Dogtopia Warwick Warwick, Rhode Island

Very clean! Nice play areas for the dogs! Very attentive staff! Fun events for the dogs! Definitely recommend! Lots of fun activities for the dogs! Pictures and crafts! He can't wait to get in the door!

I had an unexpected need to leave my dog at this day care center for a couple of days because I was moving out of state and my dog would not be able to travel in the U-Haul truck. It was kind of unexpected in last minute because the lady that was supposed to watch my dog had a death in her family and she told me literally the day before I was moving that she couldn't watch my dog. My dog is like family to me. I called this place because I thought that they cared and put dogs first. Instead I got a woman on the phone that quoted policy to me and told me that they require a three-day stay before they will let the dog board and that they didn't have any availability. I asked her if an exception could be made or if she can speak to someone to see if they'd be willing to make an exception under the circumstances because it was kind of an emergency. I literally had no place and no one to leave my dog with. She again quoted policy to me and just gave me a few other places for me to call. If this place really cared about a dog vest interest, they would have understood that I wanted the best for my dog. Dogtopia is there to make money, they don't really care about your circumstance or your individual dogs need for care

Dogtopia is the best place for dog daycare my dog is safe happy and loved the place is always clean and staff is friendly

Every time we bring our two dogs to Dogtopia, they get so excited. Without fail they are warmly welcomed in the lobby. Many of the employees recognize them immediately even though they only attend sporadically. When we boarded them this summer for a long stay, I received a few emails with photos of my boys playing and having fun. It was so comforting to know they were in such good hands.

My husband and I started to bring our dogs to Dogtopia of Warwick when they were six months old three times a week for playtime and socialization. In the past six months, they have both contracted Kennel Cough and Giardia twice. This led to over $3,000 in Emergency Room, Office Visits and Medications to heal them. The staff at Dogtopia are pleasant, but they are not equipped with the skills to identifying and dealing with a dog that comes to this facility that exhibit symptoms that would compromise another dog’s health such as a cough and loose stool. This facility has a significant amount of staff turnover, so our pups never get experienced and well-trained humans that are consistent and well educated. We would have expected a call from the facility if either dog appeared to have Kennel cough or loose stool. But it was not until we picked them up in the evening and in the car ride home we discovered they were ill. When I brought this up to the manager, Jessica. The concern was left unresolved and dismissed. I also discussed with Jessica about another staff member treating our German Shepherd as if she was violent when I brought her in for drop off. I would like to note that our German Shepherd has never been violent to anyone. Jessica’s response was in such that the front desk staff are not as trained or in a position to receive dogs. I don’t think someone afraid of dogs should be working a front desk at a dog facility or in any capacity. That issue was never even resolved. Other staff at the facility insisted that the neglect our dogs experienced was the fault of the prior manager, even though they have a full team that are allegedly trained with more than 100 hours and an owner who is absent. We were never contacted by the owner David. He is always in meetings and absent from the day to day running of this facility. I did receive an email once saying he would like to talk but he never ended up reaching out. We have two dogs; one is a German Shepherd and the other is an Australian Shepherd. Our Australian Shepherd was discharged from Dogtopia over an incident with nipping. We took Dogtopia’s recommendation and brought him to training at the Dogtopia facility and worked with him full time at home. Even when we had to miss a class, we made the class up in another session. All of these training courses never really progressed to more than standing around and giving our dog a treat every three seconds and putting them in a crate to calm them down. My dog is very calm in a crate and is fully crate trained. However, the trainer and all the staff that recognize our Australian Shepherd agreed that he and us were doing very well, and they missed him. Today we went for another evaluation with him, and Jessica the manager said he did not pass because he was over stimulated. I’m just not confident that this facility is well equipped to handle the capacity or are well trained to handle all the responsibilities that come with caring for our dogs and keeping them healthy. The mop buckets are never cleaned after each use and the water in them is basically recycled contaminated water to clean up another mess. The dogs will lick the floor and get sick. It is my opinion that you send your dogs to a facility that has the capacity and skills to take excellent care of your pups while keeping them healthy. Advise to the owner: Do something! Even after reading past reviews, you only respond if you get 5 star reviews. Take some advise and care of the pets we send to your facility like they are your own and do not ignore problems. Stop hiding behind fake meetings and engage with the customers that keep you in business. I hope this review makes you a bit more compelled to be a leader within your organization. Response to owner FALSE and a true representation to who you are as a filthy dog facility that cannot handle the capacity of dogs with undertrained staff you have. Also he is my HUSBAND not partner. Bye.

My Boy loves going to School each week! They take suck good care of give him lots of love and attention. They even taught him how to properly use a crate lol!! Love all the staff!

