VCA Willow Mill Animal Hospital Mechanicsburg, Pennsylvania

I am a professional dog trainer and I was searching for a vet to do an OFA/Penn Hipp grading on my Workingline German Shepherd dog hips and elbows. After serval failed attempts at seeking information at other vet offices I was referred to Willow Mill Animal Hospital through a client who had done the same tests for her service dog. I can not say enough good things about this vet office. They are quick to respond, give a wealth of information, answer all your questions and concerns, and everyone I spoke with was very pleasant and friendly. My dog is extremely high drive and trained in protection so I had worries even as a professional how they would handle a dog of his caliber. All of my concerns were eased and my questions were answered promptly. Where other vets offices never even called me back after only inquiring about information. I drove 2.5 hours from New Jersey and I would do it again in a heartbeat. My dog was handled with care and they respected his temperament fully. The office is clean and quiet. Can’t say enough positive things about this vet office! Thank you guys again for your professionalism and hard work.

If you use VCA Willow Mill Animal Hospital be sure that you schedule your pets ailments and sickness as they will not be able to accommodate your sick pet until there is a schedule opening, in our case 3 weeks out. They offered no help or advice except to take our sick pet to an animal hospital. Umm?? Doesn’t their name says they are a hospital??

Great first trip with our English bulldog. The vet was awesome... super personable, knowledgeable, and compassionate. The staff was just as amazing as well. Super sweet people who love animals! Prices were more than fair as well.

Dr. Dombroski was fantastic. The level of detail she used to communicate the results of the exam were truly reflective of her thoroughness and care. She took her time to ask me questions and to work towards a way forward with my dog, Doris. The facility overall was also incredibly professional and organized despite the pandemic environment. Each staff member I spoke with was prepared, understanding, and compassionate. As a first time visitor here, I'm more than happy with my experience. Thank you all so much!

I am so grateful to ALL of the staff here for being so patient with me and taking such amazing care of my pups. The vets give you all of the information needed in an easy to understand way, the nurses also answer ALL of your questions and provide recommendations as well as reassure you that you can call anytime, with any question. Willow Mill just has amazing people and I highly recommend bringing your animals here.

Take your doggie here! Dr. D. and the staff were wonderful. For the first time in 7 years our little rescue sweetie was happy, tail-wagging, and calm after her appointment. And this was after a blood draw and vaccines! The humans were all very kind, clear on what needed to be accomplished, answered questions, and made reasonable suggestions for the future health of our precious Opal. We are very fortunate to have found this Vet!

All the staff here were super nice and took great care of our pup!

Dr. Caitlin Ferry and all there staff was caring and helped me through the process of relieving my Wild Child "Frosty" from his suffering. It was hard to let him go, but he is in a much better place. RIP Frosty. Thank you Dr. Caitlin and staff.

We have a new to us kitty, who needed a thorough checkup, shots and bloodwork as well as some future stuff. It took us 3 tries to make it, because our dapper mister was so terrified. He'd spent his whole life as a stray, and the carrier made him cry and panic to the point of panting. The entire staff was wonderful with all of us. They gave me ways to help him not be so scared, gave him lots of loves while he was there, treated him to a new mouse and made him feel like everything way gonna be just fine. They were very transparent with pricing and a potential health concern I had with him. I had a call from the vet with an update, and the young ladies that do too many things to mention kept me in the loop and went over and above for us. I would recommend them to anyone looking for a caring and compassionate vet.

You can see that they care for the animals

Charged me 175 for a 2 week shot of antibiotic ab rabies shot. Which didn't help my cats problem.

The staff is very courteous and respectful but their prices are ridiculous and they have tried to up charge me several times on basic items you can purchase much cheaper elsewhere. Also, I pay $79.99 per month for the VCA care club plan for my pup but was forced to pay $2000 for his neuter sutures to be redone at the ER when the vet placed the wrong sized cone on him. I think it is a complete BS that I have to pay twice when the vet should know what they are doing. I cannot wait until our contract is up so I don’t have to waste any more money.

Always friendly very techs. Whenever we bring the pups in they call the following day to check on how they are doing. Very responsive to questions.

We took our 10-month old canine to be neutered last week and couldn't have been more pleased with the service we received from Willow Mill. The regulations businesses are required to implement during this COVID pandemic can sometimes be inconvenient to the public however, Willow Mill did a phenomenal job to efficiently and effortlessly make it easy to do business with them while following the required regulations. The staff was genuinely caring when they came out to our car to retrieve our pup and take him inside. They kept me up-to-date and informed us when the surgery was complete and he was in recovery. They reviewed his discharge orders over the phone and followed-up with an email outlining the same orders. They followed up with a phone call the following day to make sure our dog was not experiencing any unforeseen circumstances from the surgery and anesthesia. All these contacts with us put us at ease. We've used Dr. Munkittrick over the many years of owning dogs and appreciate his vast knowledge, straightforwardness and care shown to us. Overall, we could not be happier with the caring service we received from the staff! We highly recommend Willow Mill for all your pets needs!

Caring and professional . Outstanding care and detailed information.

This was my first visit at this Vet office and the staff and vet was exceptional. They did not rush the exam and the vet even came out to meet us and let us ask questions about our new puppy and explained everything well. I definitely recommend them.

The staff here truly cares about the health and well-being of not just my pet but everyone’s. I can’t recommend this place enough for any pet owner.

Little did I know, that their prices are inflated. I had a 13 lb. Cat . $70 for a 3 year rabies shot seems really pricey considering there are free rabies clinics. And $59 for a 15 min exam is not what I expected. Will not go back.

Dr Munkittrick is the best! The staff is caring.

NOT RECOMENDED!!! Our family has been a long term client of willow mill. One 9/5/19, my daughter and wife took one of our dogs into willow mill. My daughter has two rescues, both about five years old, we take care of and house the two dogs. When my wife and daughter went to willow mill, They were talked down to, disrespected, and degraded. The vet actually wrote on the file that my wife was abrasive. For any of you who know my wife, she is not abrasive. We have have spent hundreds of dollars with willow mill each year, and will never go here again! Do not go here.

Just got a dog and everyone was very friendly and helpful

Drs. Cornbower and Munkittrick take wonderful care of my two kitties! They recently had dental cleanings with a tooth extraction and they kept in touch right when they were done to give me an update. Wonderful, compassionate care from the whole staff.

They are very caring and nice to our dog's.

Excellent care, easy appointment times. My dog has always been treated like a number 1 priority each time we visit.

Willow Mill has always been a remarkably caring place. We've taken two dogs there over the courses of their lives and both received nothing but exemplary care. Recently we had to put down our dog and it was wrenching. Dr. Cornbower was there every step of the way and the staff couldn't have been more thoughtful. We've recommended Willow Mill to others, and will continue to do so. And there will be more dogs in our future, and their care will be entrusted to Willow Mill unreservedly so. I am grateful for this good and decent place.

Easy to schedule either a same day or next day appointment. Great care and amazing staff

People are great here..We love Dr Tom:)

Great service. Caring, warm and knowledgeable staff.

The doctors and staff at Willow Mill have been very friendly, professional and helpful for the 7+ years we've been going there....!

Curtious staff. Quick and they even allowed me to leave and come back for my cat, instead of waiting for test results in the room.