PAZ Veterinary East Austin, Texas

The only reason I’m giving two stars is for their incredulously expensive services. On our second visit, today, I got quoted $757 for my 2 dogs’ annual vaccines, heart worm tests and 3 mo. of preventive meds. And that wasn’t including the $145 in meds they wanted to tack on for one of my dog’s seasonal allergies. I declined their services (and still had to pay $64 for the “consultation”), went straight to Emancipet and paid $228 for the exact same services and was in and out quicker (I will admit I got extremely lucky and went on a super slow evening).

Always get the best service, all the vets and staff are so helpful.

You're paying for that free cold brew trust me. They offered 3 times to express my dogs glands I denied three times assuming it wasn't free. After they insisted I assumed it was free. Nope 30 dollars for a 30 second procedure. I could have taken her to a dog groomer and had her bathed and expressed for that price. Absolutely will never be back here. This place will nickel and dime you to death. Im glad my wife asked me to bring her dog here for her. Don't be fooled by the decor and free cold brew. You're paying for all of it.

We got our dog from a shelter so he has abandonment issues and separation anxiety. He happily walks away with the amazing staff and is never nervous here.

Friendly staff. Clean lobby. Made my dog feel at home.

Paid $800 for neuter of healthy 1 year old 60LB dog.

I’ve been meaning to write a review for the staff at PAZ the past few weeks as they really helped us in a pinch. We were walking with our dog on a Friday night and he got stung by something causing an allergic reaction. That reaction progressively got worse thoughtout the night. By Saturday morning he had really bad hives and welts all over his body. Our normal vet doesn’t have Saturday office hours we called PAZ and they took him in ASAP after we explained the situation. Once they treated him it was back to normal. For an emergency visit on a Saturday morning they were very reasonably priced, extremely accommodating, and friendly. They explained to me everything they needed to do and they were very upfront about how much it would cost. I would recommend them to anyone look for a vet in Austin!

I started going to Paz East during 2020, they had an organized & safe approach to taking care of my pets while also being conscious of COVID. All the vet techs have been so nice & knowledgable, while I haven’t met any of the vets in person, speaking to them over the phone they have taken as much time as I’ve needed to get my questions answered. Usually thats not a big deal but one of my dogs needed surgery and they made sure I was schooled up before scheduling the surgery. Compassionate + well run facility. Cost of services isn’t “cheap” but certainly lower than my previous vet, North Austin Hospital, where I feel like I nearly drained my bank account each visit. Recommend & crazy convenient for Austin East siders like myself.

Dr. Raegan Wilson is the best doctor I’ve seen in the almost 13 years I’ve been with my pup — and we’ve seen a lot! She is extremely thorough, knowledgeable (has a lot of ER experience), caring, and invested in her patients. She caught something so incredibly rare (liver abscess) and while I was in a bit of denial of this and declined further testing to get to a confirmed diagnosis, she stayed in touch with me a few hours after our visit and helped me understand that I needed to go to the ER when things weren’t getting better and her temp was rising (side note - I never knew how important and telling it could be to take my pups temp and this helped solidify that I needed to go - first vet to educate me on this!). She made it easy for me to get my pup seen by the ER ASAP by sending records over and calling them, and after an emergency life saving surgery to remove the abscess (by the amazing surgeon Dr. Pugliese at CTVSEH), she stayed in touch with the doctors at the hospital and supported me with her second set of eyes on everything throughout the way. We saw her a few times before this emergency for regular visits and I had a LOT of questions that she took the time to answer and has been extremely patient with me throughout it all! I am so incredibly grateful! The office and support staff have also been great responding to my messages in a very timely manner and are always really positive and pleasant when I call or do curbside drop off for visits — good energy all around. Thank you Paz East and Dr. Wilson!!

I called sometime last week to just get some basic information over the phone and was greeted by a kind young man named Albert. Albert answered all of my questions and helped me with some insight on how things operate at PAZ from a customer's view. It is likely Ill use PAZ in the future as I am looking for a place to use regularly!!! Thanks Albert!!!

Ooopps I used the wrong google account when I wrote my last review and wanted to make sure it went towards my more used account's reviews so here is another review :) PAZ East Austin has a great customer service staff and my personal experience was with Alberto who helped me gather some great information!!! Thanks again!!!

This place is amazing, treated with the up most respect. My Roxie was so sick and suffering so bad, I had to put baby of 14 years down. I was able to stay with her as long as I needed and wanted to.

We could not have had a better experience at PAZ over the last several months with our 9 month golden retriever, Baits! Baits LOVES everyone and excitedly sprints in. The team always takes the time to answer my many questions and follows up the day after the appointment to see how Baits is doing. We could not be more thankful for the care and thoughtfulness of this team! They treat Baits like their own.

