Collin County Animal Services McKinney, Texas

76 reviews

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Reviews: Collin County Animal Services (McKinney)

All reviews (76)

Yelp (9)

Google (67)

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Cheyenne Ruloph

2 years ago

If I could leave 0 stars I would. I just off the phone with Colin County animal services and I am LIVID. I was also told that the new tethering law, is only for chains and can be tied up with ANYTHING else. This 90 pound dog, has gotten off his 4ft WIRE that he’s been tied to for 3months and is now just running the neighborhood. I called them to see if there was anything that I can do, and they basically laughed at me. Why get in the industry of working with animals, if you truly don’t care???????

John Osborn

2 years ago

Very clean and friendly staff.

Madeline Moree

2 years ago

We just adopted a cat from Collin Co. animal shelter and WOW!!! Amazing staff and volunteers. They took their time to make sure we found the perfect match. The animals were well cared for and everyone was so friendly and welcoming.

Madison Bunn

2 years ago

Literal trash. Made a commitment then turned back on their commitment. Clearly they don’t care about an animals needs or care about people in general. If I could give zero stars I would

Nancylee Weaver-Murrell

3 years ago

Had a situation that was handled right away. Kept contact. Also solved the .problem. Thank you from the bottom of my heart. Praises for what you all do for animal welfare and safety. Especially noted Danny Davis.

Josh Wheelington

3 years ago

Great staff. Also great place for community service.

Allyson Lincoln

3 years ago

Today we took home BB. Her owner passed away and she was one scared, sad, little girl. She now is in a home full of love and curled up with me on the couch. In her paperwork it states she used to sleep with her owner. When she got here she attempted to jump in my bed. It is too high for a little lady like her. She now learned the stairs that go up to the bed are much easier! Tonight she will be on memory foam, not concrete. Thank you to the staff for bringing us together. I promise she will be well taken care of and loved for the rest of her long life.

Aryes M

3 years ago

Most of the dogs seem content. And of course this is a better option than breeding!

Tyler Payne

3 years ago

my dog got out. I made one phone call and got connected to the person who found him. Thank you so much ????

Lacy Jennings

3 years ago

The Collin County Animal Shelter is a wonderful place to get a new furry friend from. The facility is clean, they were constantly disinfecting everything the 2 hours I was there. Their staff is so sweet and their volunteers are incredible especially Sarah. I got my new dog from them last week and it was the best $50 I have ever spent. If you're looking for a new furry addition to your home or a good organization to donate to...this is the one! I've lived in Collin County for almost 27 years and this was my first time there. I was impressed and would highly recommend them to anyone!

Anne Graham

3 years ago

My son attempted to adopt a dog today and the staff member refused because he lives in an apartment? That was her excuse as to why he could not adopt. I must say, an apartment with a loving owner is a much better place than any shelter. Shame on you!

Shayne Brown

3 years ago

Very nice people we just lost our pup and we're donating our supplies. They were thankful and supportive even in the brief moment I was there to give our belongings to be used by another family for their new pet.

Celah Johnson

4 years ago

Found a mother cat with kittens. I took it there. They took it. Thank you for not turning her away. There are still more cats in my neighborhood. They come to me when I call them. It is too cold to let cats run lose. If I had a home, I would rescue them.

Timothy Lee

4 years ago

Great people help us find out newest family member. Thank you!

chanel batiste

4 years ago

Very rude and inattentive staff. They ignore you when you walk in, and seem annoyed when they have to do their job.

Dave Spadoni

4 years ago

We had the best experience when we adopted two new "family members" from Collin County Animal Service. The staff was excellent, helpful and so friendly. The facility was clean and well organized. The pets all seemed to be very well cared for. We adopted two beautiful dogs and couldn't be more pleased. The cost was more than reasonable, in fact we made a little extra donation to help them in their great work. Thanks again.

Hasib Asadi

4 years ago

After reading the reviews, seems like some of you shouldn’t been adopting an animal in first place. Giving the poor animal all hope, and crush their soul the next day.

