Bed Bath And Biscuit Willis, Texas

We have boarded our dogs and cat many times at Bed, Bath & Biscuit and they love going there. Recently we got a new puppy and adopted another dog. We recently signed them up for 10 days of dog training with Joe. We had AMAZING results. Joe does a fabulous job and made it so easy for us. Joe trains the dogs himself at Bed, Bath & Biscuit and then spent time with us showing us the commands and how to continue going forward with our pups. I highly recommend training with Joe!

I was very pleased with the care my loved one received.. the staff members were friendly and efficient.. this will be the place for us always..

Love taking our fur baby to doggie day care where she can play and socialize with other dogs.

I took my dog here for a temperament test to see if she would be a good fit for daycare/boarding. From the moment I walked in, I knew this was not as high quality as I had heard. The receptionist was rude and gave me short and vague answers to my questions. When they took my dog back, they forgot to tell them she was there for a temperament test, so they stuck her in one of their boarding suites, alone, for fifteen minutes. I had to ask them where she was and when they finally fixed the problem, they didn't tell me where she had been. I watched from the cameras they have in the lobby and found out that way. After she was put with the daycare dogs, the attendants left the area and there was no one there to watch the dogs. My poor pup, who is normally full of life and energy, sat in a corner, petrified. I had to ask when her test was over and they forgot, once again, why she was there. There were also times when a couple dogs were loose throughout the facility. My dog and I couldn't wait to leave. To top it all off, the test was $15! I couldn't believe the unprofessional behavior of some of the workers and I will not be bringing my dog back. I now have to work on her not being fearful of places like this, as she wasn't before. Terrible experience!

Absolutely terrible experience!!! Would give zero starsif I was allowed.

Everyone is so nice, and they all clearly love the animals. My dog just loves daycare. The place is run very professionally.

These people are super pet people! They really know how to take care of your dogs and cats!

Best boarding/grooming/training facility in the area. Everyone is so friendly and they offer so many things to pick and choose from! My dogs are always so excited when they get out of the car and realize where they are! Highly recommend. :)

Again...staff very professional!! Beaux really loves going there!!!

The staff is excellent and friendly. This was a last minute board which then got shortened. The price was quite high but I suspect it is well worth the peace of mind knowing the pets are well cared for.

They have the best people/service and it is wonderful.

I was a little disappointed as, I left my puppy of 7 months in their care. My daughter picked her up after 5 days. I when I saw my puppy she was not groomed due to electrical problem, which I understood. But! Her blanket and the tshirt I left in her kennel reeked ok urine. I have boarded my other dog elsewhere and never was she a mess and or did her blanket reek of urine when I picked her up. I hope my puppy did not sleep in her little kennel with urine in it and on her blanket and t shirt.

Amazing place! I got stuck in Costa Rica during the ice storm and could not fly home. One of the employees called from her cell phone (since the power was out) and she was able to extend Zita's stay. Great people!!

I have never been to this place for pet Boarding. I lived in the neighborhood near the location. One day several years ago My Boston terror snuck out of the fence. One of the employees lived in the area and spotted her. She took her to the Bed bath and biscuit. It was a few years ago so I do not remember exactly how we got word our Maggie was up there but once I arrived they asked me several questions about her for proof of ownership. They opened the door and my Maggie May ran up to me so excited the staff were 100% confident she was our beloved pet. I hope the staff see this and if anyone remembers her I wanted them to know Maggie had a good live she passed away recently at the age of 17. Boston terriers usually go around 10-12, thank you Bed Bath and Biscuit for taking care of my Maggie. I put a picture when she and her sister were pups. Maggie is on the right and her sister Flower on the left. Unfortunately Flower developed a medical issue at the age of 9 and did not recover. They were both very special and we will miss them.

They have been my groomer for years and do a wonderful job

They cut my dog's nail because of one shot. Shot for General she never stays in one

Great place perfect for my doggo. Very clean and staff very attentive to keeping it that way. 5 stars.