My dog loves going there! She has fun and the coaches are so nice and welcoming. I also love the creative things they do with the dogs!!! We are very happy :-)

All the staff are friendly

The thoroughness of the staff. I have been to five (5) doggy daycares in the past month and they were the ONLY ones who gave me a tour. They were the ONLY ones who had me fill out a very extensive registration packet asking pertinent information about my dog. They were the ONLY ones who offered much needed downtime for my dog so not to be overstimulated and overly exhausted by the end of the day. Something I’ve always worried about. They also ALWAYS have someone to answer the phone. Very clean. Very professional. Hopefully they continue to stay that way and it wasn’t just to make a good first impression. ????

Best ever! If your not taking your dog to Dogtopia ... Your in the wrong place! My puppy Ollie loves this place. I can't say enough ????

This truly is one of THE BEST daycares for my fur-baby, Sydney. She can't WAIT to get there and the staff is professional, friendly and knowledgeable!!

Dogtopia is a excellent doggie day care facility. It is a brand new, state of the art facility. It is kept extremely clean, my 3 year old Golden Retriever Molly loves going. The coaches that work there along with the front desk staff and David the owner are exceptional. They truly love the dogs, are very welcoming and accommodating. Molly comes home as clean as when she went there. The outside is astro-turf so no muddy mess. It is a great place!

I really loved everything about this place. The app was great and easy to use from scheduling daycare to watching the pup on the camera to contacting the facility. The coaches and trainers were so great and very caring. Unfortunately, my rescue puppy (8mos old) did not pass the group meet and greet. She couldn't handle the rush of dogs in any setting and became extremely stressed/agitated. They gave me tips on how to help her and even suggested having her come back in 6mos to try again. I wish they offered a one on one or even a calm group training to help her (and others like her) to become comfortable with group pack mentality. I definitely would have paid for the additional training if offered. This is the only reason why I gave 4 stars. Otherwise, the facility is immaculate, the dogs seems happy enough and the staff seem to legitimately care. I will refer to them for sure!

I recommend you all the time. I love the friendly staff, the clean facilities, the adorable "crafts" that are as much for employee morale as they are for pet owner amusement, the just-off-the-highway convenience, the easy-to-navigate app, and the way my dog ALWAYS shows me at pick up that she had the most exciting day ever!

Nice place to take dogs for daycare and grooming.

Love,Love Dogtopia ! The people who work there are kind & Compassionate Dog lovers ???? Everything is top notch & New! My Dog GiGi loves going there to play & We know she’ll get exercise & Have a great day !

I love everything and everyone! I love how involve with the dogs they are, from craft days to themed photos. They make it fun for the dogs, more than just playing with other dogs. I also love that I can go and peek in on my dogs throughout the day with their webcams. Staff and facility are amazing! Absolutely fantastic!

My dogs was very afraid about other dogs, and now she actually enjoy going there

The staff is absolutely amazing. They all truly care about the dogs like they’re their own and that makes me feel more relaxed when dropping mine off in the morning. I work late, so it’s great to pick him up at the end of the day knowing he got to spend the day playing with his friends and not locked in his crate all day!

Brought our long-haired black lab here for a grooming and I have to say - best she's ever looked! The fur on her paws can be really troublesome and bothering to her and they did a wonderful and thorough job cleaning it all up. Reasonably priced, very clean, and very friendly. Will definitely be returning.

Staff is always friendly and my pup is always happy to go to Dogtopia. Love that I can keep an eye on him while he plays with friends. Convenient location with quick drop off and pick up.

great place to bring your dog ,, I have a bully and she loves to play with other dogs , she comes home tired after every visited( just like kids ). also clean and great staff.

Great place to bring our 4 footed friend s

Great staff and reasonable rates -- my dog loves going here!

Best doggy day care ever! They do many special things for the dogs and pet parents. I love the sceduled nap time and time outs! Super important as it is a long day. Love the 24/7 webcams. Thank you for not judging my Lola based on her looks and play style as many others do! Lola knows when we are getting close and cries the whole way. She also doesnt want to leave and is beat for the rest of night! Highly recommend!

Great staff. Treat your dog like family.

My dog has so much fun there, and the staff is engaged and caring.

Love the staff, love the facility! Felix loves to go to Dogtopia and comes home tired and happy

From my initial phone call to ask some questions to picking up our Phoebe after her grooming appointment, the entire experience was seamless will recommend for sure!

Extremely friendly staff! They offer reasonable rates and also make me feel extremely comfortable leaving my 6 month old lab in their care for daycare and boarding. Staff gets to know you on a personal level and creates a very welcoming environment. Would highly recommend!