PetSmart Mechanicsville, Virginia

After a rotator cuff repair, I was not able to lift the 41lbs bag of dog food. I love the curbside service paired with the app telling Pestsmart I was there. They brought it out to me and placed it on the passenger side seat of my truck.

I don’t go out of my way to post reviews, but the girl that took care of Gracie did an amazing job. I’ve never had a bad experience with her or my boy when I took him as a puppy. I’ve dealt with 5 of the staff working at the salon and I’m embarrassed because I can’t remember their names, but they do an amazing job every time!!! Thank you guys so much for amazing work!

Ketchups first time at pet smart and first time at the groomers. He did surprisingly well. He’s a skirmish little/big guy and can sometimes get overwhelmed by his anxiety to the point where he lose all sense of commands. The ladies in the grooming salon were so understanding especially since I showed up the day before my actual appointment. They took me anyways! He’s a lover and loves to be loved. They exceeded my expectations. Especially since it’s a first on all points for both of us. Thank you sooooo much for being understanding and tending to my big guy.

They always have my dog’s dry food. My dog is diabetic and needs a special dry food.

Friendly and helpful staff. Answered all of my questions. Clean store as well.

This trip was for Christmas shopping for the kids setting up a new freshwater aquarium. Always pleased with the staff and location of this petsmart. Only wish they sold saltwater fish and supplies for our main tank as it would save a drive to short pump petco.

Always a pleasure, people are always very nice and try and help anyway they can!

I went because our pets are on the Wellness Plan and the Banfield closest to us had closed. When I got there to drop off my pets before the store opened, everyone was hard at work, preparing the store for a new day.

Great selection, cute animals and good prices.

Poor selection of products. Will shop elsewhere.

Hard to get staffs attention for questions But they are helpful and friendly when you do.

I've been in several not much different but I have to say the staff here are extremely friendly and willing to help this will be my new store permanently

PetSmart is always my fav place to buy some fish and feed for them .

Associate was very helpful, replaced an out of stock online order item with a nicer item without question. Helpful, friendly and speedy service!

Great place for my dog and I to go shopping. We bought toys and food.

Great service and inventory, I have 27 pets to care for so PetSmart is my main supplier and they have never let me down. Thank you so much PetSmart!

Redoing fish tank so kinda pricey but for everything I needed to make my fishtank pop this time :)

Our Shih Tzu is a patient at Banfield and they always take great care of him. The stor itself has a great selection of food and products for a lot of your pets needs

The customer service was excellent. Very kind and understanding. Will definitely go back

Kind,helpful and courteous sales associates

Very helpful. They helped me find exactly what I needed and told me if my dog does not like the food bring it back with the receipt

Staff are always willing to help.

Very helpful and friendly service. Excellent customer service throughout my first visit! Thank you very much!

Had what I was looking for so that's a plus. One check-out open and backed up but another opened within 5 minutes.

Very nice, clean, neat, store!

Excellent customer service! Excellent pet grooming as well! She explained to me about the charges and discounts. She called to let me know how my Cooper was doing and was patient with him as well! She went above and beyond! I will definitely return with him! Thank you so much!

Very friendly and knowledgeable staff. Good pricing on many of their products. Good supply of pets. Clean and organized. Would definitely recommend and will be going back.

Always find my pets needs here. Good service and well maintained

Nice and friendly staff.. clean store.. Hermit Crabs need a cover with proper humidity

These folks are just as talented as "fancier" groomers with higher prices and longer wait times. The staff are super friendly, and my dog loves going. Mikayla and Hayley are particularly great! Worth getting the Top Dog Plus package if you're nervous about trimming nails or hate brushing teeth; we always do.