48 reviews
All reviews (48)
Yelp (7)
Google (41)
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Kim Shelton
2 years ago
They take wonderful care of Bandit!
RJF
2 years ago
Love these folks and will be back!! Great for day care, hair cuts or long stays. Great team here that is awesome with animals
Mildred Reese
2 years ago
VIP is the service for my Kash, a Yorkie-pooh. We use them to board and groom her and the price they offer is really affordable. Nice and friendly also knowledgeable people. Give them a thought if you may need a boarding and grooming for you pets. Thanks VIP!
FantaOnRR
2 years ago
My minipoo needed grooming real bad. VIP did an awesome job and he is sooooo cute.
Megan R
3 years ago
Do not take your animal here. 1) It looks like a hoarder lives in the building with loose animals and piles of stuff everywhere. 2) They charged us $120 for our dog instead of the $54 we were quoted "because she's a Doodle" and "was really difficult to cut." First, she is not a Doodle, and second, there was no mention of a "difficult dog fee" during our phone conversation or on their website. We never would have taken her had we known about that because she can be difficult about her feet. 3) They cut off all of her whiskers (near her mouth and eyebrows) and most of her eyelashes, which no one asked them to do. No wonder she was "difficult" and "had to be held down." How in the world are we going to get this traumatized dog into another groomer in the future? The one positive is that when we complained to Penny, the owner, she at first refunded us $35 before refunding all $120, and she was very understanding and nice. She seems great, but we won't take our dog back after this experience.
Wendy Pemberton
3 years ago
I wanted his face trimmed, a bath and nails. I dropped him off at 7 and called at 3:30 and he was just on the table. I was told he was a mess because he had mats in his ears. I guess they forgot to trim around his eyes because of that. That is way too long for him to be in a cage waiting all day. It’s always an all day event. That’s too much stress on my dog. Plus, I gave him the benefit of the doubt because it was a new place but it still looks very bad and very unorganized.
Ramona Easterling
3 years ago
This was my yorkipoos first haircut and it is beautiful. The groomer did exactly what I asked for. Thanks for the great job!!!
Matthew Odle
3 years ago
We cannot say enough good things about VIP! They helped us find our sweet poodle rescue and have taken care of her and our pit-lab for years. We just had them boarded here for the first time last week while we went on vacation. We have never gotten pets back from boarding that weren’t THRILLED to be getting out of doggie jail… until yesterday. They honestly acted as rested and relaxed as we felt and truly seemed in no hurry to get out of there. Our big dog even received a bath while he was there. If you are looking for a careful, thoughtful, attentive and caring company to groom or board your babies, look no further. These people truly care about the animals in their care! The prices are very competitive as well.
MaKayla Crumedy
3 years ago
AWFUL. Loose dogs & cats running around the establishment and barking at customers the minute we come in. The guy running the show when we picked up our dog was RUDE. This was our first and last time spending our money at this place.
Tammy Smith
4 years ago
Our cats felt at home during their stay! The people here are so friendly and made sure our cats' needs we're met!
Stacy Seals
4 years ago
The staff is always friendly and knowledgeable. They are so good with our baby.
Samantha Rice
4 years ago
We called for last minute boarding on a holiday weekend and they got us fit in! Cookie had gone to plenty of other places to be boarded and always came back shaking and terrified. This time she came back happy and her normal playful self! We will definitely be back! The prices can’t be beat! Only 4 star due to the run down appearance but honestly a great place!
Randy Lee
4 years ago
We are so thankful for your kind, considerate treatment of our old cat Baghera. He was so distraught over having to leave the house, but we desperately needed to have grooming done for his coat and claws before it developed into a life threatening situation. I SWEAR - by the time VIP GROOMING was done with him (in less than 10 minutes by the way), I think old Baggy was wanting to schedule his next cross-town visit! He didn't even cry on the way home! Your staff was wonderful and your experience was evident. We thank you for taking care of our old boy so well - and, even more so (if that's possible), putting us at ease. Baghera is like a new old cat! God bless you all!
Matt Tucker
4 years ago
They are great with our pets!
Jennifer Ryder
4 years ago
They do a great job hand stripping my miniature schnauzers at a very reasonable price.
Antoinette Sallings
5 years ago
This place reeks of cat piss! The smell is unbearable!
aradhana thawani
5 years ago
Took my Yorkie here for the first time. Just needed a basic trim I even specified that ONLY trim up nothing much! I showed them a pic as well of how I want it. My poor boy looks awful with what they did. They shaved him COMPLETELY and cut up hair on his face all wrong. One side is long and the other is completely cut up. I wouldn’t go here again or refer this place to anyone. I’m really sad and upset.
Fred Thomas
5 years ago
I used to like them. I've taken my dogs there for awhile. The quality has really dropped in the last year. They never get requests right and they cut my dogs eye. Edit, they definitely cut my dog's eye. I'm really disappointed in this place. I used to recommend VIP, now we will steer people away.
Jenny Michell
5 years ago
Got resue dog , very happy aminal.
Kim Ruf
5 years ago
VIP Grooming does an exceptional job grooming mt great big dogs. The haircut they gave Lana was top notch!!
Lori Otto
5 years ago
They do a good job grooming dogs.
Trama Cook
5 years ago
Best people ever. They love these fur babies! Not all super heroes wear capes!
LaMon Norton
6 years ago
Professional groomers and GREAT with MY FUR kids (animals).
Brent Atkinson
6 years ago
I wish there were 6 stars to give. After years of terrible to mediocre grooming experiences, we finally found a place that does a phenomenal job with our Goldendoodle at VIP. We dropped our dog off looking like a mess and picked him up looking amazing. We finally found our new groomers!
Gary Talley
6 years ago
Had to have my 2 dogs in before 9am and was told they would be ready at 4 and just come pick them up. They weren't ready until 5 so I had to wait.
L Taylor
6 years ago
The second time I brought my incredibly sweet, obedient goldendoodle to VIP, she was terrified to go in. I had to basically push her into the back, which I thought was maybe because there are about 10 cats right when you walk in the door. …
Richard Garland
6 years ago
Great place they do a good job grooming my dog
Meredith Smith
6 years ago
Penny is the only groomer in town who was able to keep my miniature poodle in perfect show clip. She obviously loves animals and my dog loves going there. She rushes in and greets Penny like she is family, which after 7 years, I guess that's what it feels like to her.
Pamala Willis
7 years ago
Both of my dogs got sick there. Cost over 600.00 at the vet. Vet said they had aquired a bacterial intestinal virus, most likely from drinking from contaminated water bowls that had not been sanitized from previous dog use.
Kiliaen Anderson
7 years ago
My poodles look fantastic and love the staff. They run into door when we arrive.
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Business Hours
Monday
6 AM - 6 PM
Tuesday
6 AM - 6 PM
Wednesday
6 AM - 6 PM
Thursday
6 AM - 6 PM
Friday
6 AM - 6 PM
Saturday
8 AM - 10 AM
Sunday
4 PM - 6 PM
Popular Hours
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