334 reviews
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Yelp (10)
Google (324)
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Pam Frosos
2 years ago
I have recently started shopping at PetCo as the staff have helped me so much with my dog having puppies. They never seemed disinterested in my questions. Never walked away till I was satisfied with the answer. If they couldn't answer they walked me to the person that could. And stay to learn the knowledge themselves. I so LOVE THIS STORE ???? AND STAFF ❤️
Liane Lonergan
2 years ago
The people were friendly and helpful, nice well-kept store, good product selection.
Sheri Groff
2 years ago
I love shopping in your store. The staff is amazing and so helpful.
Jada Minrod
2 years ago
I lovedd shopping here!! Theres so much more than Walmart. They have a huge variety of healthy wet cat food choices. I bought Kitty a harness, a jacket, toys, ear cleaner, and a big litter box.
Ima Zman
2 years ago
My daughter wants a frog but we had no experience with such a reptile. The worker there was very helpful at answering our questions. He helped us understand what equipment is needed, what their needs are, and what they eat. My daughter will have to show me she can create and maintain a living environment before she gets a frog. I believe Santa will bring her the live plants that she can use to start her terrarium. Of which another employee was very helpful at showing me where the live moss was, rather than purchasing compressed, non-live moss. Unfortunately, prices just jumped up quite a bit. I went to purchase two tiny packs of terrarium plants marked $5.99. They rang up at $8.99...I showed cashier the price tag so she pulled all the plants off the shelf! I wish I would have bought a few more before the price hike. So I left there and drove to my other local Petco store only to see they were marked $8.99...but they looked half-dead. They aren't really worth $5.99 let alone $8.99 and from the looks of the half-dead plants, most everyone else can't see paying the $8.99.
Who am I?
3 years ago
Cute staff, vary helpful with a smile. All you need to do is ask.
Starz the limit
3 years ago
I love that they price match and my dogs love their duplex cookies.. Their vetco is pretty Awesome too, saves a visit to the vet for vaccines and microchip
Rita Colon
3 years ago
The staff was awesome and very helpful
Mason Hauk
3 years ago
Everything I needed was in stock, and the checkout line was short. Staff was friendly and I was able to make my adoption donation as I always do. Good experience.
hoovy
3 years ago
All kinds of animals on display. Staff was informative.
El
3 years ago
Just switched our dog over to Freshpet. This store has a good supply. Everyone was very helpful. Thanx
BL Smith
3 years ago
Never have our brand of food.
Bill Dougherty
3 years ago
Needed pet supplies. Great staff
Melissa Townsend
3 years ago
Supreme customer service. I was surprised the petco employee at the register physically went to check on an item for me. Instead of the head nod in the direction I was supposed to go (which is what I expected)
Tiffany Wilson
3 years ago
Employees were respectful and helpful. They were explained everything to us. They did not have a large selection of glo items but overall good experience.
Brian W
3 years ago
Staff was disengaged and not overly helpful. Some animals are mislabeled, but selection was good for pet food and supplies. Kinda meh shopping experience.
Duckie Is a dog
3 years ago
Best place to get a cat
Gene H
3 years ago
The guy I’ve interacted with several times in the fish section goes above and beyond with information. He does a great job of balancing honesty with also doing what’s right for his company. I’ve had nothing but positive experiences with this store until the woman this morning (who seemed like she was in charge) started off with me negatively and finished off colder and distant after completely lacking in empathy for a customer who just lost the parakeet purchased from this store the Friday before. Thankfully I didn’t bring my daughter with me, who the bird was purchased for, to have to hear this employee’s harsh questioning and tone. Please try to give your customers some benefit of the doubt. She made right by the warranty by replacing our dead bird but never did so in tone or other actions. She could learn a thing or two from the guy in the fish section who knows the balancing act required of quality customer service. I will go back to this store and recommend it to others but I hope I never see that female employee (possibly store manager) again.
Jasmine Holyfield
3 years ago
Hastings my pup loves coming to get treats with all 3 of his owners
Randy Reigel
3 years ago
I only have my dogs nails clipped here.
Tania Munoz
3 years ago
Excellent dog trainer, Seth. Great with dogs!
Stephy
3 years ago
Great selections of food, toys, mats, and more for cats and dogs that love to get for my furbabes.
Sal Barrett
3 years ago
My puppy loves going to petco
ROGUE811
3 years ago
Informed my boys and I when we walked in that Pet smart Lebanon, PA is reinstating the mask mandate!! We will NEVER step foot or spend our money in Pet Smart EVER AGAIN!!! TAKING MY MONEY AND BUSINESS ELSEWHERE!!!
Olivia Pienta
3 years ago
Cashier's always friendly. Staffs always helpful.
Kacie Rodriguez
3 years ago
Erica, the trainer, is very patient and thorough. They always answered questions in a clear way and took their time making suggestions that they thought would work best for our dog. Thanks Erica! <3
Jeremy J-Wayne Day
3 years ago
Store was clean employees were very helpful This is a wonderful place to take your pets in the store with you
Joaquin VAZQUEZ
3 years ago
They're not fully stocked when it comes to the Royal Canin Cat foods
Adam Speck
3 years ago
Very clean pet store and the staff were very friendly. They have a large variety of animals such as fish, lizards, snakes, cats, birds and hamsters. They also carry everything you need for all the above and stuff for dogs as well.
Chris Hawkes
3 years ago
Very helpful staff. It makes a very BIG difference! Please keep up the good work! It’s very refreshing to deal with people who care!
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Business Hours
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 8 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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