Clay Road Animal Clinic Houston, Texas

182 reviews

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Reviews: Clay Road Animal Clinic (Houston)

All reviews (182)

Yelp (38)

Google (144)

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Jay Hammerle

a year ago

They have been my vet for over 12 years.. Dr. Smith is fantastic

Joe Lourinho

a year ago

I like the Clay Road animal clinic for my pets for many years. I just got a new poodle dog and I took to same place.

Renea Ramer

a year ago

Dr Smith is one of the best there is. Personable and very knowledgeable.

Alice Smith

2 years ago

Dr. Smith is not only VERY KNOWLEDGEABLE, he is compassionate to both my dog and my concerns. If there is an emergency, his office always squeezes us in for a visit. You won't be disappointed going to him.

Teresa Brown

2 years ago

Took all our female dogs for their check ups and get all their pills there for their wellness

Ralph Reed

2 years ago

They are too busy to return calls when your pet is having trouble. They will not answer the phone and have to leave messages. Very poor professional business practices.

Kevin Taylor

2 years ago

If you want a vet that cares as much about your pets as you do, bring your pets here. Have been coming here for over 20 years

Jill Bobbitt

2 years ago

Great experience. My pet had her teeth were cleaned at a reasonable price and friendly service

Chris Smithsonian

2 years ago

Incredible..Dr. Smith has great bedside manner..very informative and truly cares for his furry patients. My Gracie girl loves her visits to Dr. Smith and his staff!!

Alireza Etemadieh

2 years ago

My appointment was at 12:30 pm, but I walk out at 2:45 pm without seeing the doctor, and they said that there are still two people ahead of me. It's very disappointing to have such poor customer service and see how THEY PLAY WITH YOU because It looks like this doctor chooses who wants to see. I saw three people who came before me got visited, but I was still there, so I went and asked one of them did they see the doctor? They said yes. He got a few good reviews, and he doesn't care anymore, so make sure to take a book with you while you sit there for hours and might not even see him.

edward saiz

2 years ago

The team at Clay Road Animal Clinic is wonderful. They took the time to walk us through options for our fur baby. They were very sympathic to our situation and helped us through a very difficult decision. We can't thank them enough.

Hedi N

2 years ago

I'm not sure how this doctor got many good ratings because I called three weeks ahead to get an appointment, but after 3 hours of waiting in the room, he only saw my dog in the hallway for 10 seconds. Also, the staff wants to argue with me when I ask how much longer it takes to see the doctor.

Delightful Smith

2 years ago

Just moved here from Michigan and was looking for a great veterinarian place, so I looked online and read a lot of the reviews and Clay animal clinic had great feedback, unfortunately I had An appointment today at 11:15am and mind you I got There early …. They had me come to the patient room and I waited For 45 minutes… at this point I couldnt Take it anymore…so I left The vet at 12:05pm… no one came to check on me or to say the doctor is running behind…. It’s all about respecting other folks “time”. Very inconsiderate on their part. When I asked The receptionists is the doctor running behind, she said yes he always runs behind!! Not acceptable!!

Raquel Reyna

2 years ago

Very nice and helpful staff.

Robert Johnston

2 years ago

Best Vet I've been to. He came highly recommended from a friend who owns a dog boarding business. I can sum it up by saying we drive past four other vet offices to get to his. The location isn't great, but other than that, the Vet and his staff are top notch.

Stephanie DeCosmo

2 years ago

I really can’t say enough good things about Dr. Smith and his staff. They are all so friendly, genuine and courteous. We have been coming here for about 2 years now. I love that Dr. Smith takes the time to really examine our dogs, reviewing their charts and answering any questions I may have. His bedside manner is excellent and something I wish I could find in a doctor for myself! I never have to wait long for an appointment or a response via phone or email. The prices for visits/meds are great and they never pressure me to purchase additional services. His accommodations for our dogs have shown me that he genuinely cares about the animals well-being. It doesn’t feel like an impersonal business, but rather a trusted member of the community looking after our pets. I’ll never take my dogs anywhere else. Thank you Dr. Smith ❤️

Celeste Williams

2 years ago

Took my dog here for her yearly vaccinations,get her dry nose looked at, heartworm test and prevention, and 2 lumps looked at. All staff here was friendly AND professional. Person at desk kind and responsive. Leave a message if you don't get an answer and you'll get a call back that day. Quick turn around for call backs. Didn't have to wait long for appointment. Veterinarian and the Vet assistant both explained everything and made me feel comfortable. They answered any questions happily. Both lump results came back negative for anything dangerous. Thank you Clay Road animal clinic!! I wish I wasn't moving soon so I could keep coming here. Would recommend to anyone.

Taylor Stephens

2 years ago

We've been coming here going on about 10 years now, Dr. Smith has been seeing my dog since he was 6 weeks old (he'll be 10 this year). First thing since I have a pitbull I was very nervous about finding a vet just because they are often stereotyped, but Dr. Smith has always been so loving and caring when it comes to my dog. I have recommended all of my friends with pit's to Dr. Smith just because of how great he and his staff have been with Jeriko. Dr. Smith is amazing, he's very passionate about his job, he will take the time to explain everything to you. Answer any of your questions, He listens to your concerns (if any) and addresses them. Sometimes phone calls go straight to voicemail for a call back but I believe they are just really busy lately and with COVID restrictions there are some delays, but anytime we have an emergency situation, we have stated the urgency of needing to speak with Dr. Smith directly about what issues we were having and we have been able to be seen very quickly. Highly recommend Dr. Smith and his staff.

Alyssa Hochwarth

2 years ago

Love dr smith! So nice and so amazing the the animals

Ashlyn Olsen

2 years ago

Vanessa and the staff are friendly as always. The Doctor is always amazing with Rosie & she is always excited to visit

Virginia Holcomb

2 years ago

The best of the best

Lisa Fruia

2 years ago

I would give this vet 10 stars if I could. He and his office staff are the most compassionate people.I took my cat to him after. Animal hospital turned us away due to not having 2500.00 up front and basically told us to put the cat down. This vet took my cat in and is doing whatever he can to save my cat. Took my pregnant female cat to him years ago and he took wonderful care of her and her babies. Definitely would recommend him to ANY pet owner. Dr. Smith you are one amazing vet

Noel E

2 years ago

So glad I found them. Pricing is reasonable and unlike other vets they got the diagnosis and treatment right the first time.

Kimi Knight

2 years ago

Dr. Smith is great. You can tell he really loves animals. He takes the time to explain things . Everyone is very nice.

Toni Anderson

2 years ago

We've been going to Clay Road Animal Clinic for several years now. Dr Smith always treats you and our animal as if we're his only client. All of the staff are great. Very much recommend.

Nicole Evans

3 years ago

Dr Smith and his staff are just wonderful. Very helpful staff with little wait times.

Rebecca Shanebrook

3 years ago

So good to all my fur babies.

Raynece Williams

3 years ago

It's a shame that I have to had call for 2 weeks straight and not get an answer. Left plenty of messages and never received a call back.

Otis Whitaker

3 years ago

Nice people good agrees

Stephanie Hobart

3 years ago

Dr. Smith and his team are some of the most compassionate and caring individuals that I have ever encountered with an animal clinic. For over 10.5 years the team there has always treated myself and my fur babies like family and I always knew we were in the best hands. Usually you have to drag your dog in and they are bolting for the door when the visit is over but it was the exact opposite for us. Bolting out of the car and into the front door and having to be pulled out to go home. If you are looking for someone that will care for your furry babies as much as you do, Clay Road Animal Clinic is the place to go!

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Clay Road Animal Clinic, Texas, Houston

17711 Clay Rd

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