43 reviews
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Yelp (23)
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Melissa Batie-Smoose
4 years ago
They take really good care of if the dogs. Small family own business. They will trim my dogs nails in between visits free of charge, which is amazing
Jonathan Gutoff
4 years ago
I love taking my dog here, and he loves going here. Joey and Dee are fantastic at what they do, very prompt, and great to talk to.
Jeannette Brito
4 years ago
They are always so awesome with our husky mix and shiba mix
Erika Scilipoti
4 years ago
Very rude groomer. I would not recommend them
christopher dawson
4 years ago
I left a review but it has been deleted Billy was amazing, I give him 10 stars But 16 months ago Dee tossed me out before grooming Rex, as I asked for his collar to be tightened So I traveled to Petco had a great experience, but in Feb he was thrown out, and he will not be groomed he will not allow me to touch him in many areas. I don't think I can get him groomed anywhere, no one will touch him. I may have to give him to a no kill shelter if I can't find someone to groom him. And I put a lot of the blame on Dee I thought she was a friend, and I raved to friends about them And I say Billy is great but Dee not even close to great. She has caused me a massive problem with my dog, a daily problem And as the hair grows it just gets worse
Adam Blumenthal
4 years ago
Billy and Dee are the best. Great people and great service. Highly recommend!
Jeanne Maggiacomo
5 years ago
The owners are kind and knowledgeable. My older dog is treated with love and kindness. Highly recommend.
Marsha Laflamme
5 years ago
Poochies: Act 2, Scene 2: my little poppet, Ashes, looked even more gorgeous today, if you can believe it‼️ Bill and DeeDee dont disappoint... Kudos to the Dynamic Duo‼️????????????????❤️ Thank you‼️
Jerry Lopez
5 years ago
I love poochie's ever since I took my dog a year ago there I have never gone anywhere else if you really love your dog and you're a dog lover this is the place for you
Francesca Ortiz
5 years ago
I love it!! Amazing customer services. Bill and his wife always have recommendations.i I always feel sad leaving my yorkie but I know he is in great hands.
Yera Hodge
6 years ago
I don’t normally leave reviews but in this situation I just had to! My dogs name is Machacha ! She’s an 8 year old female yorkie/poodle who suffers from extremely bad anxiety and is oh so nervous every time she goes out not only to the groomers but in general ! She bit the poor owners which I was just so embarrassed and I felt bad but that didn’t stop the owners from providing excellent service to my dog they really went above and beyond and were so patient ! I’ve recommended this place to my friends because I loved everything about the salon and the owners !!!
Nabila Hassan
6 years ago
This is an edit after going to a new groomer to find out that my dog has an old bad scar right on the top of his left eye that I wasn't aware of!! It is covered by black spotted hair. My dog did not have any groomer for years but Potochies. Now I understand why they acted as the following: After being a customer for quite some time giving them buisnes, they refused to groom my dog because he is old. After making appointment I was cancelled twice not by the phone but after making the time and effort showing up. Not mentioning how rude and main to tough dogs that are very nervous for apparent reason!. They posted a reply to my review and the least I can say that my dog is a shih tzu, so they don't even know the right bread!. Their reply is a made up story and I wish I could post a picture of my dog and their message. On the top of being nasty they are also a terrible liars too. Please don't do buisnes with them for your own sake. I'm definitely going to report them to the appropriate authorities.
Francesca Ortiz
6 years ago
I love it!! Owners are super nice, caring and provide a lot of helpful information. My Yorkshire's hair usually goes back to a mess within a few hours after grooming and is been 3 days and looks like he just came out of Poochies.
adeliz rodriguez
6 years ago
Poor customer service! Rudest lady on earth! Terrible experience DO NOT TAKE YOUR DOG OVER THERE!
Giuliana P.
7 years ago
The best place for my dog! after so many bad experiences, I'm glad I found a place that take care my dog so well, they truly love animals. :) Thank you!!!!
Jessica Brown
7 years ago
HORRIBLE EXPERIENCE!!! DANGEROUS GROOMERS!!!! My dog received a full dog groom at Poochies East Side, about a month ago, and got a bad cut on his chest. He needed antibiotic shots from the vet the next week after it got infected. The week after he needed wound treatment from the vet to further prevent the infection from spreading. The two trips to the vet cost $650 including the sedation. I was not even told he was cut on his chest an could not see the cut because it was covered by his fur. A week later it became infected, my dog stopped eating, sleeping, and could barely move for a week. It was terrifying. I am writing this review to hopefully prevent another dog from going through a similar experience.
William Martinez Jr
7 years ago
Love this place. They always do an awesome job!!!!
Zaire Aranguren
7 years ago
Caring owners, good service and very convenient hours.
Armistead Covington
9 years ago
They do the best job of any groomer in R.I. They have a well deserved loyal following. Very Caring!
Robert White
12 years ago
I have had various terriers for the past 30 years and have groomed them myself and had many professionals also. I have used Poochies for the past 11 years and find them to be exceptionally well qualified and reliable. My current terrier has had beautiful grooming during that time. They are punctual and the dog is always done at the promised time.
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