103 reviews
All reviews (103)
Yelp (13)
Google (90)
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Jerri Jackson
2 years ago
I left Banfield and decided to take my puppy to St. Francis Animal Hospital and I'm so glad I did. The communication and customer service were first and foremost the things I admired and noticed. It only got better afterwards because the …
D.R. Boyd
2 years ago
This clinic strives for perfection when it comes to your pets health & well being. Our vet of choice in the Fredericksburg area. Super clean modern facility . With the latest in diagnostic equipment.
Amberlee Gonier
3 years ago
My first experience at St Francis AH was wonderful! The staff are all extremely welcoming and they treated my fur baby with a lot of care and love as well as took their time getting to know her and her medical needs. I completely appreciated their kindness and professionalism towards me and my kittie. Just on a first hand experience, I would definitely recommend this animal hospital:)
Corbin Moore
3 years ago
These guys were awesome. I just moved from Northern VA and needed a new vet. I found the best one here. They’re extremely thorough, provided some alternatives I’d never been told before, and they did some awesome things to help that I’ve never been offered. The bill was also half of what I’m used to paying up north. I have a happy pup so thank you!
Emily Tronetti
3 years ago
As a Fear Free certified animal trainer, it can be challenging for me to find a vet hospital I trust. So, I'm very grateful I found St. Francis Animal Hospital not long after we moved here! I especially appreciate their patience and compassion and how they strive to make the experience as fear free as possible for our pets. For example, I was just in yesterday with my sensitive dog, Aela, to get stitches removed. The technician (Andi, I believe) who removed her stitches was so patient and kind. We look forward to continuing to bring our pets here!
Angie Lima
3 years ago
Took my girl in to have her upset stomach evaluated. Everyone we encountered provided excellent service. Our great experience began with the front office staff who were really friendly and helpful (over the phone and in person), then was followed by the tech and the vet who made my girl feel comfortable from the moment they greeted us outside their facility.
Cheryl Ratcliffe
3 years ago
They really explained everything good to me. I immediately started seeing Kirby improving the very first day
M. AUSTIN
3 years ago
We have been using a particular vet clinic for 11 years now, but when our favorite vet, Dr. Metzger, moved to Saint Francis, we decided to follow her there. She is amazing and now we have a new place to take our boy. We were so happy to see such a well run clinic, friendly techs, and thorough follow up. Our previous clinic never checked up on our dog the day after a wellness visit. St Francis did just that! I was very surprised and pleased. We have already referred our daughter there. As a side note, the vaccination prices were slightly higher that our previous clinic. However, with the curbside service, the efficiency was unmatched. Looking forward to many more years of great service!
Shea Heidecke
3 years ago
I had just moved here from Ohio and was looking for a trustworthy vet to take my three chihuahuas to. Let me just say, I was incredibly impressed with St. Francis and can confidently say that I’ve found a good vet for my three girls. The whole staff was kind, super professional, and very honest. They tell you straight to the point what you need, and what you don’t need. They were super helpful in every area too! I can tell that they all genuinely care about the profession they are in. Thank you, St. Francis Animal Hospital staff for being so great! Five stars!
Lindsey
3 years ago
They take such excellent care of my Irish setter! Service is very timely and efficient, everyone is very kind and helpful. No one makes you feel rushed, they address everything!
Domonic Ferrier
3 years ago
Great service, and you can tell that they really care about the animals as if they were their own! Thank you everyone for working around my schedule and taking care of Kilo!
Jacoby Bernard
3 years ago
Took our pup in for routine check up and rabies shot. They were awesome answered all of our questions and concerns. We are definitely going to continue using them for all our pet needs.
Lisa Elgeti
3 years ago
Absolutely WONDERFUL! Our dog exhibited blood in her urine (suspected UTI) and even though I had never been here before and they were booked for the day, they went ABOVE AND BEYOND to work my dog in to their busy schedule. Our regular vet (Leavells) was also booked but could not be bothered to see our dog and did not make ANY effort to work her in. Because St. Francis did treat her, not only have they made a new client and excellent reviews via Facebook and word of mouth, they also have shown me that they truly put their animals and client first, providing top quality care.
