VCA Metzger Animal Hospital State College, Pennsylvania

I had an emergency with two dogs and they were very helpful throughout the entire process. I got there around 1:45 am and was leaving by 3 am. They were quick in their response to diagnose and treat my dogs. The vet came out several times to explain everything and was very upfront with prices, which I was grateful for. They gave numerous care plans to figure out what was best for the dogs and us. I’m very grateful for them!

We are always made to feel that our pets' health is as important to them as it is to us. Friendly and caring.

Metzger went above and beyond to provide the best care at short notice. Exactly what you need in a pet emergency situation. They provided very in depth consultation about what was going on and how they planned to treat my sick animal. Aside from spending an hour discussing all options with me in person, the vet also called to check in a number of times and update me of any changes. The after-care follow up was also exemplary. They took a lot stress out of a very stressful situation and I would highly recommend their services and professionalism.

I was going to write a long raving review. But to make it short. They are great. !!!!!

If I could give a thousand stars for a review, this animal hospital would be well deserving of them!!! We had an urgent emergency with one of our fur babies. We called our regular vet on the emergency number as it was the weekend. They referred us to the VCA Metzger Animal hospital. From the first contact by phone to discharge, we were amazed at how professional and efficient the whole entire staff was. The tech who took our call, the tech who checked us in, the veterinarian (Dr. Martinez), the care, and the tech who checked us out were phenomenal!!! This is the place to go if you want someone who will treat your fur family member like their own animal! So impressed aotnd affordable care compared to the otherher animal emergency clinics near my area!

Excellent care with top notch specialists and state of the art equipment. A bit pricey compared to others in the area but this is a great example of "you get what you pay for."

The staff were nice but the process was chaotic. We brought our dog in and she was pretty sick and we ended up having to put her down that day. The vet told us. And then left. They had people come in the room to talk about payment options and we were all crying. I interrupted them and asked for them to bring our girl in to us. They should have brought her in to us first. I know the needed payment before putting her down that was explained and apologized for. But to tell a family that their beloved dog of 13 years has to be put to sleep and then not bring her to us ASAP is insensitive. Also afterward we had to walk past other clients in the waiting area while crying and upset. Very uncomfortable to say the least. Maybe take the families and bodies of the loved pets put a back door to avoid this. I’ve had a different vet do this for us when we had to make this very difficult choice. I’m not trying to make anyone feel bad. I’m not trying to make the facility look bad. I’m simply just going that suggestions and changes are made in these awful situations. Our girl was super loved. She got really sick really fast and we know we made the right choice. But it’s still hard to lose a member of the family so suddenly. I know it’s easy to get desensitized in the helping fields. I work in one. But please remember there’s upset families who love their animals like they are human, if not more. Like I said please don’t take this rudely but I’m asking you make adjustments moving forward to help others in the future. This situation sucks no matter what. Picture of my sweet girl below. ????

These good folks have been there for us many times over the years. Have never let us down, always there when we need them ♥

Aug 21st I called and explained that my dog needed to be seen. Without hesitation they seen her, and diagnosed her with diabetes. All the other animal hospital in PA were not considering her as a "emergency ", so they would not see her. This was the ONLY vet hospital that cared! I have not been blessed with a human child of my own yet, so God blessed me with my very own first dog of a 11 years now. She's my baby! The care they showed towards her was so much appreciated, they answered all my questions without hesitation, they even took the time to show me how to give my dog her insulin shots. It was a wait, but I totally understood that. Also the price was obviously expected with it being a hospital. I appreciate them so much. I recommend them to anyone!

