PetSmart Austin, Texas
368 reviews
All reviews (368)
Yelp (52)
Google (316)
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HUDeD Johnson
2 years ago
In and out. There was a line but when your dog only eats a certain food. Make sure you get it before a freeze. Thank you ???? PetSmart!
Jessica Fausak
2 years ago
Great! The groomers are fantastic and very friendly. They always remember us!
Mary Surratt
2 years ago
Seems every time I visit PetSmart no one is ever around to ask about a product I would like to buy. Pretty much on your own when you walk in .
Pedro Martinez
2 years ago
I went in there in search of some dog care products, Danielle from grooming was super helpful and provided me with great advice as well as some helpful tips. Will definitely be back to this location
Maria Elena Munoz
2 years ago
They are friendly, and the place is clean.
Lorraine Pagan
2 years ago
LOVE PetSmart! The store I visited was not my normal store but per usual was a great experience! PetSmart does a wonderful job of keeping each store consistent in regards to the experience. Thank you PetSmart team!
THANH NGUYEN
2 years ago
I have a pet rat and they have all the good stuff for him. I really like the rocketship from Tinytales that I bought here. Although my rat loves fabric and it would be nice if they sell fabric deco in cage, ie. Hammoc
jackie young
2 years ago
my online order was ready in 20 minutes
Rhonda Gallardo
2 years ago
Very knowledgeable & helpful staff.
SANTA GONZALEZ
2 years ago
My babies love this place all the right things food toys clothes plus treats
SL Novak
2 years ago
I always find what my furr-baby needs here! ????
Kyle J.
2 years ago
This location has gone downhill bigtime. From never having what I need to cleanliness to all the homeless cruds they allow to take over the entrance.
Mary Ruiz
2 years ago
There so friendly and fast service ????
Lynn Harper
2 years ago
We go over ad get crickets
Hannah Keck
2 years ago
Wonderful staff, always has what I am looking for
Juliet DeNapoli
2 years ago
Checkout clerk was great! Very nice nice speedy. Betta fish in BAD shape. A few dead, many only 2 days away. I bought a female with very bad stress stripes. They cleared up once she was put in a good tank.
Adrian Garcia
3 years ago
Good customer service, excellent knowledge on training tips and other things. Friendly staff who are always asking to pet your animals, they actually make you feel welcome there instead of making you feel like a regular customer. I bring my dogs in to get groomed and they look absolutely amazing. I will continue to bring my animals here to get groomed and also to walk around because of the friendly service that I receive. Cleanliness of the store can probably improve a little but all in all everything is great.
Esther O'Riley
3 years ago
Didn't get what I wanted at that peticular store!!
Nafeesah Hassan
3 years ago
Wonderful. Took a return, without a receipt. Nice manager.
Ron C.
3 years ago
Great customer service and very clean
Jocelyn Ruiz
3 years ago
employee manager was rude and gave us attitude
Norma Reyes
3 years ago
I always find the perfect toys, food, etc. for my kitty.
K P
3 years ago
had a 30% off coupon from my mail as I recently joined.....saved some money.Fast courteous staff...clean store
Brandy D
3 years ago
My dog always leaves smelling good and looking great. All the employees are really sweet too.
Barbara Van Zandt
3 years ago
It was small and was able find everything.
A Ss
3 years ago
Nice staff, need more sales and product that are healthy and more different brands
Fernando Rosales
3 years ago
This is one of the locations where I purchase superworms nightcrawlers crickets for my geckos my bearded dragons I can always find at this location the supplies I need if I cannot find another PetSmart because this one's so isolated by itself a lot of people don't even notice PetSmart is at this location and the staff are very friendly and respectful
Terrence Sanders
3 years ago
Thank you Shelia you're the greatest, and as you know Charlie, Ghost, and Terrence ADORE YOU. Thank you for taking such good care of my babies like you do every two weeks ❤️ The Sanders Family.
Genius Zhou (Genius9367)
3 years ago
Got my pets here. Really cool
Tammy Haire
3 years ago
The store was clean, the staff were friendly, and my son loved looking at all the colorful fish.
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
6am
9am
12pm
3pm
6pm
9pm
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