Scruffy To Fluffy Granbury, Texas

44 reviews

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Reviews: Scruffy To Fluffy (Granbury)

All reviews (44)

Yelp (3)

Google (41)

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winter walker

a year ago

Loved it. I was worried cus I have a pit... and alot think they are terrible n mean.... well one of the ladies there owns pits... n they just took great care of him... he looked all dressed up like he was going on a date. Even had a tie on. Lol. Well use them again.

julie coop

a year ago

Love Scruffy to Fluffy. They always do a great job on my dog and are super friendly!

Sheryl Cacace

2 years ago

Very good... only concern is I asked to have his nails trimmed, but was concerned because he has a couple black nails. I've been told by other groomers they couldn't do this because they couldn't see where the nail quick started. Apparently if they cut that, he could bleed bad. This groomer told me she uses a file so that wouldn't happen. It appears his nails weren't °trimmed° at all.

Jackie Delorme

2 years ago

Awsome place. Awsome staff, very understanding of my dogs needs. Great job with the grooming and doggy daycare. I will definitely be back, my dogs have never smelt so good!

Celia Smith

2 years ago

They were great with my cat, seven, I will go back again!! Thank you!!

Robert Bradshaw

3 years ago

I recently had a terrible experience at Scruffy to Fluffy after over 4 years of satisfactory service. The manager is completely incompetent, rude, and hostile. It's worth noting that it seems like the owner goes through managers at a similar frequency to that of me changing my socks. The owner is very nice, however, she had no interest in making things right with a long term customer (myself) who has been bringing two dogs there since shortly after they opened. I've come to the conclusion that it's not worth the time, effort, or stress of explaining the whole story would be very long and very damaging to the business's reputation. My goal isn't to hurt her business beyond leaving this honest and accurate review, but I will never be back and I will make sure I prevent anyone I know from taking the risk of bringing their beloved animals here. Also, I'm not sure if this establishment doubles as a daycare, but there were kids everywhere the LAST time I was there.....which was the day after the event occured when I went in to speak to the manager about the condition my dog was in upon picking him up the day before. This visit resulted in having to take my dog to the veterinarian where he was diagnosed with confirmed injuries. I know that it is my word against theirs, but I also KNOW my dog was NOT injured when I brought him in, nor did he get injured on the 10 minute car ride home. He seemed off in the car, but once we got home and his adrenaline wore off, his pain really started to manifest in his behavior proven by his immobility. It's been almost a month, and he is still recovering. He's been on pain killers and muscle relaxers since we first took him to the vet at 8:00 in the morning after picking him up from Scruffy to Fluffy the previous afternoon. They are full of excuses, irrevelant alibis, and accusations.....all of which are completely unnecessary, unprofessional, and unacceptable. I spent $130 on the grooming and $110 at the vet. All I wanted was for them to reimburse me for the vet bill which would not have been incurred had I not brought my dog to their establishment that day. The manager called me a liability, after being a loyal customer of almost 5 years, and told me I'm not welcome back..... as if I was going to come back. The owner refused to compensate me the $110 for the vet bill. There is a lot more to this story, but I am going to leave it at this.

Rebecca Schultz

3 years ago

My husband took my long haired Chiweenie to be groomed here for the third time. I asked him to request they leave her ears “scraggly” this trim and not cut them short or “boxy” so he did. He also requested they trim the hair on her backside as it was getting a bit long. The lady even demonstrated with a guard the length on her behind and he approved. When he picked her up she was completely shaven except her tail and head. Like a sheered sheep. Her ears were also cut short exactly how we had asked them not to. I am so angry. She’s a long haired breed with absolutely no hair. It will take a year or more to return like it was. There is such a big difference in a trim and a shave. If I wanted her shaved that’s what I would have asked for. She looked so terrible that my three girls and husband planned to video my reaction when I saw her. Not a reaction I am proud of. I am appalled that this happened.

Mckena Harless

3 years ago

They have the sweetest staff & take the best care of my dog, Duke! Whether he’s there for daycare or a groom he always leaves happy!

Mathew Thompson

3 years ago

Shop is very well maintained doesnt even smell like dogs and the staff is great. Groomer did an excellent job and our baby definitely went from scruffy to fluffy. We will be going back again.

Jana Kocan

3 years ago

I chose a length and they completely shaved the hair off the body and legs of our Ausiedoodle

Gary Smith

3 years ago

Had three scruffy dogs groomed and they did an excellent job. All three dogs had rough coats with burrs and the groomers did a great job!

Debra Mayo

4 years ago

Our dog was beautiful when we picked her up!

Debbie Gibbs

4 years ago

Fur babies always enjoy grooming day and look awesome afterwards. Thank you!