After going rounds with our hometown vet claiming there was nothing wrong with my cat, I decided to finally bring my 17 year old cat here to truly find out what was wrong. We arrived and we waited for about 2 hours (no big deal, it wasn't a life threatening situation and we just walked in.) They set us in our own exam room so my kitty wouldn't get overstimulated. We had Dr. Ervine for our vet and she was absolutely amazing. They found out that my baby had suspected Triaditis and told us the best course of action would be to keep him overnight to monitor and medicate him. We picked him up the next day and everyone seemed to really love him and treated him very well. My cat responded very well to the treatment they sent home with us, and they did a free follow up visit. I called in with some concerns and they got him in the next day for bloodwork. We found out he was doing just fine and making wonderful progress. He had one last follow up and they gave me the peace of mind I so very much needed and assured us that they are always there if anything else goes wrong. We are still having some issues with my kitty having diarrhea, but they gave us a prescription to treat it. The only downside is the cost, but you truly get what you pay for and we got exceptional service and care for my sweet boy. They more than likely saved his life and at that point, the cost didn't matter. Thank you guys!

I called metzker's to see if they could see my toy poodle who has had very loose boughs and is lethargic because my regular veterinarian is full and it's full I called and they gave me the run around on the phone and couldn't see him until late in the evening and acted as though they didn't want to see him at all which I think is pretty ridiculous

Late night emergency. Tech who checked us in personable and caring. Veterinarian was awesome! Good listener, explained situation well, handled dog with care and remembered my name when talking with me. Great experience at 1 AM!!!

The staff are great--caring, courteous, and for the most part vigilant about their job. The issue is getting their bandwidth--(1) phones are lengthy and ineffective for busy professionals (2) their booked so far in advance they have vets emailing late into the night trying to keep up with urgent issues. I have been going here for 3 years for my 2 cats and 2 dogs. At first, I thought they were just busy. Then, every single time I call in they have the same storyline which is 'thank you for calling, is this an emergency or can I put you on a brief hold?'. Upwards of 5 minutes goes by - EVERY time - and then they come back to address the issue. Fine, if you're busy or it's sometimes but it's EVERY time. One time, I sat on for 10 minutes for an urgent issue to call back and then inform the woman I was on hold for that long. Clearly not in order of incoming calls and no priority when you have a true urgent issue. All that aside -- which could be mitigated I thought by an online portal -- I noticed the upgraded waiting room and a small tag on my bag today stating "From: Your VCA Family check out your pet's profile at: shopmyvac.com"; I thought "finally! they are updating to ensure I dont have to wait on the phone any longer." I promptly went back to sign-up only to find out they do not participate for area code 16801/16803/16823. Only these clinics come up with a notice if you don't see the clinic you are looking for they don't participate: VCA Willow Mill Animal Hospital VCA Gettysburg Road Animal Hospital VCA West Shore Animal Hospital VCA Charles E. London Animal Hospital VCA Conewago Animal Hospital VCA Broadway Animal Hospital VCA Old Trail Animal Hospital VCA Chemung Valley Animal Hospital VCA Bridgeport Animal Hospital VCA Sinking Spring Animal Hospital VCA Smoketown Animal Hospital VCA Southern Tier Animal Hospital Back to square one on the phone issue... I have also explored VitusVet participation to no avail. As far as I'm concerned, VitusVet is the best mobile pet app and portable EHR out there and it is a real shame this clinic with all their staffing and bandwidth constraints don't invest more in technology than a pretty looking waiting room.

I called Metzlers earlier this week because my beagle was limping and it was getting worse and they informed me that to get her in it would take 6 weeks or I could do an emergency visit at a $140!! Are you kidding me I don't spend that much to go to the doctor myself. I have been going there for a while but, it seems that the prices are being catered more and more to the rich in our area. Normal everyday people cannot afford those kind of prices. It really saddens me that a lot of people cannot afford that care in this area due to the prices I understand why people don't take their animals to the vet. I can afford to go but I don't feel that I should pay a $140 when it's not an emergency and you just can't see them. But they are able to see them in the emergency clinic how does that work you can't make me an appointment but you can fit my pet in if I walk in and pay the $140 charge!!!

