Lone Peak Veterinary Hospital Draper, Utah

Very efficient and good to our dogs.

After spending $325, I get home and find out I’ve been given whole pills but prescribed to give my dog half of a pill. After many frustrating attempts to spilt the pills myself with a knife I call back in. They tell me I can come back in or go buy a pill splitter from a pharmacy. So I have to drive all the way back in for them to do something they should have taken care of for me in the first place. Wasted half a day. Poor service to prescribe a half pill and expect customer to deal with a whole pill. They have the equipment, they ought to provide that for their customers!

These guys helped us prolong our pets life. They diagnosed our aging dog diabetic and now that we are providing him insulin he is returning back to his old energetic self. I can recommend them for their professionalism and experience.

We have had a wonderful experience with Lone Peak Animal Hospital. The staff is considerate, compassionate, responsive, kind, knowledgeable, and professional. We moved to the area when my dog was 12 years old. The staff at Lone Peak helped us take care of her health needs as she aged. Every person has different priorities when it comes to healthcare for their pets. Some people want to take every possible to keep their pets alive including chemotherapy, and extensive operations. Other pet owners want to keep their pets healthy and comfortable but don't want to takes steps to try more invasive and expensive interventions. Whenever we came to a decision point, the Lone Peak vets gave us all the options and asked us what kind of option of care felt best for us without judgement or pressure. The vets always listen to my priorities and values and supported them. Because of this, I deeply trust the staff at Lone Peak. We had to put our beloved Lucy down at 15 years of age, right before Christmas and all of the staff that we worked with throughout the process- the person who scheduled the appointment, the office worker who helped us back to the room and helped us settle our bill, the vet tech who walked us through the process, and the vet all treated us with compassion, dignity and care. They made an incredibly sad and hard experience go as well as it could have gone. A week after her passing we received a bereavement card in the mail from the Lone Peak Animal Hospital. I was so touched to that twenty staff members took the time to sign the card. I would highly recommend this vet office. With their kindness, compassion, and trustworthy practices, they have gained my loyalty.

Very friendly and knowledgeable staff

Very nice and helpful staff. They were also able to get my puppies in faster than any other vet places closer to us so we'll keep making the trip. The doctor is amazing, listens to our concerns, takes the time to check my puppies, and gives us good recommendations. She also spends some good time with them instead of rushing. My pups get lots of luvs during their appointments.

Physicians and staff are exceedingly compassionate and have never tried to upsell services to me. They show respect to the their clients and their financial limits, which I've sometimes found to be lacking in other medical practices.

They are super pro here, the best of all that I've experienced over the years with my puppies

These guys were great to work with, thank you so much!

Lone Peak is probably the best vet we've been to! They are so attentive and always willing to answer our questions over the phone and during appointments, no matter how stupid they are. As first time pet owners, we have a lot of questions if we see even a slight symptom of something, so we definitely appreciate it. The vet techs are so nice to our cats as well. During our last appointment to get updated shots, the vet made sure that our cats were comfortable before starting anything. Really made us and the kitties feel important.

I have been taking my puppy here for almost a year. We have had regular shots/wellness checks, Spay surgery as well as some scary sicknesses/infections/surgery. Everyone we have worked with from Vet Techs, Front Office staff (especially Megan!), and the Veterinarians who are Dr. Adair and Dr. Anderson have been so caring, knowledgable, understanding, gentle, responsive, and supportive! Recently my dog was very sick with a skin infection and respiratory infection and Dr. Adair has been a miracle to us during this time. She has made sure we are taking every approach or change needed to get us healthy and back on the right track, as well as fitting us into her schedule many times (couldn't have been more thankful!). We have cried with appreciation many times the past month for her care & going above & beyond. It has been a lot of us and she has been so patient and caring!! It has meant the world and can't thank her and the team enough. Thank you for all you do!

Lone Peak has been our vet clinic for 24 years now. They are always very good. However, they are just too busy now. It takes weeks to get an appointment. Forget about emergencies, they will send you elsewhere now. I feel like they either need a new facility with twice the staff, or need to stop seeing any new patients.

