Vitality Veterinary of Swansea Swansea, Rhode Island

They have been so good with our little puppy! Everyone I talk to here is so friendly!

This is the best place to take your furkids. Their team is amazing and professional. Their prices are great and our furkids are well taken care there. We wouldn’t take them anywhere else. From routine care to dentals and surgeries, vitality is the place to go.

I had brought my dog in with a pretty bad skin allergy problem.wasny given any antibiotics or anything. They gave him something just for the itch. Was charged am Arma nd leg and when I asked why we weren't given antibiotics they told me the new doc was conservative. Dont know what that means but my dog ended I p getting worse and when I went back 2 weeks later that's when I got the antibiotics. I'm def not happy with the service. I had called multiple times with a promise of a return call back and never receives any call or message.

They canceled my appointment when I specifically said I would call if I can’t make it never said I’ll cancel her appointment very unprofessional when my dogs vaccinations are due and now she can’t get them most unprofessional business they say they care but doing things like this don’t show don’t go here unless it’s a emergency they only care when it matters to them

The amazing staff at Vitality of Swansea really went above and beyond for treating my sick cat. I am so grateful for the high quality affordable care they provided for my fur baby at a time that they were extremely busy.

Thank you Bob! Bob is a tech at Vitality and made a huge difference in the life if one of my foster cats. He offered simple advice and action and it worked great. My foster is thriving now and is on his way to being adopted!! Thank You!!

I’ve been bringing my dog here since he was a puppy and have never been disappointed with his care or treatment! He actually loves his visits to the vet. The staff are friendly, helpful and really care about their job and their furry patients. I always recommend Vitality to friends and family for not only their quality and staff, but their affordability. Through COVID and the many restrictions that even vets have to follow, they’ve come up with a great system and I’m never worried about my dog’s well-being when he has to go in without me. Thank you guys!

I’ve been bringing my cats to vitality for quite some time now and I won’t go anywhere else. They are extremely professional, kind, and caring. Prices are reasonable, but then again, when you get a pet you need to realize that you are also investing in their healthcare, so if you have an issue with that, then don’t get a pet. Not sure why there’s so many bad reviews. This clinic has done their absolute best with all of the restrictions that COVID 19 brought along with it. If you’re looking for professional, well educated, and kind staff for your pets health needs, look no further than Vitality.

I will not bring my pets anywhere other than Vitality. Good service. Professional and caring staff.

I absolutely love Vitality Vetinary! All of the staff members are super friendly and always show so much love to my dog! I always recommend this place to anyone who has a pet. They have always been very accommodating with scheduling appointments for my dog. My dog absolutely loves them too and is always so happy when she goes here. Whenever I call for any concerns about my dog, they always give the best advice and follow up care. In the past year with the pandemic and the changes that had to occur, their services were always exceptional! They always explain things thoroughly. You can tell they truly care about their clients. Their prices are also extremely reasonable. I will always bring my dog and future pets here! I highly recommend Vitality Vetinary!

Very good vet professional friendly staff with great service and affordable prices highly recommended

Very affordable veterinarian charges but more importantly they are all have professional and compassionate attitudes and very flexible hours ,eager to assist you're loving pet .Thank you so much for caring ,We highly recommend Vitality Veterinarian Services to all!!!

11/10. Excellent and responsive care with a very well trained and experienced staff. Dr. Bourque goes above and beyond, and cares for her patients as her own. Any time I bring my cats and dog in, requiring either emergency or long term care, they are at ease and comfortable with a friendly and detail oriented staff. Quality on the spot treatment for any issues as well as invested follow up calls and visits. Highly recommend.

Vitality is a master class in what veterinarian services should be. Timley, kind, experienced and thorough are just a few words I can use to explain the fantastic people at this place. My dog is always ecstatic to visit, which says a lot about the atmosphere and comfort they provide in their place of business. All procedures and recommendations are all explained well and in a way that anyone can comprehend, which is vital when it comes to your beloved pets. I've had countless experiences with other vets and never made the commitment to one or another because of mixed experiences, but I can honestly say vitality will be providing my veterinary services from this point on. I can't recommend this facility enough and if you're a pet owner, I believe there's no better place you can bring them.

I have been bringing my pets to Vitality for a few years now and I have never had any issue. They are all very kind, educated and professional. They’ve taken such good care of my senior dog as issues arise with him. I won’t bring my fur babies anywhere else.

Inconsistent. When I started with them 2 years ago they were great. Friendly and responsive. Over the last year they have become less so. The biggest disappointment was losing 2 of my pets in the last few weeks, and they didn't say a word not even a card. I've been a pet owner for years. And every single vet has always sent a sympathy card. I guess that's the difference between truly loving and caring for animals and just making money. Sadly I think Vitality has become all about the money. I think some of the staff may care, but sadly they are few.

