174 reviews
All reviews (174)
Yelp (14)
Google (160)
Newest First
Newest First
Oldest First
Highest Rated
Lowest Rated
Sarah Elzawahry
2 years ago
Brought my dog here to get a face trim. I booked the requisite service online, that said bath and “clean up trimming.” My dog was there for 45 minutes before the called me and informed me they couldn’t do a face trim and that service was exclusively for paws and sanitary trims. Not sure what took them 45 minutes to realize that. It may be helpful in the future to leave a better description of the “services” they provide. Don’t waste your time or your money here.
Sharon Clement
2 years ago
Great customer service, n always have what u need. Clean store n welcoming.????????????????????????
Tee Tee
2 years ago
I can get lost in this place. Always go nuts here.
Cindi Hicks
2 years ago
Excellent employees very helpful. Friendly and always smiling. My dog, Lexie had her Spa Day today at the groomers with Kayla. Kayla and all the grooming staff are the best. Kayla does an excellent job. I appreciate all of them and their friendliness. Always pleased!
Don Smith
2 years ago
I enjoyed my visit there oh, they were able to help me find the dietary supplements I needed for Max the cat, and they have a great selection of holiday themed items to enjoy with your pet which I did not expect! Great prices as always!
Pamela Reese
2 years ago
Love PetSmart. In spite of difficulties everyone is facing with getting products etc due to Covid ...they are always helpful in trying to match other products that are in stock to help pet owners take care of their pets. They have a good selection. Support our local animal.shelters. And really seem to care about pets and the people who love them.
Stafford Green
2 years ago
The expensive overpriced stuff is at the front of the store and close to the aisles... The less expensive and still good food is in the back :)
Shelley Rabens
2 years ago
This PetSmart was well stocked, clean, and had very nice associates. Will definitely be going back to this one instead of our normal one.
Heather Merritt
2 years ago
Employees are so awesome about helping you find what you need and so courteous.
Ashly Dennis
2 years ago
This store is the best. The staff is so helpful and friendly. They always have what I need stocked.
Faye Liner
2 years ago
Tabitha did a wonderful job on our Bischon, Bentley. First time in but it won't be the last. She listened to what I wanted and gave him a beautiful groom. I asked her to shape him like a Bischon not a poodle and she did exactly that. Kudos to Tabitha!
leslie provost
2 years ago
They are well stocked, clean and enough employees. I always find what I need
Brianna
3 years ago
Convenient and love using the app, seems like the deals are always better!
Cynthia Branch
3 years ago
Stock was a little low. But the employees are always cordial.
Nancy Robinson
3 years ago
Great place for dog toys and treats
Patricia Williams
3 years ago
Good selection Fair pricing Located nearby Groomer on-site Carry pets medical needs
Jeffrey Johnson
3 years ago
It's Petsmart. Hit or miss if u can find someone who really wants to help you.
Laura Botsworth
3 years ago
WORST grooming experience ever. The lady had no clue what she was doing and cut my dogs hair WAY to short. i am never going back there!!!!
Renee Kittrell
3 years ago
Love all the staff! They are great with our Bassett, Rilee!
Doris Brucken
3 years ago
Dingy, not Well lit and didn't have anything thing that I was looking for, prices are high as well.
Katie “Katie the drug lady” Lanham
3 years ago
Got a great safety harness for the car and they help me socialize my puppy.
Zee Hilal
3 years ago
The place is a good place to have handy. They price match from the internet too, but they carry quality brands so some things may cost a little bit more than walmart. Really sweet people and a good selection.
Dr Robin C Middleton
3 years ago
Tabitha really takes great care of my baby Mateo. Love the service there!
Robert Dunlap
3 years ago
We love Petsmart! My dog loves Petsmart. Today my Lhasa Apso was pampered with grooming. Taylor is a wonderful groomer. Sadie looks great! We were having some issues with Sadies barking. They suggested Karlie, a PetSmart in store trainer. After just one session with Karlie we got Sadies barking controlled. She showed us how to train Sadie and corrected the methods we had already tried. Karlie was patient with us and the advice she gave us was well worth it. If you dog needs training or you are having some issues with your pet make sure you see Karlie at the PetSmart on Folly road.
Tina Hobgood
3 years ago
From front desk to grooming salon , friendly and willingness to serve is how I describe every encounter with every employee. Congrats Team and thanks manager who directs you. Kind regards and much gratitude for jobs well done. Satisfied Client
John
3 years ago
Great grooming. Schedule checkin and pay via app so it was easy drop off and pickup. Great staff
Renee Stephens
3 years ago
Excellent services. Groomers did an awesome job with my dog's nails
carl miller
3 years ago
As fine a place as Ms.Scarlett would consider. Nothing could be finer than to meet in Caroliners in the mooorrrning.
Autumn Fralix
3 years ago
The Employees are friendly. And they love on the pups Everytime we come in. Ask if we need assistance or chat about whatever is there.
Olga Errigo
3 years ago
Kayla gave my puppy his first haircut today and she did an amazing job! I was a little nervous because this was his first time. He was well taken care of and she is very professional! I will be returning to her!
show more reviews
Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 6 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?