Rafael Ortiz
3 years ago
I cannot recommend this hospital enough! Dr. González is amazing in every way. Her attention to detail, care, empathy, and obvious love for her profession make her a TOP 1% Vet!!! The staff and ancillary team also deserve high praise as they together run a tight ship with love and care!!!
Andrew Gifford
4 years ago
Been taking our pups here their whole lives, friendly staff, easily get appointments, knowledgeable, and they care about your pet. Its a sad story but when we had to say goodbye to our family member of 15 years, even after he was gone, we saw a staff member in the back giving him kisses and trying to comfort him even after he was gone, being so gentle with him even though they thought no one could see them, they care about your family pets, they really do. Great location as well.
Amy Ferris
4 years ago
My Great Dane, Nala, was having some complications from a recent surgery she had.(Not at St. Francis) I called St. Francis Animal Hospital (our normal vet) and they provided excellent care from getting us in immediately, to the curbside service, (protocol for the COVID19) to providing me with everything I need to ensure Nala makes a full recovery. The staff, from the receptionists, medical assistants to the doctor were all hands on and quick to get Nala in and out. I Thank each of you for the job you do to ensure our fur babies are taken care of and stay safe.
Wolfsatz
4 years ago
A year waited... and still cannot make it right. We 'were' very happy with St. Francis when Dr. McAuliff was there; nothing to complaint with his services; knowledgeable, passionate about animals, kind and not looking to get every $$$ out of your wallet into his. However, since Dr. McAuliff left, this practice should not be able to use Saint Francis as their name as the practice does not share his principles at all. We have multiple pets.. cats and dogs; and the bad experience was not a single one.. but many one after another. One of our cats has had asthma since a kitty; and the very reason why we've left a different practice to arrive to Saint Francis was because some practices want to force you to get a lot of 'lab work' when it is not needed with the claim that they need to make sure of X in order to refill medications. This never happened before with Dr. McAuliff, yet on a couple of occasions they force lab work when it was not needed in order to refill out cats meds. We did it for one year, but the next year when we challenge the reasoning and did not agree with the lab work, they refused to send the order for refill. Strike number 1. This is the only practice that we've been, that they need to take two of our cats behind in order to administer a shot; on both occasions both cats were meowing in a very excited and uncomfortable way. Again, this never happened with Dr. McAuliff. Why the need to take the cats away from the examination room? Would never understand this for a common shot. Strike 2. That's when we decided to take our pets to a different practice. On the new practice, they asked for the records of all our pets only to have received incomplete records of them. One of the records dates only to 2013; when they just did a full examination for international travel in 2018 with shots. Strike 3. You will be happy with the new St. Francis as long as you are opening your wallet and don't ask questions about not needed procedures.
Delores Price
4 years ago
I have taken my pets to St. Francis for years and will continue . Great Doctors and employees. Dr. Jody took care of my pet yesterday and she was great.
Kalah Givens
4 years ago
I absolutely love being able to leave such a great Review! During such a difficult time for all of us this staff is still very genuine, friendly and professional. I brought Chance in today for a hurt leg; although I couldn’t be with him physically I knew he was okay when Nicole came outside and treated him as though he were her own. His Doctor, Jeremee Lewis, was so polite and explained everything thoroughly. He talked with me about a plan for Chance without pushing $URGERY like many places do. I absolutely am excited to continue Chancellors health life with them! Did I mention I called last minute and they were able to get me in the very next day!? So great!
Kimberly Lowe
4 years ago
St. Francis Animal Hospital is the best! I have taken 3 of my pets here for many years and I highly recommend them. The staff is very friendly and caring and the doctors are wonderful.
Laina L
4 years ago
Angels. They are so loving to my dog Una which is my baby. She was bit by a copperhead over the summer and they took such good care of her, she made a full recovery with some scaring ????????❤️ Grateful for this vet.