Took our schnauzer in for her haircut. And they completely shaved her with out talking to us. So much for Christmas pictures. Extremely frustrated

Our favorite place for our pets' grooming needs

I love this place! My dog Ty loves going here. I never have a problem dropping him off. The staff is friendly and efficient.

Was here for an interview, and even though I didn't get the job, I fell in love with the atmosphere. The staff were all so sweet, and friendly, all willing to help out with everything, even if it was not their task. Got to see the trainer at work, just greeting a daycare pup, and immediately stepped in to assist the owner with their dog. It was clean, felt very homey, and you could feel how friendly everyone was, and how well they got along with each other. I seeing how all the dogs greeted the employees, shows that they are well taken care of, and I highly recommend checking them out at the very least!

Good service and friendly staff.

We have taken out dog GEORGE back here ever since we were fortunate and lucky enough too rescue our SPECIAL DOG from here.. They kept him here for almost a year before we adopted him and we LOVE HIM so much and are thankful to have him as a part of our family!!! The hotel is a special place that anyone should trust if they need to take their dog too everyday and/or when they need their beloved pet to stay for a few days, etc.. Great loving Veterinary Doctors here as well and we HIGHLY RECOMMEND THIS PLACE FOR ALL YOUR PET NEEDS... !!!

Nice place. Took my dog here. Friendly staff.

Love this place and so do our dogs!

Nicest Kennel I have ever seen. Excellent place. Full amenities. Decent prices. Very accommodating. Veterinarian attached to building. I was a little disconcerted when I first arrived because before I had even checked in my dog, a man came up without a smile and took my dog to the back for his intake check. And the receptionist was polite but not very friendly. So, I asked if I could take him back there myself, and they allowed me. The kennel was nice but just chain link with a concrete pad and a raised, padless bed (you can rent bedding from them if you did not being your own). We had brought his bed and kong toy, but it seemed pretty bare bones in there. We live in a warmer climate, so I was afraid he'd be cold in the indoor/outdoor option ($32/night). I had also purchased a lamb-stuffed kong per day ($2 each), the nature walks ($7) and "cuddle time" ($7) - not that my dog needs a cuddle, but just for some human interaction and distraction from the boredom and uncertainty of being dripped off in some unknown location in a cage for 2+ days - and a bath for right before we drove home ($50). I came back the next day to check on my dog and they allowed me to go back and see him myself. The staff was much more professional and friendly and seemed like knowledgable dog enthusiasts. I felt MUCH better. Our dog tends to quit eating when stressed, and I feel that a combination of my "you have not been forgotten" visits and their amenities, friendliness, and lamb-stuffed treats made all the difference (because the kennel staff said he hadn't eaten until I visited...he ate a little each day after that...and finally his whole bowl the last night there...night 3 for him). They were paying well attention, documented well each dog's eating and everything, and even offered to wash his bed for me when I came by to pick it up to wash it to prepare for our return trip the day they bathed him. There is even an attached Veterinarian's office, so I am sure if anything had happened he'd be well cared for. Most important of all, they let me in the back without attitude to see where my dog was being kept, unannounced or prepped for, 4 times over 4 days and the place was always immaculate and well tended. It came highly recommended, and I agree. A good place to board your dog when you must. Also, mine is in-tact, and it can be hard to find places to board them. Although the in-tact dogs cannot have the optional play-times and socialization, they can have everything else, and the cuddle time filled that need pretty well. Again, I can't say enough nice things about this place. Of course it is always better when the animal can be with your or well cared for in its own home, but when that is not possible, this is the best place I have seen.

Employees are great with our 2 dogs. Highly recommend

My dog looked great when we picked her up

Six year old border collie stayed four nights they called 7 am said come pick up trooper right now and take to veterinarian He was dead by 9 am THEY SUCK VET SAID SOMETHING RUPTURED INSIDE HE WAS IN FOR HIS CHECKUP 11/27/2019 WITH A GOOD BILL OF HEALTH.

We have used the Bisquick for our German Shepherd, Shadow and now our Copper. Copper is excited when I pull into the parking lot and eagerly goes with the tech when she comed to get him. He gets playdays with other dogs as well.