I was going to share my experience from today, however, I just looked at all the negative reviews from the last year or so, so I won’t waste my time. You shouldn’t waste your time going here either.

This practice was exemplary. I recently had to make the painful decision to say goodbye to my 17.5 year young kitty Stitch. He had end stage kidney disease and they helped me through the process to try and extend his life and keep him happy. But the end soon came and they helped me honor Stitch compassionately.

We have been a client since they opened and every time we call and need something, they are there. Very professional and responsive each and every time. You can see that they truly love the animals.

Love the staff, vets and pricing. The tech Bob took good care of my fur baby. I hate not being able to be with her but I knew she was in good hands. Hope soon it will be back to a new normal and we have the option to go in. Thanks Vitality for doing your best during this pandemic.

I called because my cat is so sick he’s lost 65% of his weight! He has trouble breathing and I’m on disability I can’t afford the ER’s or most vets. I was hoping after telling them about Hank (my cat) n myself situation they would see him n I was told NO NEW CLIENTS! ???? why would you let me tell you everything that’s wrong with him only to say oh no new pets?! That’s horrible I’m sorry getting my hopes up and say that! REALLY Unprofessional n heartless!! PS I brought my cat to TLC in New Bedford at a low price

I honestly wouldnt give this place a star at all but i had to put something. This place is by far thee most unprofessional place ive ever been too. Techs with attitudes and clueless on questions you ask about service or what to do. You never get a straight answer from these people they always try to pass the phone off to someone else. I had a tech come to my car to get my dog and she had such a poor attitude not friendly whats so ever and my dog could sense it. You try to call to speak to the boss/ owner and your told hes never in that youll get a call back and you never do. Ill never return back with my dog and ill be sure to let others know as well. Almost $160 for the same problem to still be here. ????????‍♀️

They really care about your pet

Terrible customer service. Waiting on the phone for over 20 minutes multiple times. Not worth the frustration, take my money somewhere else

I was a client for years. My cat had a terminal illness and the last blood panel I had done his vet had the technician call who was clueless on his case because she was too busy. I received an apology via email and was told I would receive a call and never did. Last week my cat stopped eating I called twice and again received a call from a technician because his vet Dr. B was too busy to call. The technician wanted to give me an appt for Saturday, well my cat didn't have until Saturday he wasn't eating and no advise was given so he was taken somewhere else. I called the owner of Vitality and left a message and I guess Jared was too busy also because he never called me either. All I can say is this my sweet fur child is at peace and God sees all.

Great, experienced Doctors and technicians. Priced right for the economy we live in.

Limited appointments are available for emergencies and Regular appointments require booking three months in advance. If you call with an emergency you will not get advice or attention if they do not have a spot available. Very disappointed with the service and compassion. The receptionist will repeat the same mantra they are booked and there is nothing they can do.

Because they are so reasonably priced, they have a huge clientele. They are WAY UNDERSTAFFED for this clientele!!!! The girls at the front desk answer the phone, put you on hold, then ignore your call. I have been on hold for 28 minutes!!! Not sure if they are worth the effort. Additional comments: They receptionist just took my call and began by apologizing profusely for the delay. She was helping a client and had no idea it had be 28 minutes. There should have been another person at the front desk. WAY UNDERSTAFFED!!!

Our Yorkie Sophie has been treated at Vitality for more than a year. We couldn't be happier with everyone there and the Drs. Recently we brought Sophie in, thanks to Dr Reese's quick diagnosis...Sophie is not crippled. THANK YOU!

Very disappointed in Vitality Vet and their lack of support when a sick appointment is needed. Unless I’m wrong I never knew it was a lottery to get an appointment. I called on the Friday before Fourth of July in regards to my dogs paws and some concerns I had. They advised me to call Monday to schedule an appointment. I started calling them at 8am when they opened I finally got through at 8:30 and explained the situation. The women informed me all sick appointments were booked by 8:30am and that they had no appointments available until mid August. When I said I can’t wait to get her paws until August do you have anything tomorrow she said we can’t book sick appointments in advance you will have to keep trying each morning at 8am and hope to get through. I said are you kidding me my puppy needs help and you can’t schedule her? She did offer after this to email in photos or go to another vet if I prefer. I just can’t imagine calling my doctor and saying I’m sick and he says we are booked for the day but try calling at 8am every day and maybe you will get through and get an appointment! Wow was definitely disappointed and shocked by this!