My Shepherd was sick for 3 days, multiple symptoms and i could not find a single vet that could “squeeze her in”, they all just kept telling me her symptoms weren’t sounding promising. Hence the reason i was trying to get her to the vet in the first place. Metzgers got us in, they were good with her and me since I’m a very emotional mom when my baby’s sick. They did bloodwork and figured out rather quickly that she had pancreatitis and sat me down, explained treatment options, allowed me time to discuss it and didn’t make me feel uneasy about my decision. The treatment went smooth, snd she came home the same night, and is recovering so far amazingly. I can’t thank the staff and vet enough for saving my baby’s life.

I'm a truck driver and They took in my dog at 2am and got her all fixed up. When all of the other vets I called just told me that there was nothing that they could do and told me good luck. Well I did have good luck that this place was not to fare from where I was.

Wouldn’t help ba eounded dog without money upfront. They are about money not about animals You will see many more reviews like this

PET OWNERS BEWARE!!! I have never written a review before in my life but I felt one was warranted here being how money driven this business is. We have an 11 week old puppy who was experiencing some urinary issues. We went to a local vet who treated her for an infection. Her pain continued even after the antibiotic treatment. We decided we should take her to a specialist and Metzgers was brought up to us. We called and explained the situation to the vet. He was very rude and arrogant. They want to instantly know your budget and just started throwing out dollar figures which even at the time I felt was a bit odd having never seen our puppy. He quoted us $400-$500 to run the tests. We decided we would go deciding it was likely the best for our pup. They took her in ran some diagnostics on her. When the vet called us in the parking lot he essentially said we didn’t find anything. We got the bill and it was $720. Much higher than the original quote. Looking at the bill they ran blood work, an Ammonia test and an ultrasound but they came up clean. They then charged us $110 for a second opinion without any Authorization from us. The second opinion also offered no additional insight just a way to get more money. They then hold your animal hostage until the bill is paid. 2 vets and $720. then they handed us our puppy and said sorry we didn’t find anything. It’s basically like we drove an hour to State College handed them $720 and drove home. What a complete waste of time and money. We questioned the whole process only to be offered another scan for an additional estimate of $2500! Based on their last quote we figured that meant at least $3000. It’s seems they just try to suck every dollar they can from you with no concern for you or the animal. It is Absolutely disgraceful.

My dog is now dead. The price range was $2600-4600 and maybe more. No payment options available. Without a specific estimate, it's impossible to get credit, grants or financial aid. The charge way more than neccessary to run a business.

I wasn't going to write this post. But after watching my dog almost die of a very curable illness, I'm writing this. This past summer, mid pandemic, I pulled into VCA Metzger, to get my dog's yearly shots. It was my first time here, and I wanted G to become a patient here, based on reviews. WRONG. I got a flat tire in their parking lot, as they were doing construction on the entrance. Construction company yelled at me, without masks, when I asked why there were screws in the road. I should've known then. I was surrounded by angry and yelling construction workers, and when they brought my dog out, the young lady must've forgotten to administer his last oral shot, they were having trouble with. End all, they never gave it to him, and never even told us our dog had a small amount of worms in his stool. AND Metzger owned the construction company. Let's just cut to the chase: Metzger owns the Vet's office, All of the Commercial offices at their complex (10+ other businesses) and the construction company. They refused to take responsibility for the flat tire, or their construction company, or take care of my dog. 2 weeks later, me and my girlfriend have really bad headaches, and need to get tested for covid. Yeah, you know where this is going. Don't ever go here, or frequent their other businesses. They almost killed my dog, AND my partner. Don't Believe Me? Scroll through the other reviews. check the 1 star reviews, that aren't done by employees or friends.

My dog had been yelping in pain and not able to walk. It seemed like the pain was getting worse and the soonest my vet could get me in was in two weeks. I was able to get an appointment at Metzger the next day and they fixed her right up. They were great with my grumpy old girl and she has been all the better for it. Love this place and will continue to go here!

I can't put into words how grateful I am for Metzger's staff. They are always so kind and caring and empathetic when my pup needs help. Dr. Granite and her techs really helped me out last week and I'm so thankful!

