PETCARE Animal Hospital South Jordan, Utah

We have seen both drs over the last fewbyears for both our dogs regular visit and shots and we love it here. The staff is always nice and I love the text reminders and communication.

Good people at the front desk along with an outstanding service.

Very caring and knowledgeable staff. I wouldn't take my dogs anywhere else.

Took my pup in to get an eye mass removed. Staff from the first appointment has been great and helpful. Prices were fair and honest.

I love taking my dogs here. Just took my dachshund there. They took care of her in the best way.

Great service, no wait, affordable prices and appreciated the weekend availability! Glad we came across this spot when we needed an urgent appointment on a Sunday

Petcare Animal Hospital has been providing excellent care for our numerous pets for many years. Veterinarians and staff have always been kind, helpful and knowledgeable.

Nice to have a vet so close. Only needed them for emergencies so far, so I can't speak to their normal services.

I love Petcare! They are so wonderful with my baby and make us both feel comfortable! I love their texting/phone reminder system as well as their organized emails that save all my documents. There is typically a wait to get into the get BUT it’s 100% worth it when you get great service.

amazing people! Took such good care of my dog and there so clean ! 10/10 would recommend this place for your pets

This animal hospital is fantastic. We never have to wait very long, staff is friendly and everyone is very patient with our crazy dog.

Took my dog here for his first vet visit after moving to the area. The staff was awesome, very attentive, and made us feel heard in the concerns that brought us in. The prices were very reasonable and they were kind and slow with our nervous pet.

Petcare animal hospital has the worst customer service I have ever experienced. Disgruntled employees with horrible attitudes that openly argue with clients and even roll their eyes in disagreement. Prescriptions for my pet have been completely “misplaced”(lost), both type and quantity erroneously filled and controlled medication NOT witnessed, filled by the doctor or recorded for protection. If a patient complains or suggests such as I just have , they are refused future services and told not to return. Despite the incompetency and unprofessional attitude, I have never received an apology from the front desk reception. It is not uncommon to enter with front desk empty and wait 5 plus minutes to be helped. Employees also ignore patients while on their personal phones and having conversations with each other. The hospital is employee(s) owned and airing your grievances will not improve anything. The negativity can be felt as soon as you walk in . They are also “always hiring” due to constant turn over. Petcare is not a happy or caring clinic despite their motto of your pet being treated like family. Dr. Matheson is an “Old school” practitioner who relies solely on expensive procedures and costly medications. He does not appear empathetic or caring in any way. I will recognize the few who make the hospital bearable .. Becca (front desk), Elizabeth(nurse) and Dr. Emsch are the few who seem to honestly enjoy being there and genuinely care about your pet’s well being. The facility is also clean and open 7 days a week. My suggestion is to do your pet and yourself a big favor and steer clear of Petcare Animal Hospital ????

My pup’s eye got scratched by another dog, took him into Petcare Animal Hospital the next day and they took care of my pup. Thank you.

The customer service was really poor they say they’re open on Sunday but that’s only by appointment they are not at emergency vet receptionist really rude I would not recommend this place.

I really appreciate these guys a lot. Our pet was in a lot of pain and was passing away from old age. We were new patients and our usual vet was closed on the weekend so Petcare really didn't need to go out of their way to help us but they did. Even though they were really booked they took pity and were willing to fit us in that day to have her put down so she wasn't in pain anymore. The staff and vet were so nice and handled such a tender situation with kindness and understanding. Thank you for helping out little kitty angel find her peace.

Friendly and helpful vet nurses / technicals. No stress at all even for a late appointment.

I was very impressed with this veterinary clinic clinic I will be going there again.

I was VERY happy with my experience at Petcare! They worked me in when our old vet couldn't be bothered. So grateful. My new go to vet for everything

These nurses always do a great job.

I called just now trying to make an appointment. The staff who answered the phone didn't even let me finish my sentence. He cut me off right in the middle while I was telling him my cat's current situation. All I got is a cold " we are fully booked" and a not so sorry "sorry". I personally won't trust a vet that does't have empathy nor the basic manner. Therefore, I don't recommend this animal hospital.

They got me and my cat in for a same day emergency. The staff from beginning to end was so kind, helped explain procedures and cost, and treated my cat and I with love and respect. They made a hard situation sting a little less. Thank you for your caring compassion Dr. Emch and team

Staff are friendly & professional. Took great care of my cat!

Moved to this vet little over a year ago for my two cattle-dogs after bad experiences with my old Vet. It’s hard to find good service and somebody you can trust with your animals. They helped us understand issues the we have been concerned about that other vets we saw could not figure out our concerns or able to explain specific questions or maybe they did not want to take the time. The Vet did a good job cleaning her teeth and removing a cancerous tumor on the (14 yrs.) back leg. Helped figure out our Blue Healers (6 yrs.) skin issues and he responded well to the staff, generally he doesn’t! Staff is nice and overall I recommend. Hope this helps somebody!

Took care of my Pork Chop and that's all that matters to me.

Wonderful staff! So patient and kind.

I sincerely want to thank PetCare animal Hospital for caring about our cat. We have an outdoor cat who had not eaten in three days and he could only lick the juice from the canned food and so we knew something was extremely wrong. He had a lump under his jaw and was unable to eat and I had called every veterinary place from Utah county to Salt Lake County and everyone kept telling me they were booked even though I told them my cat had not eaten in four days they acted like they really didn’t care. When I found this Petcare animal Hospital in South Jordan and spoke to the receptionist about my cat not eating for days they immediately told us to bring him in at 3 PM that day (do other veterinarians not care about their customers animals or keep at least one or two openings blocked out in case of emergencies?). I want to give a very big thank you to PetCare Animal Hospital from some stressed out animal owners who love their cat and were very concerned for our cat and when no other veterinary place cared...pet animal hospital did. Thank You so very much! You have just earned a customer for life!

All 3 of my pups are patients here! The staff and doctors always take very good care of my pups and keep them very safe. I would definitely recommend.

Although my 8.5+ pound, one year old cat couldn't really be diagnosed with a specific problem. Labs testing revealed an elevated WBC. She had an elevated temp, was losing weight and hair. And she was vomiting clear bile. The vet diagnosed the GI concerns with an appetite stimulator and antibiotic. Total fee $402. Within a few days she was fit again. The busy staff were pleasant and accomodating. The exam room were clean with no noticeable orders. I would recommend Petcare Animal Hospital.

Always so nice, supportive and helpful. Thank you for your ongoing service.