A Fur Affair Pet Salon Salt Lake City, Utah

I love this place. They take care of my dogs.

Very friendly! Both to pets and humans.

Rhonda saw my 6 month old miniature schnauzer for the first time. He had only been able to get puppy trims at PetSmart because he was afraid of the clippers. She took her time with him and he was able to get his first official big boy haircut. He had a really good experience there. I would highly recommend this place. Definitely going back.

Love this place treat my fur baby like their own

This place is a JOKE no sense of time! The place looked a mess when I came in after 4 hours of no contact! I got attitude from the groomer for simply expecting a little common courtesy. Don't go here there are plenty of more professional establishments out there.

They had my dog for 5 hours and when I got there she had only been bathed and couldn't use her right leg. They didn't apologize or call to see if she was OK after hurting her. Worst experience ever. Do not take your dogs here.

Very polite take Very good care of my dog ????

I have been a regular here for a few years now, they do a great job on my cat, but twice now they have raised the price on me without telling me beforehand. This last time I decided I won't use them again because the price was so high, and was a complete surprise at pick-up.

My dog was terrified, especially since we was born right before the pandemic hit and it was her first time. They never called to let me know that she was being difficult, but instead tied multiple leashes around her snoot saying she was a "bad dog" and they wouldn't service her again, which I had no intention of letting them do anyway. I'm sure they're great for dogs used to new people and grooming, but awful for anxious fur babies

I had a standing appointment for four months and arrived on time only to be told that the groomer is sick. A phone call before I left home would have totally saved this situation. I won’t be back to this flaky outfit. Apparently business is so great they don’t need to practice any customer service skills.

They where extremely rude, when we went to pick our dogs up they where still wet and they had only trimmed half of their nails. We will not be going back.

Our dog loves his spa day! All staff has been great when dealing with us and Barney seems to have no problems with going right in and wait his turn! We couldn’t be happier.

Everyone was so nice, and my baby boy came home looking so good!! I love that they do a cute progress report too it’s too cute! Thank you Josh for cleaning up my handsome little pup :)

A Fur Affair is great! I took my dog there as a puppy and she has done really well. At first she was skiddish, but my dog likes the employee that works with her each time and now she goes without issue (usually). The employees are kind and they always do a great job! It's clean as well, I always see someone sweeping or tidying up when I go in. The price is fair and that's another reason I continue to bring my dog.

Horrific!! Basically paid 58$ for my dog to be in a crate for three hours. I finally just went in to pick him up and he looked like he had his nails trimmed and bathed. Never again

Great place for taking pets for a wash. First time for my dog, they did a great job for a scared dog.

They told me they cleaned my dogs teeth. When I took him to a Vetrinarian because he continued to have problems, they told me his teeth had never been cleaned. And when we were paying - the owner said to give us ten dollars off. The girl had already checked us out so they said. "Oh next time you come back we will give it to you" Bad business. We have never been back and after reading the owners answers to people, we never will be.

Bad customer service. Our dog is usually there for up to 5 hours. Ceasar is defensive, condescending, and unprofessional. We called to relay we were unhappy and the owner called back and was super defensive and unapologetic. Our dog hates going there because it’s like a jail. Please don’t do as we did, go somewhere else with your dog and money.

This place can not be animal friendly. I took my little girl in for a 2:30 appointment. This would be her first visit here. We were told she would be done by 5 that's 2.5 hrs for a 13 lb shorki. At 5:00 pm my wife is told it'll be another 45 minutes. 3.5 hours is rediculius for grooming. Overbooking is not healthy for any furry baby. Let's stress out our animals because they are not scheduling properly. Animals in a strange environment surrounded by incompetent strangers who undoubtedly don't care about the stress they are causing by overbooking. They keep the doors locked until you pay. You don't get to see your pet and the grooming job they've done until you have paid. Asked for a bear face cut and got nothing close. Total incompetence. When you complain they just turn around and go back inside locking the door on you. I will let all my furry family's and friends know not to recommend or use this place. Will also be calling the better business bureau, health dept. and any animal related service to report them.

I've seen some bad reviews but I took my little Dexter in to Ashlie and she did a fabulous job! He has health issues and she took good care of him.

They shave my yorkie from head to toes. They did not leave her cute little mustache and beard. They nicked her forehead. Left long peices of hair. I would not recommend them

Cancelled my appointment one hour before it was scheduled because of my dog's breed. She's a chow mix and they said they don't have the equipment to groom her properly. Then her breed shouldn't be available or I should have been told the day before when my appointment was confirmed

Love all the groomers quality and great color.

My dog was hurt so bad that she is not alive she died at 3yrs old

Groomers took great care of my 12 year old dog. He was licking them and nuzzling their hands. He is usually quite shy, and growls and new people. Prices are good! Before cut photo.

Worst. Do not take your pets here.

We took our sweet very very difficult 17 yr old, completely blind shih tzu for the first time today. Most groomers give up on her and don't finish the job while charging an arm and a leg. We are beyond happy with the job done Best part is that our baby came home happy!

We wanted to look for a new groomer near our new home, a permanent groomer that we could take our baby to. We have a Miniature Schnauzer, he’s the most playful and lovable puppy ever. His last grooming was in November, so it hadn’t been that long. But we wanted him to get trimmed up and cleaned up. We called here and were so excited to know they had an opening for the same day. My husband dropped off my baby, when he picked him up, apparently he had been done for a while but they forgot to call us. He sent me a picture and I cried. My baby was completely bald! Like no hair was even tried to be shaped. He’s been completely down, refuses to let us touch him now and doesn’t stop shaking. I’m not sure what happened there, I hate that my baby doesn’t even look or act like himself now. I would love to be able to post a pic of before and after because everyone needs to stay away from this place. He has nicks and cuts on his legs, ears, and private areas. Oh also they were gonna charge us only $47, they said if he is too matted it’ll be $20 more. We were charged $80 when my baby wasn’t even that matted. I am still so shocked this happened. Never again, I rather make the 40 minute drive to our other groomer instead of these guys. NEVER AGAIN! Called them to ask what happened, spoke to the manager she changed her story a couple times, first claimed my dog was extremely matted that’s why he was hurt everywhere, Next she said we requested to shave him, false that not once Happened. Wish I could post pictures to show the before and after, I do have those pics up on Yelp.

These guys will do an express appointment for a small fee and I can drop her off and pick her up without having her kenneled or spending anymore than the absolute necessary time away from home. After a bad experience, that ended in emergency surgery for my dog, with another groomer, this service, along with how kind everyone is there, has really helped ease my anxiety about getting my dog groomed!

Took my dog in to get groomed. They did a great job with Roxy my girl. She is now acting like a puppy once brought home she is 12 yrs old. Thank you.