Yeargan Pet Cremation Services Lenoir City, Tennessee

These people are so wonderful. Our sweet Great Dane, Daisy didn't want us to have to make a choice and decided to go home on her own. On a Tuesday night around 7:30 after my son and I had took our last nap by her side, she took her last breathe. Now left with the decision on how we could honor her, she was too beautiful to bury. I immediately got on the phone and reached out to this sweet family. Shawn drove 40 min to get my sweet girl and prepare her for cremation. They talked me through what would happen and they had her ready the next day. When I arrived everything was perfect. This sweet family went out of their way and was so kind. I really appreciate people like this. They will never know how much they blessed me that night. I would highly recommend this sweet family.

I just recently lost my Bella, a 14+ old chihuahua. They were fantastic! I contacted them 15 months before because my Bella was acting weird & I thought it might be her time to go. I recommend this place to all pet lovers.

I just want to say that they are the sweetest people! I lost my sweet boy Toby (cat) to kidney failure, this is my first loss and it was devastating! Carolyn and I spoke on the phone for quite a while and she was so kind and I appreciate that very much! Nobody wants to lose a beloved fur baby but when the time comes I will most certainly be using their services again! Another thing, they are very affordable also which tells me they really do care.

This will be lengthy, but the read is needed to know all of how I was treated. I had to put my poodle down on Monday 2/8/2021. This was the 4th dog in the last couple of years that I've had to put down that I had cremated. The other 3 I had to pay for the cremation before I left the vet. There was a little blame on the vet, but more so on Yeargan. When leaving the vet I was told by my vet that they mostly used Yeargan, but also had another service they used and told me I could chose whomever I wanted for the service. I was never asked for a payment of any kind. On Tuesday I contacted the vet to let them know I was researching who I wanted to use for the service and they advised me that Yeagan's had already picked up that day and I would have to contact them. I was kind of surprised by this, but figured they would be fine. I called Yeargan's right after speaking with my vet and spoke to Caroline. I inquired about the price (which my vet had quoted $150) and was just trying to clarify the cost and when he would be ready. Caroline quickly told me she was in her car and not at her computer and ALL she could tell me was it was $100 cremation fee and $50 pick up fee from the vet. I told her that was fine. On Saturday 2/13/2021 I hadn't heard anything about my baby's ashes being ready. I first called the vet to get info and they referred me to the Yeargan's. I called Yeargan's and got Caroline AGAIN and without hesitation she said "Oh yes we have Winston ready and you can come and pick him up." Yeargan's is about 30 miles from me, and my vet is about 3 miles. I said to Caroline " I thought I was supposed to pick up from my vet?" Without hesitation she said "Well yes, but you have to pay for that first." I said "That's fine I've not been told who, who or when to pay." She said she could take my card information over the phone. I gave her that information and was a little troubled by the fact that NO ONE had contacted me about him being ready or about how to pay. I called my vet back to complain and after speaking with Amanda she informed me that my baby was still there at the vet. She called Caroline and basically went off on her and asked "who's ashes were you going to give him if he had come to get him?' I also called the Yeargan's back and spoke to Caroline again and she point blank said "I'm sorry Mr. Scarbrough. I lied to you." At this point I was so upset that I shared my story with several friends and was not able to give a review, but a friend of mine posted a review on their Facebook page to which the owner responded and said "Caroline thought you were talking about another "Winston" that we had and she wasn't at her computer and didn't know. To that comment I couldn't help but reply "the chances of you having 2 Winston's there at the same time are not very likely, but she didn't hesitate the second time or third time I called to tell me he was ready or to admit that she lied to me. The first time I called she didn't hesitate to tell me that she wasn't at her computer and couldn't answer any questions except about cost. She was able to tell me in the second call that I hadn't paid yet, and took my card info over the phone, so it's obvious that she was. Our comments and review was removed from their Facebook page and we can no longer put anything on their page. I did tell them that I hope IF there was indeed another pet owner of a dog named Winston that they would see the post and know that their ashes were about to be given to me. TOTALLY UNACCEPTABLE!!!! Much to my further hurt I chose to pick my baby up from the vet and take him to a place of MY choice and WATCH the ENTIRE process to ensure that I did in fact have my baby's ashes. That was WAY more than I wanted to do.

We lost our dog last week and used these folks for cremation. They were accommodating, friendly, professional and kind. The facilities were spotless. I would definitely use them and recommend them for anyone needing cremation services.

Thank you for everything you do. My little Angel is back home.

We were treated with such kindness and respect. Our beloved Great Dane, Maddy, passed away at 9.8 years old. Thank you for what you did for our family.