Eden VZ

4 years ago

So so so good! I had the best experience using Scruffy to Fluffy for my two Goldendoodles. They were just that.. absolutely SCRUFFY and came out beautifully FLUFFY! One was covered in water and dirt from running into the lake minutes before getting into the car and they had little to no issues in cleaning him up to tip top shape and even including a cute, cute tie! My other Goldendoodle was groomed to perfection and received a precious pink rose fixed to her collar! This place is amazing and I highly recommend taking your dogs here to get groomed! I'll be back!

Erin Muhoberac

4 years ago

The team is AMAZING! They treat our dog Boomer like one of there own. Boomer goes to doggie day care 5 days a week. He’s always excited to be there and you can tell that he gets a day full of playing and activity. It’s made him very comfortable to be around other dogs. Karn the owner always takes time to say hello. I highly recommend them!!!!

James Gilheany

4 years ago

Awesome job Ladies! Took my GrandPug Chata in for a bath. They treated her like a little Queen. Her ears are clean and her nails are trimmed perfectly. She was calm when I dropped her off and calm when I picked her up. A friend with a Pug said you are the best. She was correct. Thanks so much we will be back! Chata and PawPaw

Katy Ramsey

4 years ago

We love scruffy! We take both of our dogs here often for regular baths but also for doggy day care and overnight stays. They are always helpful and accommodating to us even when we have last minute needs. Our dogs love it here and you can tell are well cared for by the staff.

Kerrie Pineda

4 years ago

This place is the best in town. (We’ve tried 4 others) We have a small dog with a thick double coat. They cut or shave him just right (depending on the season). His “puppy bear” cut is everyone’s favorite. He loves all the attention it brings him. Friendly staff and a great looking dog. What could be better?


4 years ago

Horrible place. Should be turned in for animal cruelty! Be warned that your dog will never be the same after going here! I will be turning them in for animal abuse. If I could give negative stars, I would!!!! Vet bill of $200 after a grooming from this place!

Wayne Burns

4 years ago

Great job on my Toy Aussie

Lyndsay DeMott

5 years ago

This place is worth the money for self pet wash. They provide everything and you do not have clean up the mess. Highly recommended and will be back.

BlueWolf StrongHeart

5 years ago

Karen handles animals in a way that is natural and professional. My dog loved Karen immediately. I walked away feeling happy and confident. When I picked up my dog she was absolutely beautiful, soft, and smelled incredible. Karen went above and beyond. Everyone that saw my dog said that they wanted to take their pet to her. I will always take my dog here for services. Thank you Karen!

Lea Robinson

5 years ago

Owner is very concientious and the staff if friendly. The dogs look happy as they run around in the back. Have never been disappointed.

Rebekkah Shipp

5 years ago

Says they are open on Saturdays but they aren't!!! Had I not called ahead and just showed up I would be even angrier!! However, if I have to take my business to Ft Worth then that is where it will stay!!!

Suni Atherton

5 years ago

Affordable cost for self serve dog wash. They provide everything needed to get your dogs to look glamorous again. They also offer additional services for cheap rates. The staff came in to check on us and were extremely friendly. Very pleased with my visit there. Highly recommend.

Tina Bowles

5 years ago

I love scruffy they r nice and sweet to my dog they r great

Tom Evans

5 years ago

Have been using this place for approximately 3 years, we have a miniature long haired Dachshund. She can go in there looking very scruffy, she always comes out looking like a show quality breed. I highly recommend this place, the people are compassionet and very proud of their work

Toni Davis

5 years ago

Very poor management and untrained staff. I took my two dogs in and was told it would be an hour and a half since both would be groomed together. Drop off was at 1pm and by 4:45 I hadn’t received a call so I called in and was told they would be finishing up soon. I said I would wait for their call and politely hung up. At 5:19 I got a call saying my dogs were ready and was also informed that they close at 5. I rushed over and was told I was being charged a late fee! The groomer was the one who told me about the fee, the owner was on the phone with her and told her to charge me and explain to me that groomers don’t get paid by the hour. I argued that when I called I wasn’t told about closing time and Lily who answered the phone told me my dogs weren’t ready. Of course the rebuttal was Lily told you they’d be ready soon. So “soon” is now a time frame. For an owner to put the uncomfortable responsibility of charging a late fee on a groomer and excuse Lily’s “soon” as acceptable front desk decorum is absolutely ridiculous. This place is poorly run and they will never have my business again.

Victoria Saucedo

5 years ago

They’re always awesome with our fuzzy critters!

Crystalina McMartin

6 years ago

I wish I found this place a long time ago! Right when you walk in the energy is awesome and their salon is VERY clean, represantable and their boutique for dogs is adorable! …

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