my information along with my pets medical history to the emergency vet and they failed to do so, resulting in the failure of essential treatments. My family has been going here for decades and they did not admit that they made a very big mistake and did not provide any compensation for this mistake. Otherwise this has been a very good clinic to take our pets.

I came to them because of Tiffany. Anywhere she works i will go. I trust her with my pets more than anyone. Today they took care of my cat Baby Lion and he is at home happy as can be.

I'm so thankful I was able to find Broad Street Vet! Just moved to the area a couple months ago and our pup wasn't feeling great this past weekend. I was able to make a last second appointment on Saturday at 9am, fill out their client/patient info online, and arrive at the vet for an 11am visit. The entire team there was so sweet and reassuring, especially since this was my first time dealing with a vet visit (4 month old puppy). Dr. Allred took a look at our pup, ran a few tests, and was able to prescribe a treatment plan in the span of ~45 minutes, all while following safe COVID protocols (curbside pickup and speaking over the phone). Will definitely keep bringing Rosie back here! Thank you everyone!

I recommend more animals to go there.

They're always helpful, caring and professional.

Since recommended by a friend (thanks, Sully!), we have been taking our pup, Jewel here for the past few years, both for grooming and check up. The staff are professional and caring. You can tell they have a heart for animals. I also appreciates the character of the staff that comes with having confidence in their services.

My pets have been patients for 25 years. They give an exceptional level of veterinary care.