Bubbles N Bones Frisco, Texas

I really enjoyed taken my dogs to them, until the groomer that handled my dog left. After she left, the new groomer didn't know how to cut my dog. They wanted to charge me for a special cut. My other issue was the price continued to changed. One week it's one price, two week later it's a different price.

I brought my fluffy Havanese in on Saturday for a grooming appointment, because our normal groomer had no appointments. This is my second time bringing her here. Now I remember why I vowed to never bring her back here again. I know she had a little bit of matting on her ear & tummy. So I expected her to be a little shorter than normal, but never did I expect the way they brought her out to me. I told them to leave a bit on top for a barrette.. I wanted to keep her teddy bear face…. I didn’t even recognize her when she brought her out. I will never bring her back here. They just pretty much shaved her & that’s it!!!

Unprofessional and careless staffs, very poor customer service

I love this place. They treat my Rango like he's their own. He always looks great!

I took my dog in for the first time. When he was picked up he was bleeding from 2 nails they cut, bled all over the car and it continued. I can only imagine how it felt to him! He bled for 45 minutes after I picked him up! Went to the vet to have them put med to stop the bleeding. His paw continued to bleed through the night on my sheets. Nails are all uneven and some are split!! I will not be back!!!

Did exactly what I asked for. Friendly staff, will be going back.

Great experience coming in for a nail trim. Just what I was looking for.

I was pleased when I saw my dog Winston after his haircut. They did a great job! I liked the chart they had to let you pick the length of his cut. Took about 4 hours which they said 3 to 4 hours. I will use them again.

I have been bringing my dogs here for 12 years. They did a great job. But this last year has been horrible! I have 4 dogs. I show a picture of the cut I want, have a conversation with actual groomer and they still can’t get it right! Today was the last straw. I given them several chances to make it right. They offered no discount no apologies from groomer nothing. I’m done. Looking for a new groomer. So disappointed this use to be a great place, NOT anymore.

Very friendly staff, and we're always able to get an appointment for our dog when needed.

We have taken our critters to Bubbles N Bones since they opened. We and the Yorkies have always been treated politely and kindly. Sadly, we're down to one dog now as our girl succumbed at age 16. Because of the pandemic our entire household is a mite shaggy and we all look like Cousin Itt. I look forward to getting our Geordie in to B N B soon. At least one of us will be groomed. Can not recommend Bubbles and Bones enough!

Im a previous employee at Bubbles N Bones, and I can say the group of people who work here are astounding. Each of them loves dogs and has a passion for their work. On top of that they have some of the most competitive prices in the area without sacrificing quality. Although I have moved on, I will always remember Bubbles N Bones as one of the best places I've ever worked!

We have been using bubbles n bones for a while(2yrs). Usually I would give 5 stars, except this last time, one of my dogs came back with uneven haircut(ears and tail), several nicks on his arms, which he was very protective of... which is not his normal nature. To be fair, I did not call in these compliant, but I will make note on next visit. Thanks

The owner and the receptionist are super nice, however; my dogs came out awful. I’m not picky about their haircuts, however; their cuts are SO uneven and choppy looking. My dogs were also super stressed when picked them up. They are not usually like that when I pick them up from a groomer. They are usually the most easy going “chill” dogs. Never again ????

I would not recommend this place to anyone. They are not organized or professional when it comes to their schedule. I made an appointment for my dog the day prior for 11:30 and ended up picking my dog up at 5. *also they take an hour lunch break and I don’t recommend you taking your pet here but if you do take them way before or after their break* My dog was there for 5.5 hours and they did not feed him, give him water, or take him outside to do his business which became clear when we brought him home because his was very thirsty and hungry. After we picked up our dog they claimed they were very busy, but when I made the appointment I was under the impression that my dog would be groomed at the time I scheduled rather than 5 hours later. Also, he was traumatized when we brought home home and was not his usual playful self. Do not take your dog here.

We don't take our shih-tzu anywhere else, she absolutely loves it here

Staff was super friendly. Prices were fair. When I got my puppy and went home I noticed that her hair cut was very uneven (some places the hair was super long and some places short). I’m not sure if I’ll come back here!

Absolutely amazing!! They were recommended to us when we moved to the area and have never disappointed us. We have one of our pups who hates having her nails done, but she does not mind it at all with Alex. We have always called ahead, but they will do a nail trim on a walk in basis. Always quick, easy, professional, and kind! And we love that they are a local small business! ❤️

Cleaned off 2020 and started 2021 fresh thanks to Bubbles N Bones

I love bubbles and bones on Custer and El Dorado Sandy that works there is our best friend Annie my Lil shi zu loves her and she takes very good care of her. I recommend this special place for grooming or all ur needs for ur babies. I give 4stars there the best

I gave 2 stars only because the cut was okay. My dogs appointment was at 1pm and we were on time but they didn't finish with her until 6pm. I did not like that and she was in a cage crying when I picked her up. She will not be back!

Our little Sophie was lost overnight in a storm and I found her the next day. Everyone turned her away to groom her but not Bubbles and Bones! They took her in and loved and groomed her ♥️ Now taking the rest of our babies!!! Won’t use anyone else ever!!!

Experienced groomers and treat our pets as well as us, their clients. My dog doesnt get anxious when we arrive. That tells me he's comfortable there and that puts our minds at rest.

My puppy goes here and she seems to really like it. They are always nice and very helpful, they just don't answer the phone much and I don't love that they close completely for lunch.

I take my two Shih Zhus to them about every six weeks and They always do a great job. They will also trim the nails for free between visits if needed . My dogs always smell great when I pick them up ( Nothing over- powering). The dogs seem to enjoy it there and the people are very nice.

They did a good job at one point but after my usual groomer left I have not been impressed. I showed up to pick my dog up and instead of grooming him they only gave him a bath and charged me $85 to bath him. $10 of that was to cut his toe nails plus an extra charge for using my credit card. Will not be back

Jackie is the best! Always a great grooming from her and great service from everyone at Bubbles and Bones.

We have two standard poodles, one is 5 years old & the other 15 weeks. We took the puppy in first, for her first haircut & Jazmine did a fabulous job. So much we took our older poodle in today, again they did an amazing job. They had to fix the previous groomers mess ups & did just that. We've finally found our regular groomers after 5 years of trying different places. No other place has compared to the quality of work here at Bubbles N Bones.

Very good customer service and made me feel very comfortable with me leaving Max there in their care. Love the location as well

Absolutely love this place! They are great at what they do! Paisley always looks amazing when we leave and she is happy to be there! They care about the history of her so they know how to treat her. She doesn't like crates, so they offer an Express service so she doesn't have to stay in a crate! They let her stay with the stylist! Thanks for always making our girl look beautiful and feel welcome!