PetSmart Simpsonville, South Carolina

Very friendly staff, great durable toys for bigger dogs. Awesome selection of collars too.

Friendly staff. Small and medium size crickets for reptiles. Wish they had Large????????‍♀️.

Smaller square footage store so a bit limited on selection, but overall a nice store. The grooming salon always does a good job on my long haired miniature dachshund. Pretty easy to get in and out quickly for the pet essentials without having to deal with the crowds at some of the larger stores.

Found exactly what I needed great niece loved the store and animals

Two ladies who helped our dogs did a great job our dogs were afraid but they cut their Nails very great job

Really good place to take your animals. They treat your animals like family.

This is a smaller place than my usual persmart. However, the store is very clean The staff is very helpful and friendly. I will be going back again.

This is smallest, by far, of the PetSmarts I have been in. The store may be small, but the employees are fast, very nice and helpful! Thank you all for helping find the dog training collar I needed!

I got a fish here once, it was beautiful.

Everyone was friendly and helpful. Our dogs were treated so well. Thank you so much!

Large selection for a small store,very friendly help and good prices

Attentive staff. Super small store

Walk in hours and appointments are not accurate on their website, they will turn you away even though the grooming salon is open.

Very nice workers are always eager to help

These managers here are very shady, will hide the fact that your dog has been cut, never tell you about it because they are forcing new inexperienced groomers to groom dogs they should not be grooming yet. However the groomers are great and they care about your fur babies as if they were their own!

Small but very well supplied with all your pets needs

Recently moved here and wow! KIM is like the BEST employee they have! Such great customer service, so humble, and knowledgeable!! Thank you so much KIM! we will definitely be coming here for all of our pet needs (we have a lot)!!! :) KIM deserves a kudos for sure!

Smaller store with limited choices with staff who had to approached to get them to stop talking amongst themselves instead of assist customers. Store was clean and organized.

I am very satisfied with the product and the employees are really nice. There was a certain girl who was incredibly helpful with the fish and all the products. She gave me useful tips and made my day twice as exemplary. She is about in her twenties and is dirty blond. She's talkative, friendly, and valuable to the PetSmart business. She has a great smile and is a hard worker. The other workers were friendly too and helped me to the best of their ability. The products are always amazing and almost always meet my needs. I also love the discounts I can get. In short, I would definitely recommend PetSmart.

I took my four month old yorkie to Petsmart for a bath and puppy cut and when I picked him up his whole body was shaved with patches of hair everywhere and they left all his hair on his head. He looks like a totally different dog and I am very hurt and upset. Never think just because you are taking you puppy to PetSmart the groom will be ok because this was the ABSOLUTE WORST thing I could have ever done. I gave one star but they didn’t even deserve that. The Simpsonville location is horrible and the best thing they could do for me is give me a gift card. Horrible would be a understatement!

I was having a bad day and my dog Taco Bella was scheduled to be groomed. The staff was so kind and got a kick out of her name, giving her a taco bandana. The only thing is that when we got home I noticed a dry patch of skin on her front leg where maybe they didn’t get all the soap rinsed off of her. Besides that it was a great experience.

Wonderful customer service. Grace and Dallas the worker there was awesome with helping us make our goldfish a new home. She apologized for what we had to go through from petco n helped us so much. Thank you Grace, you’re the best. Need more customer service people like you. Dallas helped us the 2nd time to bring our new additions to the family❤️

Please do not schedule with Chandler O. at the Simpsonville location. I've taken my hesitant (rescue) fur baby here at least 3 times, including the last time with Chandler O. and while it takes 30 minutes to get her from the car to behind the door to go to the grooming area, she has ALWAYS DONE GREAT for EVERY GROOMER she has ever been groomed by. My dog actually went into the store fairly quickly this time, but then decided to take her decision making time inside the store. She's super sweet, quiet, no growling, no aggression, very very calm and chill -- it can just take her a little while to decide she's going to do something. After only about 5 minutes of trying to coax my dog into the area--and we were only a few feet away (also she's 60 lbs so there's no lifting her) Chandler says "we will need to reschedule because she is already too stressed...I don't know how she will be once we start grooming". Mind you, I had made an appointment for 3pm and she called to ask if I could bring her in early, which I did...I got her there around 2:15, so its not like it was throwing her off a schedule. I really don't understand. I explained everything above but Chandler still seemed hesitant so I cancelled. Chandler O. and Petsmart are missing out. They have a record of my dog's previous visits which have gone amazingly well, plus I ALWAYS tip very well. Now I need to find a groomer who has more patience and a better understanding of hesitant dogs.

This petsmart location is the best I’ve ever been too. Always fully stocked and the staff is super nice! I have taken my dog StaX here a couple of times and everyone even the groomers and the bather are awesome!! I’ve never had a negative experience and plan to come back. Highly recommend Michaela, Stephanie and Chandler!

they are friendly but this location doesn't carry much.

Great store Great staff very knowledgeable and very concerning about you and your pets- Will to help you in anyway with there store and pets THANKS FOR THE GREAT SERVICE

These people were to groom my dog. They couldn’t because he was incorporative they said. They had problems with him and said they couldn’t handle him. These are professionals who should be able to handle him. The problem was they didn’t ever call me to tell me there was a problem. I had to go into the store to check on my baby. They said they called but no records on my phone. I even checked to see they had my information. These people lie and charged you a fortune for vet too. I wouldn’t take a snake into this store because the way they treat animals. Do not go into this store.

Sarge loves his haircuts, food and treats from PetSmart????

Need to Offer more coupons

Shrimp and pimento cheese tacos, yes please. The fried green tomatoes were amazing.