I lost my dog Romeo an Italian Mastiff who was 9yrs old last night and the sweet lady that answered the phone made me feel at ease. She had an angelic voice like I was speaking with my grandmother. She quickly got on the phone and made arrangements for him to be picked up’d. It’s hard losing a fur baby who is family. But I know he’s in heaven with my father now smiling down on us. Thank you for all you have done and continue to do! ???? definitely recommend these folks!

Wonderful service and sympathetic to us. Would recommend them to anyone and would use their services again.

They are wonderful people who understand our loss. Highly recommend!!

A wonderful experience, for such an unfortunate event. Mrs. Yeargan came to her office on her day off, and took my Little Merlin in with such care and sympathy. We recieved him back the next monday with a sweet little box, and very nice prayers. Thank you for being so compassionate, in such a terrible time.

Being a first time rainbow bridge parent it was really difficult and successful. Yeargan eased those nerves of having to cremate my cat. They were not only professional they were personal. They met all my needs in such a sad time of my life. They picked out a beautiful box for him, and got him back to me within days! They were supportive and just down to earth to talk to. Thank y'all for doing what y'all do and not costing us parents a ton of money either. Y'all were wonderful to work with.

It is wonderful that there are people who can provide this service. I know I could never do it so Thank you. I would highly recommend them. Both of them were very nice and professional. Thank you for making such a painful ordeal much easier to deal with.

Yeargan's cremated my sweet Roxie a year ago. Sean and Carolyn are amazing. Their service is very professional and caring. Sean has gone above and beyond for me picking up my girl since we had her euthanized at home.

Our vet recommended Yeargan. Carolyn was kind and professional from the first moment of the first phone call. Our Cosmo was returned to us in a lovely walnut box along with a dated certificate of cremation. I had a paw print made for our daughter at am extra fee. I appreciate the kindness I was shown.

Phonecall regarding my furry boy's ashes was respectful and informative.Thank you from Michelle and Ramone xx

We have had to use Yeargen twice in the past two months, our two pugs passed away two months apart and it's been very difficult for us. We felt lost after the first one passed away suddenly because she was our first dog and died at 14 years …

My issue is that they put our fur-babies names in quotes, as if they’re just humoring us. As if saying that’s not REALLY their name, but we’ll humor you with it. No, that’s their name, you didn’t put my name in quotes on any of the paper work, didn’t even put his last name in quotes. So, why was his name not worthy of not being in quotes? I found this extremely triggering for my anxiety, and the grief I was feeling as it seemed like to them his name wasn’t his name, that he was just a “dog”. It’s kind of disrespectful, so I threw all that paperwork away because it enraged me every time I looked at it to see his name in quotes. He’s worth more than those quotes, I really would appreciate it if places would stop doing that. It’s rather insulting to pet parents, especially when they’re already having a rough enough day by picking up their baby’s ashes. Please stop doing that, it really irks a lot of people. More than anyone knows.

We were very pleased with Yeargan. They treated us and our deceased furry family member with respect and dignity. They truly seem to understand the delicate nature of this sort of thing and do their job well. Furthermore, we appreciated that they did not charge us until we were presented with our animal after the fact, so as to ensure we were happy with the service. Their standard boxes are also very aesthetically pleasing, but simple and not at all gaudy or overdone. Our family highly recommends them.

Thank you Yeargan for the kind & professional way you treated us when we lost our beloved Beethoven.

I unexpectedly lost our beloved pet, recently. Yeargan's made this tragic process bearable. Excellent service and extremely friendly and professional staff!

Thank you so much for everything you did for my family and my soul are at ease

I called to ask for pricing, the woman said she was at the hospital with a family member who was undergoing a procedure, I wished her and her family member well, she sneered "Yeeeeaaaaah" and hung up on me. No sale.

The lady is really nice but they wait over 3 weeks to cash my wife’s check and it bounced. The son call and threaten my wife that was making a police report after my wife told his mother she would send the cash. Then he sent my wife a picture of him sitting in the police department while she was at work. Maybe the mother needs to get a handle on her son!

Great people! If you need their services you are in in a tough place. they are nice and caring. - steve

Super nice lady! Very sympathetic and caring during my time of loss. Highly recommend their services..Thank you ❤️???? from Kaos and myself

Our dog was mistakenly sent to Yeargan's by the vet, after we had arranged to have him picked up by Resthaven. When we realized that the mistake the vet had made we called Yeargan's. The lady was EXTREMELY rude and just kept snipping that …

Ms. Yeargan was very polite,compassionate, and professional about our beloved pet that we lost. She clearly explained our options and what to expect and completed our requests in a timely manner.

We had a positive experience with Yeargan Pet Cremation Services. She was very kind, sweet & compassionate during the loss of our sweet chihuahua, Missy. The drive to and location of their business in Lenoir City is beautiful near the lake.

I highly recommend Yeargan's - the level of responsiveness, care and respect for animal and family was excellent. Handled a difficult situation with compassion.