Bunker Hill Groomer Houston, Texas

68 reviews

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Reviews: Bunker Hill Groomer (Houston)

All reviews (68)

Yelp (23)

Google (45)

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Zenab Haq

2 years ago

Hands down the best grromers in town for a Shih Tzu dog, and I'm sure they're great with all the other breeds too if theu can get the Shih Tzu cut down.

Analisa Luedtke

2 years ago

They left a cotton ball in my dogs ear , it was lodged so far down it took me a month to notice it . I took him immediately to the vet , he’d developed an ear infection . Contacted the manager , she said she would pay but flaked out on paying the vet bill . I’m in the process of contacting an attorney . My poor dog de eloped a horrific ear infection due to their neglectful practices . DONT TAKE YOUR DOGS HERE !

Joe Welsh

2 years ago

Wish we could rate them higher but we are done with them. They always ask that we bring our doggie in the AM, then don’t get to her until late in the day. They put THEIR scheduling problem on OUR back and we are tired of it. Happens all the time. Guess we’ve been there 10 times? Happens EVERY time. Plus they charge a lot and one would expect better service for these prices. Today, for example, we dropped her off at 9AM. Came by at 4 and they hadn’t even started!!! Poor thing in a little cage all day to make it convenient to the service provider?!?! Nope…..no more

Michael Rutherford

2 years ago

They did a great job

Robyn Smith

2 years ago

I've been looking for a solid groomer for my Toy Poodle for years- I'm so happy I found Bunker Hill Groomer!! The staff is so friendly and knowledgeable, and they do such a awesome job grooming my little girl, Cookie. I always walk away impressed by their service. Highly recommend!!

Vanessa Weyland-Smith

3 years ago

My puppy always returns happy and handsome

Stephen LaCorte

3 years ago

Reasonable competent and convenient. My kids love to see how the dog looks after she's groomed there.

FAMILY ACCOUNT

3 years ago

Amazing groomer who "gets" dogs. The patience, care, and high level grooming is unmatched.

BJ Shifflett

3 years ago

Each visit is wonderful and the owner is very kind.

Jovon Aigbe

3 years ago

I think they are mean as hell to the animals, my dog did not want to enter the door

Paul Lee

3 years ago

One of my Malteses starts limping after the grooming. She is small and only weighs 7 lb. She’s been suffering more than two weeks. She seems to have muscle sprain. It breaks our hearts. It’s up to you. I would not visit.

Carol Cardona

3 years ago

Friendly staff. Quick service. I believe they treat my dog well. We are repear customers.

QueTheAquarius

3 years ago

I got my Frenchie bulldog whilst here and the service was great and affordable

Marissa

4 years ago

We took our maltipoo here twice already and she always comes back happy and cute. The groomers will cut it exactly as you ask but cuter

Melody Glasgow

4 years ago

My dogs always look amazing after their spa day

kevin phillips

4 years ago

Took my dog in to get her nails trimmed. Received immediate care

Leo De Leon

4 years ago

Friendly, locally owned business. Professional and aim to please pets and their owners.

Beatriz De Jesus

4 years ago

Employee was so nice and welcoming. They left my babies very beautiful. Definitely a place to go to.

Cassandra Davila

4 years ago

Great service, our dog was well groomed and smelled amazing when we got her back! Definitely taking her back! ❤

Donna Andrews

4 years ago

Great groomers....kind & friendly staff

Jane Jones

4 years ago

AMAZING service! The owner and staff were very friendly and did an amazing job on our two miniature schnauzers. Thank you!

Jennifer Barrett

4 years ago

Love Bunker Hill Groomers. Maxine, the owner, is such a nice person & so knowledgeable about dogs, particularly Boston Terriers. Yavonna is my go to groomer, but you can’t go wrong with anyone there. They are very sweet to the dogs. My little Yorkie gives them kisses when she goes - so you know they are good to her!

Boom

5 years ago

I love the work they do! I also love that they are open on Saturdays and I can drop them off go run some errands for the day and by time I’m done they are ready to go. More importantly one of my dogs had an episode the last time she was there and the groomer immediately called me and let me know what had happened. Thankfully she was all right but the fact that they called me and let me know what was going on and were worried about her shows me they really care about the animals. I highly recommend this place!

Ev Ward

5 years ago

After being super frustrated with PetsMart lack of accommodation, called this shop about a nail trim and they said “come on in.” Showed up and was immediately helped, with the nail trim done in 10 mins. Great staff, good prices- will be returning!

Faith Howard

5 years ago

My first visit was pleasant for the most part besides the long amount of time it took to groom my puppy. Unfortunately, the second visit was not pleasant at all! I called them early in the week on Monday and booked an appointment for Friday. I informed them I would be having a friend drop him off at 2pm and needed him finished at 5pm when I get off work and They confirmed that was fine. I confirmed with them Friday morning that she could still drop him off at 2pm and he’d be ready by 5, this time I let them know I had somewhere to be right after so I really need him done by 5. The lady assured me that would be fine, they could have him ready. When my friend went to drop him off, a lady who worked there told her it was too late to drop my puppy off and they couldn’t take him. My friend, who drove 30 minutes to the location called me and told me and I asked to speak to the woman. The woman, who I assume was the receptionist had a nasty attitude. She was rude and very disrespectful. I told her I spoke with someone early that morning about dropping him off at 2 and her response was, “I don’t know who you talked to but no one here has spoken to you” basically calling me a liar! I was offended, and felt extremely disrespected. Then she sighed and finally said they would take him. I was a nervous wreck thinking they would harm my puppy because of the rude mean attitude the lady had on the phone. I picked my puppy up unharmed, thank God!! But the customer service was at an all time low this day. I assume the lady who I paid was the lady I spoke to because she never looked at me and she looked angry the whole time. I won’t be returning to this place, I am a customer and should be treated with respect. Additionally, I do not like the disorganization at this place as well.

janice peters

5 years ago

I go out if my way to come here. My dog hates all other groomers except for Bunker Hill. It is all about the dog????

Jennifer Young

5 years ago

I love this place. I've been bringing my dog for years and they always do a great job. Every time I go they remember me and my dog. My dogs tongue was cut once with their very sharp scissors but it wasn't the fault of Bunker Hill Groomer (my dog likes to lick the scissors). Nevertheless, they immediately told me about the issue and I appreciated their honesty.

Joshua Feinstein

5 years ago

Pup loves going and comes back so cute!

Melanie Johnson

5 years ago

Took my two dogs here to get their nails clipped. No appointment needed and they got them back as soon as we got there. They worked fast and we were out in no time. Thank you!

Naghma Haq

5 years ago

The best.. we tried many places but we picked one hour drive one way because of their work . Highly recommend especially for small dogs when hair cut and style matter a lot

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Bunker Hill Groomer, Texas, Houston

12377 Kingsride Ln

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