We called, in desperate need of putting down a very old cat (18 years old) who is currently emaciated (having lost all muscle and weight over the last little while), lying on our bed, unable to walk or move or meow or eat or drink. She's been digressing to this state for 3 days now, going on her 4th day. We have been calling vet clinics to have her put down so she will no longer be in pain from being unable to eat or drink all week. We do not come to this decision lightly. We have agonized about it and dreaded the moment we had to make this choice. But here we are. I cannot imagine how it must feel to starve to death in front of our eyes. Everything we've tried to do to keep her hydrated has semi failed. We know she's suffering. This clinic and 2 others told us that they were not accepting new patients! WHAT??? NEW patients?? I'm asking for a simple 5-10 minutes of your time to take us into a quiet room and help this kitty move on. That's all. This disgusts me. A helpless creature is suffering and your new patient policy dictates she must continue to suffer?? Thanks for nothing Lone Peak!

Very helpful and caring staff, and reasonable prices. They do an excellent job of communicating the health and status of our cats when in for procedures.

They have become more about getting money for appts and less about treating the animal. The pandemic has caused a serious servicing issue that most vets are having, but they are putting animals off for weeks. Urgent care is not their priority, your animal will likely pass by the time they feel the need to get you in.

Our first visit to Dr. Anderson on 5/25/2021. She and the assistants were great with our "senior" cats (9 yrs. old) and brought them up to date on all shots and did some blood work on one of them (good results). Prices are reasonable and I'm glad we've found a new Doc for our fur babies!

Great clinic. Staff is excellent band know their stuff.

Courtney was not answering my question. I wanted to know if their Doctors could recommend an over the counter itch spray for our Yorkie. She would not answer my question or refer me to the doctor, she just wanted to make an appointment. It was very frustrating. No customer service.

They went above and beyond ..especially our vet tech Melissa

Amazing staff with amazing Vets!! They always make my dog feel as comfortable as they can. April Adair is by far my favorite vet I've ever had to go to and recommend her to anyone looking for a new Veterinarian!!

We've taken our dog and cat to Lone Peak for a few years and have always had a great experience. The vets were knowledgable and helpful and the staff were all friendly. However we have unfortunately had to switch to a different vet because the past few times our pets have had an issue that needed semi-urgent attention (within a few days at least), they have been booked out for weeks. We need a vet that can see our pets in a timely manner when they are sick or hurt, not just for routine visits like checkups and shots that can be scheduled in advance. If something about their scheduling policies changed so we were able to consistently get our pets in within a few days when needed, we would gladly come back.

I've been taking my pets to lone peak for about 10 years now, they have multiple veterinarians on site, once in a while I seen the same provider twice and they're all good. I like that they don't try to guilt you into getting procedures or products because you love your pet. I found them always to be truthful and very straightforward knowledgeable and educational, something I value almost as much as my pets. I find them very good at explaining alternate treatments and letting you know what is in their scope of practice and what needs to be referred out. The one time that I've been referred out it was to take my dog to the one l Utah licensed veterinarian surgeon in the state. Needless to say it was a complicated surgery. And I admire the veterinarian who was upfront about not wanting to cowboy it.

Great experience for us. No issues

Kind and professional. Everything we want from a vet.

They take great care of our pups. Very reliable.

Best Clinic in Utah. Great great staff!!! Highly recommend!

Nice staffs and they offer great services. Also the price is reasonable.

Dr. Anderson is the best!

If you have an urgent need I would not recommend Lone Peak. We’ve been taking our dogs to Lone Peak regularly for 10 years. Check-ups/shots, teeth cleanings and extractions are pretty pricey there but we never complain because we love our dogs and they’re located close to our home. The two occasions our dogs needed same day urgent care *both during business hours* we were turned away and told to find another clinic. Front desk staff is not compassionate or professional.

We had to put our sweet dog down this morning and I’ve never had such a great experience through the process as I have with Lone Peak. The receptionist Courtney was so sweet to me when I made the call to make the appointment. She was so kind and empathetic. Then as I went through the process with the vet, vet tech and other staff today, I knew our buddy was in good hands and they truly cared about us. Thank you Lone Peak for going the extra mile and making a hard day be a little easier.