Dr. Wilson is one person who has blown me away by going above and beyond in recent memory. With so many COVID distractions and adjustments, quality of care and customer service are often things that falls to the wayside. I was hesitant to join PAZ because I clocked them as expensive and bougie. However, I have been blown away at every opportunity. The front desk staff remembers me even though we’ve never met. The vet techs genuinely care about my dog. And the prices are totally comparable, if not cheaper than other vets in town. Most importantly, Dr. Wilson caught a tumor that TWO other vets didn’t see as a concern. My dog has cancer and I hate thinking that if I would have found PAZ sooner, she could be healthy and better by now. Dr. Wilson called me on her personal phone after a day of back to back appointments to answer my questions. She’s sent me after hours emails as well. AND she knows the pricing of her industry partners. One of the biggest stressors of medical care is not just the health concerns, but the costs to remedy them. Dr. Wilson is keenly aware of the costs of everything, including the referrals she makes for surgeries and exams that are needed out of office. I can’t over emphasize enough what a blessing Dr. Wilson and her team have been to me and my baby. You have a patient for life. And hopefully a longer one because of you. ❤️

I’ve been with PAZ for many years. It’s a little pricy compared to others, and I even left them for a small time because of it. I came back because their level of service, knowledge and friendly staff are unmatched. -My dog is leash aggressive so visits to the vet can be stressful. They were so understanding and helped mitigate any issues, it put both of us at ease. -One of my appointments was taking longer than expected because of an emergency and they checked in with me repeatedly to provide updates, you’d think this is a common practice everywhere but its very rare. They offered me beer and coffee while I waited and other options to compensate my time. -I had to put my dog down last year and I really appreciated the experience they created for us. They gave me a buzzer and put us in a candlelit room with pillows and blankets so we could lay down comfortably and spend some time alone together before going through with it. They even had cans of cheese wiz and peanut butter for my furbaby. When I was ready I buzzed them to come in. About a week after they gave me an engraved box with her ashes.

Very nice, knew exactly how to help my puppers. They are keeping very strict guidelines due to covid as well. Made me feel very safe.

Check pricing before going here. This place wanted $219 for vaccines. Went somewhere else and got them for $30

Horrible horrible horrible. I cannot express what a poor experience I’ve had here on multiple occasions. We’ve had 3 different vets tell us multiple different things in terms of our puppies health which is uneasy for new puppy owners. They’ve miscommunicated and misscheduled us multiple times. The vet tech who came out to get my puppy was passive aggressive and rude. When I voiced my concern to the vet about our poor experience and that we may be going somewhere else he said “ok cool gotcha” ... not a sorry, not a what can I do to fix it. This business is so poorly run, no one is on the same page and they clearly don’t even care that their clients are unhappy. I could not be more disappointed.

I called Friday for an appointment. The front desk said they didn't do appointments in advance, that I was welcome to call the next day for same day appointment. I will be bringing my dog to another place. Of course, I called the next day and I was given a different information.

With its relaxed calm atmosphere, you don’t feel like you’re at your typical sterile veterinarian clinic. Very friendly and knowledgeable staff. A range of options provided with no pressure at making any rushed decisions. I highly recommend you check PAZ out.

Paz has never let me down with my senior chihuahua who has needed much care. Their holistic Dr. Johnson is wonderful and helped develop a second opinion from another vet who almost put my baby down. It's been a week later and my baby is doing great. I almost made the worst decision without them.

They’re soooo overpriced. Service is good but will leave you broke. Take your pet somewhere else.

We were visiting from out of town when our Frenchie Louie appeared to have an eye infection. Called and got an appointment that same day. They offered curbside service due to Covid, but I felt well informed of everything and felt comfortable with my dog being in their care. I work at a vets office back home and was super impressed with this place. Dr. Kiefer was great and so was the rest of the staff I dealt with. This will be Louie’s vet when we move there.

Dr Cindy Carter takes such great care of the animals and the staff is always friendly!

Best Veterinarian service experience I've ever had my pooch experience, so much good energy and the staff is awesome. Recommended 100% hands down.

Amazing! I’ve never been to a vet like it, everyone was extremely kind. The doctors were very informative & honest. I would recommend to EVERY dog/cat owner to come here the hospitality is 10/10!

Curbside service during covid-19. Just bring your furry friend, & call the number posted right in front of your parking space period tell them what parking space number you are in, and they will come get your furry friend for a checkup/ vet visit. No need to go inside. I took my dog to them for the first time, they took her inside gave her a nail trim and a routine checkup. They were very polite and very professional. Three locations to choose from, this just happened to be the one closest to my home.

Way overpriced. Go if you’d pay extra for fancy interior design and free cold brew.

These guys really took good care of my kitty, she had some ear problems and they got her all fixed up and happy again. The staff is super nice, from the lady that picked kitty up, Dr Kiefer was great and did a good job explaining everything, to the the lady who took the payment. They will take good care of your furry friends ????????

My dog declined suddenly and needed to be put to sleep. Paz Vet East found a way to squeeze us in, observed safety protocols while allowing me to hold him during his exit from this world, and were incredibly gentle, gracious, professional, and supportive of both my beloved Rusty and me.