Laura De La Cruz
4 years ago
This is one of the best animal hospitals in the area. This is one of few vets that I've been to where I feel like I'm being listened to and that my thoughts/concerns are valuable and noted. I've been to a couple vets in the past and some of them lack basic customer service/hospitality manners, or they seem to be inattentive or are rushing to get you out of there. The front desk people are the nicest of all, and have always made me and my wiener dog feel welcome. Whenever the assistants need to take my dog, I feel good trusting them. Last time, my dog was unable to get a certain test carried out because she was making it difficult for some reason - and they had the courtesy to let me know that they ended up not doing it so I appreciated that and the fact that they weren't going to put my dog through more unnecessary stress! The most important thing is they are honest about their procedures and tests when needing to be carried out and won't force you or guilt you into paying for anything unnecessary. It is good to feel like you're in control of your pet's health. Dr. Metzger, who has recently worked with my baby girl after diagnosing her with an underactive thyroid, is very communicative and polite. I really appreciate this animal hospital. If you're considering vets in the area, I would 100% recommend this one. They are one of the only two AAHA certified (meeting high standards) in the area and I've never had any bad or sour experience with them. They get an A+ in my book. :)
Laura Jones
4 years ago
I want to thank all the great people at St Francis Animal Hospital. Everyone was so friendly and they were so gentle with my kitten. The Vet tech and the Veterinarian were wonderful. They took the time to make sure I understood what they were doing and the plan they had of keeping her healthy. I found my cats a home for all their health needs. Thank you so much.
Paula Ahmad
4 years ago
St Francis Animal Hospital staff has a un measurable amount of sympathy and remorse during a stressful & life altering moment. My neighbor had called me this morning in a frantic due to her sweet dog jemma not doing well. I proceeded to go check on her and immediately, I soon knew we needed to get her some where and quick. With my backing in veterinary medicine I understand how difficult it can be in primary medicine to fit in an emergency, especially if it's not a known patient. We found our self's calling almost all the primary clinics in the area. Either they were in surgery or double booked , which is totally understandable. The unfortunate part of this morning was that the local veterinary emergency clinic did not open until 3pm. We could of drove to Manassas or richmond but my thought was Jemma wouldnt have made it. I briefly worked at St. Francis and enjoyed the staff and the work family they created. It was unfortunate, but I left veterinary medicine all together. Today I found myself humbled and grateful. It made me think of how difficult & challenging but rewarding the field is. St Francis has a awesome team! On behalf of my neighbor and my self thank you! Thank you to Hailey ,colleen & Dr .Lewis. Thank you for seeing sweet jemma♡????
Puppy Lover
4 years ago
I've always found them to be professional and kind. They take their time out of their busy schedules to check every pet carefully, and they've treated my dog like he was their own.
Rafael Ortiz
4 years ago
Dr. Madelyn González and her amazing team have taken excellent care of our dogs. I drove from Baltimore and will do it again! There are plenty of Vets out there, the difference in the office is the level of care and love!
René Anderson Team
4 years ago
My favorite vet of all time ~ Dr. Metzger gets to see all my foster and personal fur-babies who have medical issues. She's extremely responsive and it doesn't take days to get an answer back, she never gives up, is extremely knowledgeable, and has a genuine love for animals that comes across in her voice.
Suzanne Thompson
4 years ago
Not the service it use to have! Went for an appointment a week ago,was told the doctor would call me back ,with blood work and exam findings ! Well it has been a week and ,the doctor has not called me back yet ! With the exam report! Had to call my self for blood work 3 times! Not directly spoke to the doctor! Then spoke to the office manager. She said she would take care of this ! Well as I said it has been a week! There are many good vet in this area! The worse part I left working for them a month ago to retire! After working there 19 years ! Not the first time I have been pushed aside as a client there!
JC Souders
5 years ago
I had to get my cat into the vet quickly while exterminators were dealing with my Apartment. Fluffy Butt was in great hands with these folks.
Karen Kennedy
5 years ago
The best Boarding kennel for dogs & other animals in Fredericksburg. I am willing to drive from Richmond to St. Francis for my dog to board with St. Francis Animal Hospital. Karen.
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Business Hours
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 3 PM
Sunday
Closed
Popular Hours
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