PetSmart Austin, Texas

368 reviews

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Reviews: PetSmart (Austin)

All reviews (368)

Yelp (52)

Google (316)

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HUDeD Johnson

a year ago

In and out. There was a line but when your dog only eats a certain food. Make sure you get it before a freeze. Thank you ???? PetSmart!

Jessica Fausak

a year ago

Great! The groomers are fantastic and very friendly. They always remember us!

Mary Surratt

a year ago

Seems every time I visit PetSmart no one is ever around to ask about a product I would like to buy. Pretty much on your own when you walk in .

Pedro Martinez

a year ago

I went in there in search of some dog care products, Danielle from grooming was super helpful and provided me with great advice as well as some helpful tips. Will definitely be back to this location

Maria Elena Munoz

a year ago

They are friendly, and the place is clean.

Lorraine Pagan

a year ago

LOVE PetSmart! The store I visited was not my normal store but per usual was a great experience! PetSmart does a wonderful job of keeping each store consistent in regards to the experience. Thank you PetSmart team!


a year ago

I have a pet rat and they have all the good stuff for him. I really like the rocketship from Tinytales that I bought here. Although my rat loves fabric and it would be nice if they sell fabric deco in cage, ie. Hammoc

jackie young

2 years ago

my online order was ready in 20 minutes

Rhonda Gallardo

2 years ago

Very knowledgeable & helpful staff.


2 years ago

My babies love this place all the right things food toys clothes plus treats

SL Novak

2 years ago

I always find what my furr-baby needs here! ????

Kyle J.

2 years ago

This location has gone downhill bigtime. From never having what I need to cleanliness to all the homeless cruds they allow to take over the entrance.

Mary Ruiz

2 years ago

There so friendly and fast service ????

Lynn Harper

2 years ago

We go over ad get crickets

Hannah Keck

2 years ago

Wonderful staff, always has what I am looking for

Juliet DeNapoli

2 years ago

Checkout clerk was great! Very nice nice speedy. Betta fish in BAD shape. A few dead, many only 2 days away. I bought a female with very bad stress stripes. They cleared up once she was put in a good tank.

Adrian Garcia

2 years ago

Good customer service, excellent knowledge on training tips and other things. Friendly staff who are always asking to pet your animals, they actually make you feel welcome there instead of making you feel like a regular customer. I bring my dogs in to get groomed and they look absolutely amazing. I will continue to bring my animals here to get groomed and also to walk around because of the friendly service that I receive. Cleanliness of the store can probably improve a little but all in all everything is great.

Esther O'Riley

2 years ago

Didn't get what I wanted at that peticular store!!

Nafeesah Hassan

2 years ago

Wonderful. Took a return, without a receipt. Nice manager.

Ron C.

2 years ago

Great customer service and very clean

Jocelyn Ruiz

2 years ago

employee manager was rude and gave us attitude

Norma Reyes

2 years ago

I always find the perfect toys, food, etc. for my kitty.


2 years ago

had a 30% off coupon from my mail as I recently joined.....saved some money.Fast courteous staff...clean store

Brandy D

2 years ago

My dog always leaves smelling good and looking great. All the employees are really sweet too.

Barbara Van Zandt

2 years ago

It was small and was able find everything.

A Ss

2 years ago

Nice staff, need more sales and product that are healthy and more different brands

Fernando Rosales

2 years ago

This is one of the locations where I purchase superworms nightcrawlers crickets for my geckos my bearded dragons I can always find at this location the supplies I need if I cannot find another PetSmart because this one's so isolated by itself a lot of people don't even notice PetSmart is at this location and the staff are very friendly and respectful

Terrence Sanders

2 years ago

Thank you Shelia you're the greatest, and as you know Charlie, Ghost, and Terrence ADORE YOU. Thank you for taking such good care of my babies like you do every two weeks ❤️ The Sanders Family.

Genius Zhou (Genius9367)

2 years ago

Got my pets here. Really cool

Tammy Haire

2 years ago

The store was clean, the staff were friendly, and my son loved looking at all the colorful fish.

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PetSmart, Texas, Austin

1628 Ohlen Rd

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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