I would never recommend this Animal Hospital. They use scare tactics to justify their reason for you to keep bringing your dog back to them. I was basically told if I didn’t follow his instructions (Dr Mark Koshko) that my dog wouldn’t make it. He just kept adding medications for me to give her without even examining her. I kept telling him that they were making her sick and the answer I received was “you are seeing her every day and it just seems that way”. I was told my pet had a severe case of Inflammatory Bowel Disease, which she did not, the biopsy indicated it was a mild case. He just kept adding medications one on top of the other. They caused her to get pancreatitis and her kidneys to fail. Their response to their failure (Mark Koshko and Fred Metzger) was that I should be happy I got 14 years. I was new to the area and trusted them. I spoke to other Vets regarding her diagnosis and non of them would have done the treatment she was given by Dr Mark Koshko. He never even looked at her past medical history. If you decide to go there be careful and get a second opinion, do not let this happen to your pet what happened to my Lucy. She was the kindest little girl and didn’t deserve this. My heart is broken. Run as fast and far from this place. They are all about production and money.

Thank you so much to this Animal Hospital! With just one call, They reassured me that my pretty kitty would be okay when she ate a small amount of raw dough with 2% or less of yeast in it! I can’t thank your works enough for your help and information that was given to me! ????

I just called to make an appointment for an 8 wk litter check and first shots. When asked about how much it would be the receptionist said wait she would check, then litterally slamed down the phone.

If I could give 0 stars or even negative stars for this poor excuse of a vet hospital, I would. We took one of our dogs there because of difficulty he was experiencing with bowel movements. They essentially started with a conversation about what our budget was! Thanks Dr. Griffiths for caring about your pocketbook... I mean our dog. But wait, it gets worse! This is purely an operation to make money at the expense of pet owners who love their animals. They kept him overnight, charged us over $1500 and essentially said they didn't know what the problem was because they didn't see him straining to move his bowels as we have. They also admitted that he had not had a bowel movement in over 24 hours! Yet we paid two waste management fees as part of the bill. So, I pay you to clean up...nothing?! They did, however, want to sell us expensive food "to help him with his problem." WHAT?!?! You don't know what is wrong, you've charged us more than what you said you would charge, but we should buy dog food to help with something that you can't diagnose or understand. These are the most unethical and callous and rude folks we have ever had the displeasure of working with. Kayla, the receptionist, is especially rude and unpleasant. Seems that if you don't want to have surgery - oh yes, that's right Dr Granite recommended a surgery for him unrelated to our concerns and admitted that it was not necessary and would not help with what we are seeing - then they are not interested in helping. Just another attempt to make even more money at our expense and without concern for our dog. We urge you to say away from this place. You will need to take your animal to another vet anyway. That's what we are now doing.

Thank you so much for saving my dog! She accidentally ate some medication that’s she shouldn’t have, showed sign of poison. I tried to reach out to my regular vet, they turned me down after I told them everything, all they told me is try to call around while my puppy was suffering! I’m glad I found you guys.

One price was given for service I agreead to 500-600 dollars. I get a bill of $1355. When I said something about it was told it was a miscommunication. Get everything in writing from them. Will being disputing the charger and getting with a lawyer

I would like to thank Dr rider and all ok the staff for taking care of my senior collie.I went to my vet who said my fur buddy would need surgery or possibly a brace for his rear leg and the didn't do this surgery. So we started looking for some to do this and after talking to a good friend who strongly recommended Metzger I made the call. They are very upfront with what is recommended we had done ,few days later brought he him had lots of ? and they were very happy to help day or night. My buddy is doing very well and getting stronger every day THANK METZGER ANIMAL HOSPITAL AND ALL STAFF MEMBERS FOR WHAT YOU HAVE DONE

It is quite pricy... But between CP Vets and Metzger (when in an Emergency situation), the service I received at Metzger was way better. They provide excellent care and I never felt like a burden when calling them to explain my pups status and develope a treatment care. Doctor Ervine was my pups vet and I was exceptionally pleased with her communication skills and knowledge.