J. J. Nipp

4 years ago

Neighbors have an aggressive dog that attacked my wife without provocation in our front yard after it got out. Wife went to ER for bite wounds, tetanus vaccine. The ER reported the attack to the county, which is required. The owners next door, who are actually super nice, turned the dog in and requested it be euthanized after the standard rabies quarantine ended. So what does the Collin County Shelter do? Re-adopts it right back out to one of the neighbor's adult children living at home. So the aggressive dog is right back next door. The neighbor who surrendered the dog was told that since she signed it over to them, she gave up all rights to determine the outcome, therefore they could adopt out to whomever. Now her son is the legal owner. It is quite clear that the CCAS does not exist with the best interests of the citizens of the county. So, what if the dog escapes again and sees a kid walking from the bus stop? Unreal.

Jaques Doug

4 years ago

Terrible service, walked right in to get my kitten checked out. They done kilt meow meow instead. Unbelievable.

Lea Ann Pierce

4 years ago

The staff were very helpful and friendly. We love our new little girl Macy.

MrsS2020

4 years ago

My German shepherd got out of ouŕ fence and was picked up by animal control. He was well taken care of until we could come and pick him up. Thank you Collin County Animal Control for taķing such good care of my baby!!

A

5 years ago

Rude staff. Would love to adopt a dog here one day, but the staff are always rude when we come in. Either following us around, telling us not to touch any animals, kicking us out of the stray area etc. just leave us alone with your attitudes and let us look at the dogs.

Walter Austin

5 years ago

They killed my dog on Tuesday DIDN'T bother to call me to tell me that they were putting him down was trying to get him back was having a hard time doings so VERY PISS OFF AND ANGERLY MY SHEPHERD IS DEAD

Sami Wulfe

5 years ago

I've gone to drop dogs off bedore and it is fast. However. I needed to drop my own dog off due to financial distress and some other things. He's very anxious and scared of new people, they flat out told me they'd put him down or that I should put him down due to this. They didn't find a nicer way to say that and it was heartbreaking. He is only 1 year old and has plenty of time to learn to be better.

nuhchat11

5 years ago

I can’t believe you are not able to talk to an actual person when you call. This is just completely insane. Plus, there is a tall slim Lady that was working at the front desk on 1/25/19, she wear her hair in a bun. She is not friendly and should not be working at the front!

Brandy Carrasco

5 years ago

My son and his wife got a dog from them they had it for 2mths nothing wrong with the dog very loving dog very mellow my son did the right thing turn the dog back to them before the 3mths were up due to them moving couldn't take the dog. Well one of the lady had a attitude with us cause we were doing what's best for the dog then I was telling my 2yr old granddaughter that the dog going to doggy class so she wouldn't get hurt well the attitude lady like well that's not what this is I'm like I'm just telling my granddaughter that so she wouldn't get upset like really lady.

Amy Colclasure Warner

5 years ago

Pup went in healthy for a 10 day quarantine and came out with terrible kennel cough which turned in to pneumonia. Now we have a traumatized sick pup and vet bills. The entire experience has been horrible for our sweet pup and his humans.

Angela Roberts

5 years ago

I am very pleased that the staff take pride in their job. My son is in the Navy and I couldn’t keep his lab after moving into a small efficiency apt and he had to be taken to the shelter until I was able to come up with a plan, or accept the fact that he would be adopted into a good family with plenty of room to roam. I visited the shelter last Friday without any hesitation from the staff, and spent 2 hours with him with tearful moments rolling down my face. Everyone knew him by name and stop to see how it was doing and to give him scratches behind his ears. I truly appreciate their services and making sure granny baby was in good hands. As of today, less than a month, he’s no longer online for adoption but he is adopted. Thank you Jesus, and I will continue to ask God to keep him protected and that’s he’s with an amazing family. #Captain ????

A A

5 years ago

On February 14th 2016 I adopted Zeus from here.

Elizabeth Mcintosh

6 years ago

2 years ago i got this cat she is the most amazing cat in the world they do a great job there

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Collin County Animal Services, Texas, McKinney

4750 Community Blvd

Business Hours

Monday

9 AM - 6 PM

Tuesday

9 AM - 6 PM

Wednesday

9 AM - 6 PM

Thursday

9 AM - 6 PM

Friday

12 PM - 5 PM

Saturday

12 PM - 5 PM

Sunday

Closed

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